Friendly and prompt. And they still fit your shoes. It's not self service…read more Restoration going on to decor now. Sale going on now. 3/4/21 Good deals if you can find your size. Covid conscious. Recommended.

I purchased a pair of HOKA Gaviota 5 shoes that don't fit properly and actually hurt my feet. Turns…read moreout I can't return or even exchange them because sales on discounted footwear are final!!! What a rip-off! Mistreat customers and guess what happens - you lose them forever. Buyer beware - don't do business with Thompson Shoes!

My wife had ordered me some Birkenstock clogs for Christmas and she surprised me with the color and…read moreI love them. She told me that when she ordered them, she got a call from Thompson regarding that she ordered the correct ones because I have narrow feet and she ordered the narrow birks. She and I agreed that thats really good customer service, esp because we live on California. I wish I lived closer to actually walk into the store but Thompson left a really good impression on us.

The service at cedar falls iowa store was terrible today. Date: 8/15/25 around 11;30 am. There was…read moreone employee working the register and she did a great job while the other employee walked around the store without a smile or personality. finally the employee who was walking the store came and opened a register and it was just my luck shenwaited.on me. While the advertised sale was a BOGO it didn't work for the shoes I purchased for my granddaughters for school. Eventhough they were almost the exact same pair of Adidas. She had a flat personality wasn't helpful in any way. Too bad it's becoming the norm for retail workers to not try any longer. The shoes were not a good value because I could have ordered from adidas.com and at least got reward points or potential found the same thing on SALE, A SALE that would have actually been REAL instead of a farce to lure you into the store. I did buy the shoes because the girls loved them and I didn't want to break their hearts. Next time I won't suggest to them that we shop famous footwear.

So thankful they opened this new location. It's right by my work and home. Very convenient for my…read morefamily. I like the variety of shoes from famous footwear. If you hit the buy one get one half sales you can really save. As long as you could use two pairs of shoes. I get most of my kids' shoes here. I can typically find their size in most styles. I have good luck buying work shoes here. I wear black flat sole dress shoes. It can be hard to find comfortable ones but I can usually find something here. I used to shop at the location on University Ave by Kohls but this will probably be my main location since it's so close to work. It is smaller than the University Ave location but there is still ample selection and sizes of shoes. I've been here twice before posting my review and both times have gotten good service from associates.

This place is a real shoe store! They give you a very personal attention. Measure your feet to make…read moresure they get your the right shoe size. They can also order the right size shoe for you if you have any special needs and do some basic shoe repairs as well. Excellent service. Very attentive and friendly.

I was looking for a pair of shoes that my daughter wanted for Christmas, and it was sold out in…read moremost places. In my search, Brown's came up, showing the shoe was available. We purchased it and the shoes arrived really quickly and the price was comparable to other stores!

My new favorite shoe store, they have so many options for shoes in store and if they don't they are…read moremore then willing to order whatever style for you! Love that it's locally owned! I've bought two pairs of shoes so far and plan on buying many more!

First time here I didn't really need anything. So just looked at what they had in stock…read more This time I was in need of house slippers. Nice selections for found what I wanted. Friendly staff and decent. Prices.

Could only receive half back on a pair of shoes I returned. I would have happily spent my full…read morerefund in the same store if it wasn't for the bad experience. Update your return policy to better meet the needs of your customers.

An amazing find in downtown Lancaster - a full service clothing and shoe store. Full service as in…read moreyou can get a suit made here - that's right, just like if you were in Chicago or New York, you can get a custom made suit (or buy it off the rack of course). They have everything from work clothing (Carhart, natch), casual wear including a huge jeans selection, formal wear (including tuxedo rental), and shoes - everything from the new Asics to steel toes and formal dress. Plenty of staff - third generation Walker family. Absolutely amazing that a store like this still exists in Lancaster, when so many have closed across the US.

From the owner: Products: Baby Clothes, Children's Clothing, Farm Toys,…read moreKids' Toys, Gift Certificates, Ladies' Shoes, Men's Dress Clothes, Men's Shoes, Kids' Shoes Services: Free Gift Wrapping, Men's Formal Wear Measurements, Tuxedo Rental, Shoe Stretching Brands: Red Wing, Timberland, Hoka, Brooks, Under Armour, Ariat, Carhartt

Closed. Doesn't exist. Phone disconnected. Website doesn't work. Absolute waste of space and time.read more