Friendly and owner graduated from local High School. They are quick with repairs. I have bought…read morejewelry more than once from here and would buy more if I had the need for more.

Always a great experience. Amazing customer service and great pieces. My husband bought my wedding…read moreday gift from JL Johnson and I absolutely love it! It was a lot too big the staff suggested making a link taken out into a necklace charm and that was the best idea!!! I now have 2 pieces to wear together or separately to remember the best day of my life! Thank you!!!!

I have stopped in here for jewelry repairs many times. The staff is always so welcoming and…read morehelpful. They have rarely even charged me for small repairs. They also have a beautiful selection of jewelry. I recently had two rings, including my late father's wedding ring, reshaped as they had become warped. Both rings were fixed in minutes and look beautiful. I will absolutely continue to support this business.

Dropped custom ring off for repair, but it was destroyed…read more Manager would not give me a refund. YES, that is correct... I actually paid them to destroy my piece of custom jewelry.

Mark is PHENOMENAL!! Promised made, promised kept - came on…read moretime did exactly what he said, and we couldn't be happier! Not only did he repair our clock... Maintenance, etc.... But he took time to explain how to set the time properly, maintain it, etc. Highly, highly recommend this shop.

I have an old wall clock that belonged to my uncle, and so when it stopped running I did want to…read moretry to get it fixed, but honestly, there are not many people left who work on completely mechanical clocks. I was happy to find Speedway Clock Repair not too far from my house and when I called, Mark was able to confirm that he and his daughter did work on the type of clock I had. I dropped it off on August 12, 2019, and was given an estimate of 12-16 months until it would be done (gulp!). Yes, this is pretty standard for clock repair. There are so few people still doing it, and it is time consuming work (no pun intended!). I felt better seeing all the really amazing clocks in the shop, and Mark pointed out a few that were over 100 years old. He and his daughter repair grandfather clocks, wall clocks like mine, amazing intricate cuckoo clocks and mantle clocks. I picked up my finished clock on October 2, 2020 and Mark took the time to make sure I knew how to maintain it and helped me pack it safely into my car to take it home. They test all clocks for quite some time before sending them home which is much appreciated. They have a side building just for hanging almost finished clocks to make sure they're keeping good time and running smoothly, and I could then see that my clock was indeed running and chiming again! There is easy parking in an adjacent lot. The cost of the service was incredibly reasonable ($125 for cleaning and lubricating plus all the time testing and adjusting).

Dave move our clock with care and set it up beautifully-- and not just a local move-- from…read moreIndianapolis to Cincinnati! He was terrific and I recommend him highly. Thank you, Dave, for the terrific service. We were in a pickle trying to figure out how to make this happen and you made it happen with a smile!

Needed to have a beautiful grandfather clock moved to its new home about an hour away. I called…read moreDavid on Monday, we met on Friday! He safely delivered the big beautiful clock, serviced it and explained in detail how to maintain it. Would definitely recommend Franklin Clock repair! He was prompt and professional. As a technician, I understand the importance of being able to concentrate when doing a repair. Those "entitled" people who think they have a right to watch (because they are paying for a repair service) should stop acting like they are entitled.... you are not! It's annoying and frustrating for the technician. (This is in response to the one star review that was left here on Yelp) My experience was pleasant, as I let HIM do his job. Thanks again David! Will have you back for yearly maintenance on our beautiful grandfather clock!

Great service. Friendly staff. Helpful Professional. Great…read moreselection. Repairs are done swiftly and with care I highly recommend recommend this store for your jewelry needs and repairs

Felt pressured here. Shorter heavy-set guy was a little pushy and seemed not to want to be bothered…read moreby me looking and asking questions

WOAH This store is…read moreso BEAUTIFUL! **New to Greenwood - Greenwood Park Mall** They have an impressive selection of bridal, name brands like Gabriel, colored stones, watches, and fashion jewelry. There is SO MUCH to look at. Austin, the store manager, is very knowledgeable and he and his staff were very friendly. They have a jeweler that works in house on Fridays. They offered repair services, custom options and new pieces. I can't wait to go back soon!!!

I was in town from out of state for the Holidays and wanted to get my ring checked and cleaned. I…read morebelieve it was the assistant store manager, Janine, identified that I had a stone loose. I asked for the turnaround time as we depart out of state on Monday and she said it typically is about a week or slightly less. I told her I was from out of state so I would have to have my sister pickup my ring for me. She went and talked to the Jeweler and he was able to squeeze me in the same day! She also took the time to go through my papers from 10 years ago and clean up my record in their system so next time it would be easier to find my information and ring details. I really appreciate her proving excellent customer service and being so accommodating!

Testament to buy online…read more I'm not sure if it's incompetence or pure laziness. What should have been a simple exchange turned into me applying for multiple lines of credit against my better judgement with the salesperson confident that it wouldn't be an issue every step of the way. Do yourself a favor shop for what you like in store and buy online.

I honestly cannot say enough good things about Jared this is absolutely by far the best jewelry…read morestore that I have ever gone to we first went in and found a ring that we really liked for me but we waited because we weren't sure that we wanted to spend that type of money we ended up going back in and the ring was actually shipped to a different store I was pretty bummed about it and the store coworkers were running around frantically trying to make everything right and trying to find me the most perfect ring I ended up getting there 10 minutes before they closed and they didn't even try to rush me out at all all they did was try to take their time and find me the best ring hands-down this is one of the best customer service jewelry stores that I have ever been to they treated me like 1 million bucks

Well, I must say... I had the most AMAZING experience getting my Finance some earrings for Mother's…read moreDay! I came in late, as usual... lol, and started my Mother's Day Shopping this past Saturday. I got to Helzberg in the afternoon and the store was pretty busy. I was greeted right away by a salesman, George Brace, who we travelled to see. He used to work in Columbus, IN, and moved to the Greenwood Helzberg store. He was able to work with us right away and we discussed budget. He showed me a wide variety of pieces ranging from half my budget to about 10% over so I could see the differences. He was very patient and did not press the expensive pieces. He spent about 30-45 minutes with me and we landed on some beautiful diamond and Emerald earnings and I picked the ones that came right in a my budget. He offered insurance to protect against theft/ loss and clearly went through requirements for warranty on the earrings with Helzberg. Overall experience was amazing! If you are looking for a jewelry salesman I highly, highly recommend finding George Brace, and Helzberg Diamonds has a wonderful selection to select from. Not to mention the rest of the staff were very friendly and courteous. 10 of 10 experience and would give a 6th star if possible! If you are looking for any jewelry, head to Helzberg Diamonds at Greenwood Mall and make sure to ask for George Brace. I would recommend calling ahead to make sure he is working!

I've been to both locations, Plainfield and Greenwood. I use to only go to the Plainfield location…read moreuntil my last visit. I was looking at earrings and found a pair I really liked but was pressured into getting a more expensive pair. I ended up exchanging them at the Greenwood store for the ones I liked and wanted to begin with. I went back to the Greenwood store to have a ring sized and ended up buying a bracelet. I wasn't pressured to get something more expensive but the lady showed me the wrong bracelet, told me I could get 20% off but I didn't get the discount/coupon. I went in the a picture of what I wanted and she showed me the wrong bracelet, the actual one was more expensive. After years of shopping at Helzberg I'll be going somewhere else for future purchases but I'll have to return there for my jewelry inspections