SO GLAD we found Always Best Care!! Lynn Pique was easy to work with & ready with great referrals…read morefor things she doesn't cover. We got a call that my mom's assisted living facility was shutting down & I found myself with only a WEEK to find her a new place AND get her moved in! Some said it couldn't be done -- and if I hadn't had Lynn and the movers she referred me to, I probably wouldn't have made my deadline. I had done a lot of research before I found Lynn. I was VERY RELUCTANT to use a "service" to find another assisted living facility for my mom, as we'd had a HORRIBLE experience the last time with "A Place for Mom" -- they were SO BAD -- But a friend referred me to Lynn so I called her. She, too, had had a bad experience with that Place, so she understood my hesitation. She gave me a few places and I called. I felt like she definitely knew the properties better than I did AND she NEVER pressured me about anything. She was helpful, kind and patient through the whole maddening process -- SO MANY things to consider! This is not an easy business to be in & there is a LOT of competition for few rooms available -- especially when a whole facility is shutting down & everyone is looking for new apartments. Thank you!!!! My mom LOVES her new place!

I highly recommend them. This type of care is very specialized and demanding. This being so they…read morehave the most caring care givers. In our case we need 24 hr care. They provide 12 hr shifts and work very hard to make the patient comfortable and they work closely with the family as they can also help with chores around the home. The take the word empathy to a high level when it comes to home care. There are several care giving companies in the Knoxville area, but if I ever need this type of care again, they would be my first choice

I changed from one agency to SCHAAS and after meeting with the appropriate staff and explaining my…read moremedical issues and safety precautions necessary for my health and well being I was assured by SCHAAS representatives there were no issues or problems with my requests. I placed myself and my mothers care in the hands of SCHAAS. Once the move was made, SCHAAS made it abudentantly clear we were nothing but a source of income. All safety issues promised by SCHAAS representatives were totally ignored beginning with the human resources representative refusing to hire my trained staff as promised again by their own representatives. When I complained to the CEO he took the attitude of so what. Do not fall for their false promises and assurances. They will promise anything to get your business then you are nothing but a source of revenue. Do not believe their commercials. I fired the agency for my mother in less than a month. If you care for your family member go to any other agency.

After our good experience, I recommended this agency to my aunt. She has used them for almost 6…read moremonths now and has had problems with one of the caregivers. The agency sent someone out and they talked to my aunt and decided that a different caregiver might work better for her. They switched her caregiver and now everything is going good. I think this is fine agency to choose when you need help.

Home Helpers of Knoxville has been helping me for over a year and a half. The quality of care is…read morephenomenal. They help with all my personal needs. Reminding me of my medical appointments and reminding me to take my medicines. Parkinson's and diabetes have been diseases I have as well as , problems with walking. My helper is always there when I need any type of help. She prepares my meals when I'm hungry. Most of all, she is providing conversations when I want to talk. We are working through the V.A. for me, I am limited to 16 hours a week. My Home Helper she helps me tremendously. I am so grateful for Home Helpers of Knoxville for helping me maintain a great lifestyle that with these diseases I wouldn't have. Jerry

Home Helpers has been so good with my dad. He had a long bout of covid and it was great to have the…read moreextra help as he recovered. They spoil him and get a lot of things done that helps me. I can't say enough good things!