I had one-of-a-kind necklace that I had bought while on a Hawaiian vacation that was broken because…read moreI wore it often. I was able to bring it to Windsor Jewelry and they repaired it for me for a reasonable fee. This was many years ago but I still remember the great customer service they had at this store!

I want to thank the staff and new owners of Windser Jewelery for their quality of work on a special…read morepiece of jeweler that honors a true love story of a man and a woman married 67 years enabling the wife to have a cherished taken of their loved turned into something that she can wear as a reminder that their love will be forever. Thank you. What a blessing that new owners brought Windsor Jewelry back to Indianapolis.

My wife and I have been going exclusively to Reis-Nichols since we got married six years ago, and…read morewe wouldn't go anywhere else. From the very first time we walked in and met our jeweler Kathleen (who we still work with today because she's truly the best) we knew we were in great hands. They always take amazing care of us. Whether you come in knowing exactly what you want or, like us, not knowing much at all, the team treats you with the respect and attention you deserve. They're patient, knowledgeable, and genuinely want to help you find the best fit and value. If you're looking for a place you can trust and keep coming back to for years, this is it. Expect to find your forever jewelry home too!

The Reis-Nichols team feels more like old friends and family! Spencer, George, Therese, Cole and…read morethe entire gang make every experience amazing. They take special days and make them unforgettable moments!!

I took a certified gemstone in and asked if they could make a bezel for my jewelry and they said…read morethey could do that. I also showed them the design I would like for the pendant holder and they designed it just as my photo showed. Everyone here was great and this is a really cute store: There are designer illustrations of the different types of diamonds throughout the store with old hollywood legend wall crystal artwork and beautiful crystal lighting. My necklace I had designed was my something blue in my wedding!

Ladies, tell your man what you want and then send him to Petite G. Better yet, tell your man what…read moreyou want and tell the helpful sales staff at Petite G. I am so thankful to Heather who helped my husband pick out my "every day necklace." This jewelry store is tiny, but it is always busy. The staff are super helpful and approachable. The decor inside has just the right amount of sparkle.

Lois is great! She was willing to work on my weird project - a custom watch band for a vintage…read morewatch that is not a Rolex or something else expensive. She has old school classic jewelry repair know how that is nearly impossible to find these days. I take all my repairs here now.

My husband and I stopped by to have my watch links adjusted. Everyone was so nice. Someone came up…read moreto us and said they could clean and inspect our wedding rings. I was very impressed with the whole place. This jewelry store is our new place to go.

This is an absolute MUST visit when in town. So many cute, clever and fun items. Great spot for…read moregifts and unique knick knacks. We walked out with more than what we should but that's ok because it was totally worth it. Staff is also very nice! We loved everything.

Easily one of the best spots to find a gift! I could spend hours here. The staff is incredibly…read moreknowledgeable and always helpful with any questions. If you love silver jewelry, this place is a candy store, but you'll also find fun games, unique cards, glassware, candles, books, Indy swag, and more. There is also a location in Carmel. And, they just celebrated 25 years (amazing!), so if you haven't checked it out yet, it's definitely worth a visit!

I happened to stumble on this amazing "jewel" of a place when I needed a ring resized. The…read moreproprietor, Charlie Walker, was amazingly knowledgeable and kind. The interior is vintage 1920s, and much of the equipment Charlie uses is original. Charlie's inventory of jewelry is also very interesting, particularly the pearly. Highly recommended for all your jewelry needs.

Great service. Friendly staff. Helpful Professional. Great…read moreselection. Repairs are done swiftly and with care I highly recommend recommend this store for your jewelry needs and repairs

Felt pressured here. Shorter heavy-set guy was a little pushy and seemed not to want to be bothered…read moreby me looking and asking questions

Besides my wedding ring, the only jewelry I wear are watches. So, when I acquire a new one, I take…read moreit somewhere to have it sized correctly. The Jewel Box Jewelers have sized 2 watches for me recently, much to my satisfaction. They are very polite, answer all questions, and even advise me on certain aspects of watch wear and use. And they do all of this at VERY reasonable rates. I highly recommend the Jewel Box Jewelers for your "sparkly" needs.

I agreed and entered into a verbal contract with a lady at the front for a watch resizing (her…read moretelling me the price and me agreeing and handing over the watch). Upon returning, she rang me up for %150 of the original price, due to the watch being "more difficult than anticipated" (I was still out of the store in less than 8 minutes). She did not let me know at any point they were going to change the service required and add on the watch specialist charge. Had that been communicated, I would have gone to Robert Goodman, another local Zionsville Jewler, who resizes free of charge (highly reccomend him). Althought it was still relatively inexpensive, it was a breach of our contract and there was a lack of communication on their side. Which shouldn't happen at all. Furthermore, the staff lost a piece of my watch during the resizing (one of my pins) and had kept that information from me, until I spoke up after receving the watch back. Although again, it was a relatively small piece, the principal and integrity of the matter still should be held in high regard, even with the little things. After all this happened I asked them to honor the original price and was met with a no. Their other reviews are stellar, I just wish I was met with that same standard today, but unfortunately I was not. If you find and would like to return the missing piece, below is my email. mdktim316@gmail.com

Just left the store. Excellent customer service and a special thanks to Stu. I purchased my wife's…read morewedding band from this location a few years ago and have had no issues at all. Today, I came in for a separate occasion and everyone that helped me was very friendly and efficient. Highly recommend!

Just stopped in here to look at wedding bands and had a very poor experience. My partner and I have…read morebeen together for a very long time, but haven't legally tied the knot. We bought my engagement ring here in 2022 and have contemplated where to get our wedding bands from. When I stopped in here last Saturday to have my engagement ring cleaned, a staff member told me they were having out of town designers fly in this weekend for a big sale and to come back and have drinks and hors d'oeuvres. We both work Monday-Friday and were already busy on Saturday, so I asked if they would be open on Sunday for the event. She said they would be open 12-5. We decided we would get brunch in Castleton and then pop over to look at weddings bands today. The older woman who is always at the front door greeted us and we went to peruse the wedding bands at the back of the store. Not one other employee greeted us, asked if we wanted to look at anything, if we needed help with anything, etc. There was no additional stock or outside designers there today like I was told last week, so I guess they only came in for Friday/Saturday. Which is frustrating since I expressed that we would only be able to come in on Sunday and she didn't mention anything about them not being here today. We looked through all of the wedding bands we have already seen before and had to keep stepping around staff members who were blocking display cases while having personal conversations (not anything to do with jewelry). At one point, several men started yelling and jumping up and down because they had the Colts playing on the TV. Super weird vibes for a jewelry store. The last straw was when a woman who was sitting inside of the wedding bands area, but again never even greeted us, asked another staff member if he wanted something and he came over and sat his soda down on the display case we were actively looking at and then leaned back on it and started blocking it. We promptly decided to leave since we weren't being acknowledged. We previously had a very bad experience with a customer service staff member when we came in to have an antique tanzanite ring resized and appraised that had been gifted to me by my great-grandmother. After today, we are just going to only come here for maintenance/warranty needs on my engagement ring and look elsewhere for wedding bands.