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    Tim Hortons

    2.3 (9 reviews)
    InexpensiveCoffee & Tea
    Open 12:00 am - 11:59 pm

    Tim Hortons Photos

    Business Info

    TIM HORTONS ATMOSPHERE

    What's the vibe?
    Good for working
    Outdoor seating

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    the interior of a tim hortons restaurant

    I just had the most unpleasant experience at this Tim Horton. I ordered the caramel toffee latte which was promoted on the menu but I saw that the cashier named Sandra rang me up for the regular latte. When I informed Sandra that I wanted the toffee latte, she just answers that it's a latte but I see the menu and clearly see the difference in both name of the drink and price. I asked her couple more times if she is putting an order in for the toffee latte and she proceeded to ignore me and just wanted me to pay. Then she looks at the other employees and puts and order in for the regular latte at which point I correct her and tell them that I want the toffee latte. The other employee finally informs me that they don't make toffee latte there. All of this back and forth could've been avoided if Sandra, had informed me that they don't make toffee latte from the start. Then I see her look to the other employees and make the thumbs down motion with her hands as if I did something wrong. When I called her out on it and told her she was being rude, she refuses to acknowledge what she did and tells me that I am rude. I wonder if Sandra would have treated me the way she did if I was not Asian (this was a transit stop and there are a lot of tourists passing by this location.) I can't shake the feeling that she was treating me this way because she assumed that my party speak limited English. This location needs to properly train employees on their menu offerings and customer service. The silver lining was that when I asked for the manager, the manager apologized and showed decency by offering something on the house for my troubles. She was pleasant unlike Sandra.

    cars parked in front of a tim hortons store

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    1 year ago

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    1 year ago

    Horrible services. Very slow. Upfront orders and disorganized. Avoid at all costs. Since I need 85 characters this place sucks.

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    2 years ago

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    3 years ago

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    7 years ago

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    10 years ago

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    11 years ago

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    8 years ago

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    10 years ago

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    Tim Hortons - coffee - Updated August 2026

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