TAG jumped over to try and fix my pinball machine, still let me play it when it randomly worked. We…read morereally enjoy this place especially on Wednesday!

Place is an absolute dream for any person raised in the 80's. Seems like a dive from outside, but…read moreit has many games to play. Nice place to bring kids and make some core memories. Food is nothing to spectacular. They offer tons of cereal. You can bring pizza from outside. The ladies who work there are the nicest with lots of patience.

Great service and food there loved it! Was served very well and the food came out hot and ready…read more Loved our server and would come back

Came here for my sons birthday. Had about 10 kids three adults. Paid for the (smaller) 15 people…read morepackage which was $120 for two hours of tables cups and games. Pizzas cost $10 each and we ordered six pizzas. Grand total $180 for the two hours at this place. Everyone was nice, very accommodating. The pizzas did not taste fresh like they were frozen in a box and just reheated for us. They have three options, pork sausage, cheese, and pepperoni. We have people in a group that do not eat pork, so we ended up getting some extra cheeses. I decorated and even cleaned the tables afterwards so that the new people could come for the next party. My son said he had a great time with his friends and that's what mattered the most. This place has chairs fallen apart with the stuffing coming out, really dark atmosphere. There aren't and Lysol wipes, or cleaning supplies to wipe off the equipment laying around. It still has the grungy Deep End vibe that it had at the previous location, especially in the bathroom. We came, We saw, we conquered and that's all that mattered. They also have multiple events throughout the year such as drag shows, music events, etc..

4.5 - New location is super cool and trendy. The prices for VR and gaming is still not too bad. You…read morepay for time you want to play. Today there was only one worker, so if you need help on a different Console, but somebody is getting help with VR you may have to wait and waste a little bit of your paid for a time. Everything seems to be nice and clean in appearance. My son had a great time come in here and plan on the VR for 30 minutes. The guy came and cleaned the area when we were done. We will be back

Very eye catching store front! They've got gaming options for all ages, perfect for dropping of…read morekids while shopping the mall! The staff is very helpful with information even if it's your first time on VR!

it was very dirty and unkept. I even had pointed out that there were multiple children on top of…read morethe games, screaming and throwing things at other kids including my grandkids i asked for the manager multiple times because the workers would not do anything about it and would not get the manager we packed up and left. im not bringing my grandkids here again. My past experiences with my family has been great until this deal breaker

The establishment looks very ran down and not cared after. The places to golf have missing green…read moreturf and there are exposed wires ect. Could be great little family fun place with a little face lift.

I hate the new layout and it's so overpriced for everything, but we actually had a very enjoyable…read moretime there. The current staff all deserve raises. I wish I would've gotten names, because they did an incredible job with the kids. The pizza was good, as usual, but it was the kids working there that made it.

Been coming here since I was a kid now I have my own. Today was quite disappointing. Lost of the…read moregames were down and others would take your credits but not actually work. Employees were rude and no one was to be found when we went to cash in. The tables and bathrooms were gross.

No returns on new, unopened equipment? That policy is completely backward. If I had known I…read morecouldn't return new equipment, I would never have stepped foot in this store. The website states: Each store manager has the authority to make the final decision for all returns (including whether a product is defective). The manager of this store couldn't even be bothered to get up from his chair. I plan to return to this location only when the big yellow "store closing" sign is hanging out front.

Great business it's like a smaller version of Hastings they have everything entertainment related!…read more Books, vinyl records, video games, movies, trading cards etc. I just bought a really nice lightsaber that was used....did I mention they buy in toys, collectibles and movies and games etc? Plus you can rent video games and movies!!! The employees are knowledgeable of all things nerdy!

I was visiting from California and quickly realized Texas heat is no joke. I usually don't mind…read moresweating when it's hot out, but this place cooled me down immediately. Good bar, strong AC, and fun games. Loved the vibe and would definitely come back.

Ambience is great and attendants are engaging bar definitely has potential but The music isread more

This place deserves way better than a 2 star rating. I think the kitchen itself could be a bit…read morebigger to better accommodate the dining room's needs, but the quality of the food and activeness of the staff tells me this place is running with as much efficiency as possible. Incredible food, incredible staff, and kind of feels like a hidden gem in this town. Me and my friends will definitely be regulars here.

As a former General Manager, Operating Partner, President, and CEO with over 50 years in the food…read moreservice industry, I can honestly say I've never encountered such a catastrophic systemic failure of leadership, health, and safety protocols as I did at this CiCi's Pizza location in Wichita Falls. This wasn't just a "bad shift" -- it was a blatant disregard for basic standards that put customers at risk and turned what should have been a simple pickup into a nightmare. If you're considering eating here, turn around now. This place is a health hazard waiting to explode. On Sunday, January 11th, around 4:19 pm, I was to pickup an online order totaling $49.46. I arrived a bit late but still within reason, only to find utter chaos. I walked in and was greeted by an employee who was going back into the food prep area. I stood there for about 8 to10 minutes until I walked around to were all the pizzas were. still, no one acknowledged me. I yelled out, "Hello!" to get their attention and then proceeded to inquire about my order. The young lady seemed dismayed once I clarified my order. She informed me they had only made one pizza. apparently, the tape that the order was written on had run out. She informed me the rest of my order was going to be made now. I let her know that I did not want the old pizza that was just placed on the ledge. I asked her if she would be so kind as to make my whole order fresh please. I proceeded to go sit down. As I was seated I observed how dirty the restaurant was. It was quite dirty, with tables left uncleaned throughout the establishment. All the employees appeared to be just having a casual conversation instead of cleaning. By this time it was about 5:20 pm. I walked up to the counter and i was just watching how disorganized this shift was being run. There was no sense of urgency. It appeared as if these employees came to work to hang out. I finally asked for my money back. I did not want my order. I didn't see my order yet. I did not see any of the salads being made yet. Apparently, the shift manager. Lu-Lu, was in an dismissive mood. I have never experienced a manager wave her hand in the air and tell a customer, "you can leave now, bye! Have a nice day!" This disrespectful behavior was shocking and unprofessional. She was just dismissing me as if I were some child! Managers should diffuse situations rather than escalate them. This experience has left a negative impression, and I hope it serves as constructive feedback for improving service and customer relations.