I had a beyond expectation experience with Mindy and her daughter, even though at the end I didn't…read morechoose to go with the adorable and sweet boys Teddy and Khabib they brought for me to meet and interact with. Mindy provided a very personable, warm and extremely responsive service, made every effort to respond to my inquiry on Adopt-A-Pet and approving my application as well as just answering my questions and chatting with me about my potential cat baby's personality traits and his background story. She responded to emails as late as 11PM on a weekend and her demeanor was always welcoming and reassuring, like an old, caring friend. Mindy's words and actions convey that she truly truly love all of her rescued cat babies and she only wants what's best for them and she works extremely hard to find them good homes. I was very sad that neither cat babies from her rescue matched the particular personality I was looking for (I was trying to fill this big hole in my heart with the tragic loss of a stray cat named Cookie I cared for) and I really wished that given all the hard work she and her daughter put into, I'd adopt either Teddy or Khabib. Despite these big, affectionate sweet boys were not the best match I was searching for, I don't think any less of them, I sincerely hope they will find their forever home they deserve and I cannot be more grateful for Mindy's time, patience and understanding she's extended me and my family. If I had more capacity for an additional cat baby in the future after finding THE ONE, Mindy and her rescue is the first place I'd check out. If you are also searching for your feline soulmate, please look no further!!

Never heard back from them and we were ready to adopt immediately. Both myself and my daughter…read morecalled, (the "are too busy to care for kitties AND answer the phone, so please send a text"), so we texted, created an account online (because they want to know you're "actually serious" about adopting before you can even MEET the cat you're considering adopting.) (I do understand and respect prioritizing the mental health of the cats, but I'm sure the cats, especially the adults, would prefer a compromise, like being required to fill out a one page form on the spot before meeting). Every serious adopter that goes into a pet store and sees one of this organization's animals that they are interested in adopting and is told they have to go through this and this and this step before they can even interact with the cat and know if the personality is a fit. Everyone loses out. In my experience, even if you do go through all the steps, they won't call you back, and a cat that could have had a home I know had that opportunity taken from them because of the seemingly righteous or superior attitude of the rescue people. They surely know how many people go in and out of those cat and kitten rooms at the Animal Friends of the Valley shelter. Having a few people go in one at a time to meet one particular cat, I don't feel, is any more dangerous or unhealthy for the cat than them losing the opportunity to be adopted and eventually being put down. I just don't understand rescues like this. If you're too small to actually help, then let somebody else do it.

Highly dedicated to supporting children!! Gives the vision of hope when you think it is impossible.read more

From the owner: At Children's Fund, our vision is a bright future for every child. Our mission is giving our…read morevulnerable children support, opportunity and hope by breaking destructive cycles through community partnerships. Throughout the year, we offer a variety of programs tailored to assist children from ages 0-18. Programs include Emergency Services, Scholarships, our Celebration of Giving toy drive, and much more.

We brought our pup here for shots and spay. The appointment…read moresetting is the only thing that is challenging otherwise once you get your appointment,it is a 5 out of 5 experience. Everything went so well she was in minimal discomfort after surgery, her incision healed beautifully.The cherry on top of the experience is the over 1000 dollars I saved by bringing her here instead of the local Vet that quoted me a starting price of 1300 dollars because she is a brachiocephalic breed and could have gone up because they said if challenges arose they could not guarantee the price. So all that to say nothing like that happened here she is happy and so are we.

I have been a customer for since about 2012 and have had very bad experiences with some of the…read morefront desk representatives. I am writing to express my dissatisfaction with the customer service at this location. They are rude and give you attitude for simply being there. Almost as if you "the customer" are an inconvenience to them when in fact, they are there to help you and your pet. I called today to get a copy of my original prescription written for NEXGUARD (flea and tick), I provided medication name and the quantity as previously listed on the prescription they have on their end.. I called at 3:45pm and the girl took everything down, told me I would get a call within 24 hrs to go pick it up. Shortly after at 4:24pm (5 minutes before they close) I get a call which I am unable to answer due to work with a voicemail stating they need the medication information and quantity (for how long). I attached images of both calls and the voicemail a worker left me as documented proof. These little details and simple requests should not be this tedious, it is very disheartening to see and hear those girls be rude and dismissive of one's request. I know this will not rectify the situation but I write this in hopes that this does not keep happening in the future.

Service was fast, a lot of food but a lot of it was beyond beung safe to eat. It was worth the trip…read moreas there was no wait for the drive thru but be dissapointed because of the amount of food that is of good quality. Be carfull with what you eat.

Ok I'm not sure that I should be talking trash about a business that is supposed to be non-profit…read moreand helping the community but here goes. This is the truth and I'm ashamed for this location. I have been to a few of these free commodities locations and this one has got to be helped themselves. The commodities they share are 80 percent out dated items that you should have left in the dumpster. The other items are for sale anywhere from a dollar to five dollars and some of them for sale are from the day before that were given away for free. They should reconsider what they are giving to the needy. If the items were any good they probably take them home for their families. This parent company should re-examine how this annex is representing them to the community.

My two year old never wants to leave. She's taking horse back riding lessons and she's learning so…read moremuch. Grateful for this place

beautiful people, doing a beautiful work, saving beautiful animals, we loved it, thank you!read more

As a Survivor of Breast Cancer I have experience first hand the trails and hardships that you go…read morethrough in the midst of cancer treatment and into Survivorship. The Care Project is such an amazing nonprofit to reach out to for help and guidance. Carrie the founder and DJ their in office navigator are amazing. The Love, Compassion and willingness to help you is felt the minute you contact them for Support. If you or someone you know has been diagnosed with Breast Cancer this is definitely the call to make.

From the owner: The CARE Project, Inc., also known as TCP was created by Carrie Madrid with the assistance of…read moreco-founder, Christina Gonzalez. In 2012, Carrie was diagnosed with Stage III Breast Cancer at the age of 41. As Carrie did research for cancer resources, she quickly realized that there were zero breast cancer specific organizations offering financial support in the Inland Empire. The goal was to fill in the gaps of what other organizations were not doing. Financial Support for copays, rent, utilities, etc. In addition to that, a peer to peer Survivor Social Club vs a traditional support group. TCP also has a fitness room and massage/meditation room so patients can work out, meditate or have massages in a private, safe space just for them!

Came in to drop off some donations & stop by to do some stuff ! Lucas & Erin were super helpful!…read more The girls in the front were very welcoming as well ! Store has some pretty awesome stuff!

So I do a lot of donations through here. So I called yesterday to see if they accepting clothes…read more One the worker asked before he came bac on the phone and than said yes. I go less than 20 min I drop off 3/4 big bags and one the men said we not accepting no clothes well I called and your associate said yes. Next time communication works everywhere it's FREE. I done wasted my time coming dropping of stuff that all of a sudden don't accept. It's crazy

Rolling Start is a wonderful resource for people to know about if they have disabilities. Please…read moredonate your used medical equipment here. They hooked me up with a wheelchair for my patient so they could get to their MD appointment. I just delivered it and they were almost in tears. Good non profit !

I'm been participating with them for about a month! THEY partner with SPROUTS, and are supposed to…read moregive you quality food, right! BAIT AND SWITCH! They go through the food and take the good stuff, protein, etc! , and I have been given the spoils! Once a week they give out food! The food I was given in my last two weeks were basically SPOILED! I was given lettuce, spoiled, orange pepper, spoiled, and some rotten apples! No real food, such as chicken or turkey was given, so they honestly believe, or just don't care that I can survive off of this, not! I've stop going, waste of time and gas! They are a staff of immature, young people, who are clueless, and deceitful in the manner that they believe helps individuals! I had forms filled out wrong regarding medi cal, young women guessing, and not really knowing what the qualifications really are, obviously she has been taught wrong! Do they care? Young women, receptionist, anti-social, has no business around cats or dogs, let alone with people! She takes the food, perishables out of their refrigerator, and places them on a cart, and allows them to just sit out in in the nice, warm room for hours, that's probably why the foods are spoiled! If you don't care about eating spoiled food, and seeking real assistance from unconscious people, ROLLING START is just the place for you! SPOILED BANANAS, you can get fresh bananas at SMART AND FINAL, for .50-cents a pound! CHEERS! They really need to get ASSISTANCE with themselves before they try to help others! Cheers!

Stopped in on National Pet Day to bring a new cat tree, toys, & a pineapple bed. Super friendly…read morestaff. Place is clean & cats are happy. They take owner surrenders only. They're one of the oldest rescues in California.

I haven't personally had to use Nat cat Protection Society for any personal kitties, but I have…read morebeen to the facility and talked with staff and can tell you that this is a top-notch Cat Rescue place! The level of care provided to kitties at national Cat protection society is just amazing! The detail in which the have to cater to each cat is amazing! Their programs are also outstanding especially the one involving educating children! Please take the time to go and see this place! ‍ 10 out of 10 would highly recommend!