The cops wrongfully called this tow truck on me. Luckily I caught them before they pulled off, showed them paperwork and my car was released. However, when I entered my car to put it back in the parking space I found a huge spider web crack on my windshield that wasn't there before. By then the tow truck left. I told the 3 officers that were there and they all acted like it was their first time noticing this crack, they gave me the information to this company so I can go in person to file a claim. So I did just that. Upon arrival Hector denied he caused the damage and proclaimed he had photos that prove the crack was there before he moved my car however, he can't show me the photos unless in court. So basically they're banking on people not wanting to go through the hassle of filing a lawsuit. He didn't even give me the option to file a claim with the towing company until I mentioned that's what the cops advised me to do. I filed the claim and a week later I hear nothing so I follow up. Guess what!? The gentleman on the phone told me there are NO photos proving the damage was there before just a written statement from Nicole one of the officers on the scene acting as a witness for the towing company. Mind you she was just as surprised when i pointed out the damage before! Also, this is a place is affiliated with the police so they have each other's back even when in the wrong. I called Nicole and left a message with her that same day it's now been over a week and I haven't heard from her either. They're betting that I'll stand down and forget about it but nope! I want to see Hector, Nicole, and this company in court for their negligence and deception. We are in the middle of a pandemic people are struggling and instead of doing the right thing and having their insurance company cover the cost of repair they want to put it on me! It's mind blowing! read more