This is the worst insurance experience I've ever had with customer service. Starting from the agent…read moreto the insurance adjuster. Many encounters,all of them unpleasant and unprofessional. Rude!

It was a trying situation dealing with not the preliminary auto body shop but the secondary auto…read morerepair facility, Larry Miller Dodge. I was able to talk to Mr. Dean Chaney in person a few times where I was provided help and advice dealing with the stressful situation caused by Larry Miller Dodge. Mr. Chaney's office personnel have always been helpful in general and were also very helpful in this situation.

These days its a quaint novelty, but I love that there is a local employee answering the phone…read more There is an office I can go to and actually see the human being that is going to take care of business for me and I can reach into their candy bowl and chomp on mints while they check the computer. The prices are comparable to the lizard company and the hottie brunette company. Probably because insurance cost has more to do with your demographical statistics than advertising campaigns. ...and think about this. You're driving down the street and you have a short simple question about your deductible. You use your savvy blue tooth to safely dial your insurance company but you have to press 2 to get to auto. Then you have to enter your policy number before they can route your call so your reaching into your glove box when BAM! You just collided with an ambulance carrying 37 trauma victims to the hospital and your quick question becomes a liability claim.... scared? I know i am.

From the owner: We are here to help you and your family! To make a difference in your life, working to save you…read moremoney, as we serve and protect your family's needs. License #: NM-7247078

The old lady that works here is absolutely rude. Online it says you guys close at 3pm on Saturday…read morebut she had the door locked at 1pm and gave me attitude saying that she had an appointment and closed the door on me. Someone like her absolutely should not be in the business to HELP people. You guys would definitely get more business without her.

Savannah H. at this location 100% turned around my Wife's day by simply providing a great quote and…read moreas a result, a great policy. My Wife up until that call, was having one of those days. Being cut off in traffic, hitting every red light possible, repeatedly being hung up on by other agencies after holding for over 30 min etc.. Just one of those days, but then I heard her entire attitude change after speaking w/ Savannah. Her "new" day resulted in a far better day for all of us here @ home. Savannah's contagiously positive attitude and willingness to help @ any cost was a win for everybody. Plus we now have insurance and a delicious home cooked dinner. Thank you soo much Savannah! You deserve to be "wo"manager of your location.

So Mr Rosendo. Your Staff!! Hazel,Yvonne,Cheyenne!! The best. It's nice when they hear my name. I…read morefeel like family! They care. Unfortunately I had to make a claim. You all took care of me. A bad time. But you were all there. If anybody needs great service and treat you like family. Rosendo state farm!!! Hazel thank you so much for everything! Yvonne Chyenne. Thank you. I just talked to Hazel more. Great team. An if you need great service and need to be taken care of. Believe me. Rosendo state farm. What are you doing call. Happy Holidays!!!

From the owner: Our mission is to help people manage the risks of everyday life, recover from the unexpected and…read morerealize their dreams. Get Coverage You Can Trust. Compare and Save Now. Whatever Your Needs Are State Farm has you Covered. Click or Call for a Free Insurance Quote Today. License #: NM-8882577, TX-3392821

I'm blown away by the amount of excellent customer service provided to me! We are new to…read moreAlbuquerque, and I needed a local car insurance provider, so I reached out to this office and left a message, was called back promptly. She spoke with me for at least 15 minutes comparing policies and being patient with me as I scurried around to find my documents. I then went into the office to sign the monthly auto draft form and was taken care of by Paul. We had lots of small talk about the area, where to dine in, and so on. Very friendly office! He was detailed in explaining my new policy and coverage also! Highly recommend this office for your ABQ insurance needs!

From the owner: We take time to care License #: NM-8397796read more

Ron Pino State Farm, Manager extremely rude don't come here!!! Increased my bill without letting us…read moreknow, came in to ask about why it was increased and the manager said 3 different stories and got rude for no reason and refused to refund money Ashlee otero is her name BEWARE

Ron Pino State Farm, Manager was tremendously helpful when I had to renew my policy. Giving me…read moreseveral different options and plans to ensure I had the best coverage possible. Ashlee Otero was patient and very efficient to give things to me straight. Not once did she sugarcoat anything and made sure to answer all my questions I asked. Thank you for a good experience Ashlee!

I have been using State Farm renters insurance and its been great with clear communication and all…read morequeries answered on time.

Such a sweet experience. Walked in and my pup and I were greeted with custom coffee…read more (Key to my heart). This location had a VERY friendly, professional staff. They were able to answer my specific questions I had regarding insurance. They also have pet insurance for my Furr Mamas and Daddy's!