The Walton brothers, the new owners of Virginia Tile (now Walton Tile) have done a great job Re-tiling our master bath area. We had just recently moved into our house and discovered a water leak coming from a faulty shower pan. The Walton's analyzed the problem and made recommendations for repair which included replacement of the shower sub-flooring which showed clear signs of water damage. They used shower tiles from the damaged tiles to make tile-design recommendations for upgrading the shower and adjoining tiled-walls. They were responsible for shower deconstruction, flooring repair, and for re-tiling. Everything that they did was done with the utmost care. Nothing was rushed and every tile that was placed was custom fit. They are extremely conscientious, honest and a pleasure to interact with. Their job estimate was more than competitive. Their showroom has a great tile selection. We highly recommend them! read more

Excellent customer service. I don't know what the previous comment was referring to, but I've dealt with Vince on a (multi-job over several years) type of relationship and so has my wife and parents. There isn't a more kind, knowledgeable and competent ceramic and stone salesperson in Charlottesville. There's a reason that Mr. van der Linde has been in business for so long, that's quality service and competent employees, amongst other qualities. read more

Have used them before, but different location and staff. Still very good selection though not as much as when they were out at Zion Crossroads. Communication is very poor and frankly unprofessional. Bruce is a nice guy, but not great follow through. On the other hand Vince is rude and condescending- very unprofessional, borderline abusive. Had to keep with them as they had my products, but would never go back. Ever. read more

I wish I could say I had a positive experience at Virginia Tile and Stone but nothing could be further from the truth. Vince was rude, condescending and hung up on me twice when I voiced my frustration at the run around he was giving me. I am surprised and perplexed at the abysmal customer service. I hate to judge a whole company by one employee, unfortunately he's all the exposure I've had of Virginia Tile and Stone. I would never recommend a friend or client subject themselves to his nonsense. There are too many other local companies who value their customers. read more

I had an excellent experience with a recent bathroom renovation. Bruce is very professional and knowledgeable. He helped me select two complimenting marble tiles for my project. He convinced me to get the under floor heating and we love it. The laborer he recommended to do the work was excellent. I'm very happy with the end result. read more