The apartment I am at in Wisconsin Rapids has black mold in the heating ducts and around the windows. The door to the unit is broken and the landlord won't fix it, says it wasn't in the budget for 2021 currently now 2022 still not fixed. Landlord has nothing better to do than post notice after notice and make up lies about them. She doesn't give a rats ass if you have a medical issue or not as long as she gets her presious rent money she is happy. She doesn't do anything about other people getting into your business what is going on in or who you have over or what is in your vehicle but if u complain about anyone else she just tells you to mind your own business. She thinks it is right for her or the maintenance guy to just walk in to your apartment whenever they damn well please but excuse me you might own the property but we r the ones that pay the rent for the units so stay the hell out of our personal life. They act all nice but when u have your back turned they are back stabbing no good lying nosy worthless people that I think never even got pass kindergarten. She can't even get off her lazy ass and walk around the complex to see if anything or for that matter anyone has a problem in their units or if anything is going on that shouldn't be. They make up these stupid rules and regulations that they want everyone to abide by but we the people that live on the property say HELL NO WE WONT GO. Feels like we went back to 1861 to the civil war era and we the people that live here are slaves for the landlord when SLAVERY HAS AND IS ABOLISHED. let's go back to the units themselves shall we, the carpet is not really clean like they say it is. We have a steam cleaner and the water is always BLACK. The cabinets are suppose to be white but they came out being dirty and darker than the night sky. The deck rails are warped and rotting so they are not safe. read more

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Samantha H. hits the nail right on the head! I've lived at Timber Trails for the past ten years. Our first manager Dave was amazing so Oakbrook Corp ran him out and have replaced him with failure after failure. Our current manager encourages neighbor to spy on neighbor and feed her information. I don't know why because she only yells and complains but never acts on any information she gets, even police reports. There is a tenant living here who's young teen and pre-teen boys have shot bb guns at other tenants and their children, staggered out of their apartment drunk and smoking, and took the father's car for a 45mph joy ride through the parking lot while other kids were out playing. This tenant still lives here!?!? The drug dealer finally moved out, but only of his own accord and I have a junkie for a neighbor who has stolen prescription medications out of other's apartments. If I had the means, I would already be out of here! This manager doesn't deserve all the blame, Oakbrook Corp doesn't care about any of this as long as they're collecting rent! I know because I've lodged several complaints with corporate and they continue to do nothing! read more

This property and Ripple Creek Park apartments in Port Edwards are managed by the same property manager. The apartments are fine, but dirty when you move in. The real issue is the property manager herself. We'll talk about the property manager first. From our first interaction she was rude and seemed aloof. We moved cross country as my husband was getting out of the Marine Corps. When we got to the apartment we were rushed into signing the lease. We noticed a smell and asked other tenants. She did not disclose to us that the previous tenants were smoking IN the house. Her reply to us wanting to move to a new unit "are you KIDDING me?" She called me and said "you tell (other tenant's name) to stop being a drama queen and mind her own business." I hadn't even met this tenant yet. She gossips about tenants to other tenants and uses full names while doing so. She's hung up on me multiple times and has cried on the phone. She's even gone as far as to call me "nasty" while answering her extremely invasive questions about my personal life. She smokes in front of the leasing office while yelling at tenants on their balconies. While turning in the keys she informed us that we won't be getting our security deposit back for no reason and screamed at us to "GET OUT OF MY OFFICE BEFORE I CALL THE POLICE!" My mother went back in, with my 1 year old in her arms, to ask a question and she screamed at her again. Case in point, the property manager is the most unprofessional, impulsive, arrogant, condescending, overly emotional, extremely degrading to her tenants, and just downright rude. I could go on...but I think you get the point. But what's worse? It's not just her, it's the entire Oakbrook Properties company. Now onto the apartment itself. We stayed at Ripple Creek Apartments. Upon move in there was cat hair under the heaters and cat nails in the (extremely stained) carpeting. We found batteries IN the heaters. The first time we used the oven we had to shut it off because it wreaked of cat urine and smoked an obscene amount. The houses aren't sound proof at all so you hear the train (which is in the back yard) and the neighbors constantly. The only plus side to the community is that (most of) the tenants at Ripple Creek are awesome. read more