Worst Place in Ocala, FL to schedule an appointment. I have been trying to schedule, had my…read moreInsurance Care nurse help me try and schedule and yet from 8/20/2016 I still do not have an appointment. Today I have an appointment scheduled for today 10/24/16 that the Center has decided to cancel since I don't have insurance approval! Duh! My approval came on 8/17/16!! I actually don't know if these people can read or write in ENGLISH! Don't go here check with your insurance carrier/provider before scheduling!! Thanks Human Cares, Don Hines for helping me. I now refer my info back to my Oncologist! It is clearly a shame this is how we treat a Stage IV Cancer patient. AC Serrone

Talk about a ritzy office!…read more Of all of the 6 (six) Lake Medical Imaging offices in the central florida area...this office is by FAR the fanciest. This is the one that is located next to the Brownwood Hotel and also... just for reference... Wolfgang Puck restaurant. There is also a Starbucks in the very near perimeter. The ladies that work at Lake Medical Imaging (Brownwood location) where extremely attentive to my mother as they got her ready for her CT scan. For the first time ever ... I didn't mind "hanging out" in the office there while I waited for my mother to finish her CT Scan.

All our interactions here have gone as well as could have been expected…read more Facility is relatively new and spacious. There is abundant parking. All the staff are quite pleasant. Main waiting room is not cramped * cough cough, unlike National Pain / Lady Lake *

I was sent there for an MRI. The technician was rude and completely devoid of any attempt at…read morepatient care. I've had many MRI's unfortunately, and this was the first time I've never been guided by the technician during the x-ray, saying when to breathe and when not to. His instructions were, "Don't breathe while you hear the loud noise." No indication as to when that noise would begin. He came across as very arrogant. Everything else was fine.

Radiology Associates of Ocala Radiology associates of ocala…read moreHAS BLOCKED ME ON FACEBOOK for asking for a refund. Their CT machine, and radiologist missed an 8mm kidney stone that I told them was there. I had a CT scan in the hospital a month before which showed it in my ureter. After not passing it, my urologist scheduled surgery but needed a CT scan to see its location. I went to Radiology Associates of Ocala, and they sent results to my urologist saying no stone was present. After another month of pain I ended back up in the hospital with kidney failure, needing immediate surgery for stone removal. The office manager Carrie, said they did nothing wrong and won't refund my money. This place either doesn't have experienced techs, or they have old, outdated or faulty machines. Imagine if this was someone with cancer. These tests should be accurate! THIS PLACE NEEDS TO BE INVESTIGATED and HELD ACCOUNTABLE.

After being taken to a back room, a woman entered and stated she was there to take information. She…read morethen informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously.

Quick and easy scheduling, quality care and test results delivered to my physician promptly and…read moretimely

Staff & Doc very personable, explains everything ahead of time…read more Highly recommended. A bit of a haul for me (Silver Springs) but worth it!

Been here several times for xrays of back, hips, etc...very thorough, quick service, never waited…read moremore than 10 minutes for appt time, also walked in for an xray, great place, love going here!

I had to have a CT scan of my nose and throat per Ear, nose and throat Dr. I had a great…read moreexperience with the office staff and the technician that gave me the IV did an awesome job.. I was taken care of very well and would go back again to this place.

My wife called in to make an appointment for a cat scan. She is 76 and I often help her with her…read morecalls because it is hard for her to hear. After more than 15 minutes on hold a lady answered who did not give her name. My wife gave her name and date of birth and asked to make an appointment. The lady on the phone suddenly shifted to what can only be described as an attitude. WAS THE ORDER sent over?, and I am not exaggerating her tone. My wife proceeded to try and explain that she had a physical order because her Dr office could not get her in for 2 months. WELL i CANNOT DO ANYTHING WITHOUT THE ORDER! came the voice with an attitude!. My wife asked nicely if she could call and have it sent over and the lady said NO YOU CAN NOT! At that point I asked to speak to the Lady on the phone and I asked her why she was being so cold and rude to my wife, which she did not like, and she replied that I was hollering at her and she hung up! I am not sure what was going on with this lady but I intend to inform my cardiology provider how their clients are being treated. Shame on this individual you are dealing with elderly sick people who have great difficulty as it is navigating the system. The last thing we need are uncaring buffoons without patience to help us when we need it. One day you will be old (and know this)...you reap what you sow. Get your acr together as a professional and leave the attitude at home! There are other places we can go...try and remember that, I bet your employer knows it! If you read your reviews, it sounds like scheduling is an ongoing problem....shame on how you represent Advanced imaging.

Praise God that I NOW have an imaging center nearby me here in Crystal River that I can rely on!…read moreFrom Abigail who took my insurance information and scheduled me NEXT DAY for an Ultrasound to the technician Taylor, it was a great experience. I believe that they were trained at Disney University (incognito...LOL). I used to feel that way about a nearby imaging center but when I couldn't get a chest x-ray till months later, I knew that it was time to "move on". Excellent customer service and welcoming staff here also. This is my new imaging place and I'm so grateful that it's a lot nearer than my Homosassa place that I began going to several years ago. Keep us the GREAT job, Crystal River MRI! You are all amazing! A+

From the minute we walked in, we were greeted. They took care of my mom very well. From the front…read moredesk staff to the x-ray technician they were all very polite and respectful. They are amazing and I highly recommend them.

I am in awe of the techs at IMI! I was in a terrible situation and needed X-rays to help under…read morewhy. Previously I had tried but the pain in my hips & low back was too great for me to continue. The staff went out of their way to help me accomplish the X-rays with minimum pain. Thank you! Best wishes, Patzy

My experiences with the staff at IMI can't be beat. I especially want to thank Samantha, Sherri,…read moreKylie and Jessica, and Dr. Montez. They got me through an especially difficult day recently. I'm not sure how I would manage without their skills, empathy, and concern. If you need Medical Imaging services, these women are the people you hope you have on your journey.

So over the corse of 3 years I have had 3 mri at this location. The latest one was 2 weeks…read moreago,and was done totally wrong by the radiologist contradicting all the last 2. When I called to see why. They caused me a massive panic attack. They definitely lost their credibility with me. And I canceled the mri I was suppose to have today because of their mistake on my mri 2 weeks ago. I can't trust them to do it correctly. Totally a shame on them

I had a CAT scan done and I was a very hard hit to locate a big enough vein. The guy who operates…read morethe CAT scan was very nice and had me feel very calm and he did locate a vein so I can get the contrast.

Poor office staff, will not call you to set up appointments. I've called twice now and the say they…read morehaven't received my Dr order but it has been sent twice. Now I find out their fax machine is broken and they can't received the orders, BUT THEY NEVER TOLD ME THAT! I got that information from my Dr office when they tried to send it the second time. So I lost a week and four phone call.

Every time I've come here has been pleasant. Always quick to get you in and out. All around has…read morebeen a great experience.