Justin took us through the world of flooring. Great selection, much to think about. Thanks!read more

When we chose our carpet we were really pleased with what we chose. It was going to lighten up the…read moreroom where we spent most of our time. Right now we had a very dark blue carpet- just about one year old. We thought long and hard before we made the plunge to replace the perfectly good carpet. The person came out to measure and it was the same person who sold us the carpet at Town Flooring. When the carpet came, the team of three arrived and moved the furniture (which we paid for beforehand). They did the install and oops! The measuremesurement had been done incorrectly. The carpet had to be left just "there" on our floor, not tacked down yet, the furniture in disarray. So another measurement had to be done, another order, then the guys (only two this time) had to come back-days later and fill the space with the extra carpet that was missed the first time. They were not happy to be back and the attitude of one of the installers showed his displeasure. That being said, this was not a good experience. The final install was not the way it should be. There were many spots that were unacceptable. I called and when we finally got someone to come out and look, there were excuses and how that wasn't so bad etc. They were willing to come out and fix it - yes. Would you want these folks out again at your house? I did not want the installers back or any installer from this company again. We settled on a financial agreement that was satisfactory to both parties. I am not recommending this company.

Botched install AND reinstall; dismissive, rude staff…read more Flooring purchased and installed in our home in 2023 and joints began to separate within months. When I reported this by phone to Floor Fashions, I was advised to glue the pieces together using wood glue. Glue failed and another joint started bowing. I went back to the company in June 2024 then waited three months for reinstallation. After another month, the reinstalled pieces are now separating as well. Visited showroom to demand resolution. The response of the warehouse manager - responsible for reinstall - was to note that I had not responded to a follow-up call placed three days after the reinstall (seriously). When I explained thst as a customer it's my responsibility to pay - not to return his calls, his response was "this conversation is over" and walked away. Exchange was witnessed by sales associate who sold us the flooring. Images show original install, and reinstall.

Long established with a great reputation. Prices are fair and often they have carpeting they have…read morespecially purchased on deep discount. Our experience was first class. The rough estimate matched the final estimate. The promised timing for them to get special order carpeting in house was spot on. The follow up process of getting finished carpet remnants to use as mats, etc was a few weeks after the carpet install but that is a small glitch.

Orlando is the owner, he quoted a fair price to sand and re-stain our wood floors. He and his crew…read morewere very professional and capable. I liked that the owner was personally present much of the time. I talked to a few of his crew and it is obvious that they have a good bit of experience working with wood floors. We are very happy with the finished product. These next comments don't relate to Tony's Floors... but you might find them helpful. We were not prepared for the smell. In retrospect, I wish we had booked a hotel room for about four nights. The house was a mess with sawdust everywhere. Orlando did a good job of taping up plastic and wrapping chandeliers and lights, but over time, some of that tape gave away and opened up. Then the smell of the stain and polyurethane is overwhelming. We stayed in our room, put towels under the door and opened with windows... but not pleasant. Then be prepared, you cannot walk on floors for several days. We were able to build a bridge using a ladder and a 2 x 12 board, but we got lucky. So prepare ahead of time, take everything you will need and book a hotel room. Finally, be ready to clean even after Orlando and crew complete their clean. They did a good job, but no way to easily remove the dust in every area. It's the reality. At the end, our floors look great and it was worth it, but it's not a simple, easy project.

Orlando and his team just finished refinishing the oak floors in our home. They have done an…read moreabsolutely meticulous job from start to finish, repairing damage to the point that it's not visible at all. The flooring, which is likely as old as our 1970 house, looks brand new. Beautiful craftsmanship, reasonable and reliable, I would not hesitate to recommend Tony Romero's Floors to anyone looking to install or repair/refinish wood floors.

The installation team cut some corners during the job and they charged us for a premium grade…read moreinstallation material and then used a cheaper product to save money (probably thinking I wouldn't notice). When I pointed this out they were not willing to adjust their invoice price. I'm not happy with this kind of bait and switch. That said, the installation and the recommended product looks good and the sales staff provided good advice when we were picking the flooring.

We recently used Bruce's Flooring Shop for new carpet in our master bedroom when we moved into our…read morenew home. Brian took excellent care of us, has remarkable customer service skills, and the workers did a great job installing the carpet. We have nothing but wonderful things to say about this company and would recommend them to everyone!

DO NOT hire this company! They never finished a project that I hired them to do and the contractor…read morehad required 100% payment in advance. I ended up having to finish the project myself and expend more funds as a result. The owner/contractor never answered my texts inquiring when he would be returning to complete the work. I sent him a bill for my expenses to finish the job and he never paid it or acknowledged receiving it. Nor has he volunteered to refund money paid up front for work not finished. Some of his work wasn't very good so I had to correct that too. I give this company one BIG ZERO for a rating. I don't care what past good ratings he's gotten. If you hire him don't pay him everything in the beginning even if he says that's his way because in the past he's been stiffed by customers not paying the full bill at the end. Yelp should not sponsor Backwoods Handymen.

We hired Walter to complete two additional projects. One was completed, however the second one…read moreremains incomplete even though it was paid for six months ago.

We hired M&W to refinish our hardwood floors, and we could not be happier. They are professional…read morefrom start to finish and a pleasure to work with. They used the dustless system, and it really made a difference in how clean our house stayed. They are personable, kind, and thoughtful. We're so pleased.

From the owner: Experienced and dependable service to both homeowners and contractors. From start to finish, let…read moreus show you the very best in product knowledge and customer service.

The Walton brothers, the new owners of Virginia Tile (now Walton Tile) have done a great job…read moreRe-tiling our master bath area. We had just recently moved into our house and discovered a water leak coming from a faulty shower pan. The Walton's analyzed the problem and made recommendations for repair which included replacement of the shower sub-flooring which showed clear signs of water damage. They used shower tiles from the damaged tiles to make tile-design recommendations for upgrading the shower and adjoining tiled-walls. They were responsible for shower deconstruction, flooring repair, and for re-tiling. Everything that they did was done with the utmost care. Nothing was rushed and every tile that was placed was custom fit. They are extremely conscientious, honest and a pleasure to interact with. Their job estimate was more than competitive. Their showroom has a great tile selection. We highly recommend them!

Excellent customer service. I don't know what the previous comment was referring to, but I've dealt…read morewith Vince on a (multi-job over several years) type of relationship and so has my wife and parents. There isn't a more kind, knowledgeable and competent ceramic and stone salesperson in Charlottesville. There's a reason that Mr. van der Linde has been in business for so long, that's quality service and competent employees, amongst other qualities.