Like most people I'm not a fan of medical facilities. However, from the moment I arrived the staff…read moremade me feel at ease. The ladies working for front desk were nice and made small talk. My actual wait wasn't too long. Maybe 15 mins past my scheduled appointment. Dr. Song was really professional and explained everything without the complicated medical terms. Overall a great experience.

I see the one bad review and sad to see she doesn't have hundreds of excellent review. I've had…read morebilateral cochlear implants by Dr Tirino and highly recommend her. Her beside manner was amazing. Told me what to expect all the way through. I'm very happy with my experience and have to believe if the person with the bad review went back to her she could've resolved the issue.

Dr. Tirino performed cochlear implant surgery on left ear Feb. 16, 2023 At Wellstar North Fulton…read more She did not use smart nav that Cochlear has for surgeons to insure the electrode goes in correctly. The X-ray taken after surgical placement was inconclusive in confirming placement but Dr. Tirino closed the surgery up. Six months later when hearing did not improve or progress she ordered a CT scan which showed a tip fold over. My Hearing would never improve unless I had a second surgery. I chose to go to Dr.Robert Labadie to do Revision surgery in Jan. 2024, at Medical University of S. Carolina in Charleston. The expense and emotional challenges have been life altering in a very negative way! Hearing in left ear will never be correct because of tip fold over. Also, once you have tip fold over it prevents electrode from going in optimal placement in cochlear. All of this hard ache, emotional upheaval, stress in life, missed opportunities to hear family and others could have been prevented if Dr. Tirino had done necessary steps to insure placement before closing the surgery. Submitted by, Christine L. Reese

10 Wow! My visit…read moretoday was amazing! Dr & staff were so wonderful & emphatic while I was getting my nose treated. Diana is the Bomb! Dr's W. Medical Assistant. Dr. Weinshan, very kind & caring. Glad he care enough to figure out my ear/sinus issues.... I feel amazing! I had been struggling with sinus & ear infections for the past yr & turned into getting verdigo 24/7. My sinus issues affected my whole being... This practice is amazing!!!! Front desk gets a 10 all around!!! Love this clinic!

Unfortunately, I did not have a good experience at NE Atl ENT. When I made my first appointment, I…read morespecifically asked if they were going to check my hearing for the doctor to assess, and they said yes. They did not schedule for my hearing to be checked and I had to make a second appointment, so the doctor's appointment was moot. Be aware that you cannot schedule an appointment with audiology yourself, they have to call you back. They did not call for several days, so I called them and actually scheduled the 2nd appointment. After having my hearing checked and seeing the doctor, I was told they would call me to schedule discussing the hearing aids. Considering I had already had two appointments, I asked for them to call as soon as possible to schedule the next appointment. They did not call for 9 days. Once they did call, the person told me that they have 7 to 14 days to call you back to schedule the appointment. Of course, then you have to wait another couple of weeks to a month to get the next appointment. I decided to go somewhere else.