I live in Indiana and was purchasing a conversion van from a Connecticut source. Dave worked with…read moreme on short notice to bring the vehicle in for a pre-sale inspection. He put the van up on the lift and showed me the items he looked at item by item. Since the van was in pristine condition they didn't even charge me. Great people at Model Garage!

Professional, honest, accommodating... that's all you can hope for when you need repair services.read more

I had called about my 2011 Porsche radio that wasn't coded to my vin number, and therefore the…read morephone, maps, and nav didn't work. Jerry said to bring it in and he'll see what he could do with it even though that wasn't his business. After two hours of trying everything it was apparent that only a Porsche dealer could "code" the radio. Jerry is an amazing man who loves a challenge, and hated conceding. Even though he spent all that time he didn't ask for any compensation whatsoever. I told him that even though I live in Southbury, I'll be bringing my cars to him from now on. I would rate him 6 stars if I could.

LOL !! Straight to the point !! U didn't bring eggs to the…read morediner we ask for thats same courtesy ! I came to fox my AC that gave out on me in the middle of a heat wave !! The nerve !! after finding a Groupon coupon ! I called & they told me come on down to the price oh wait NM that's a game show!! Jk They hooked my car to a machine, & Jerry explained to me it was testing for leaks, pressure , & im sure a few other things ! It took maybe 25 minutes, they have great AC & TV for those that don't work from their phone or brought in a book to past the time !! After a tweak or 2 to my car I was soon on my way to feeling that Artic cold air as I ride through the end of summer !! Let me add the Groupon coupon Savings was for a different service Jerry's Auto offers & not what I came in for!! I didn't really read the fine print !! But he was awesome & let me use my Groupon but pay the difference of like a few more magic beans !!! It's hard finding a good mechanic / shop !! But they exist few & far !!

Ron is an awesome dude. I've been going to him for years, very honest and reliable, and won't hurt…read moreyour pocket.

Amazing, professional, and old school mechanic.. who has a wealth of knowledge about vehicles.. he…read morehas a care for people with car repair in waterbury ct. Ron, found an issue with my acura that the dealer after yrs of my complaints and hrs at the dealer. Who said" could not find issue or no problem " i bought my car to Ron due to a friend recommended him. So i stopped by.. Ron in 15mins found issue and showed me the problem!!! Unbelievable!!! I was so Happy And pleased.. i offered payment for his time. he said No! I was so amazed at how experienced he is with cars and trucks.. i would tell anyone to bring your car their.. he is probably the best in the business!!! Thank u Ron. Never retire.

I recently had my car serviced here and I was very impressed with the quality and knowledge of the…read morecare I received, my car had its Transmission replaced and it was done in record time with such precision that I was thoroughly surprised... it is running perfectly now, I am so happy... the mechanics were great and the owner of the shop was pleasant very helpful, he is wonderful with his customers and caring... I just want to thank everyone there and I would recommend The Waterbury Transmission to all of my friends and family Lynda Markie

I went and tried fixing my "fuel injector" that what they told me they billed me over 400$ they…read moresaid they replace all and removed all , they did not. I have my mechanic friend who was away on vacation that's why I went here cause I need to fix this fast cause I work , he told me they didn't replace anything it's all the same ones he put in ! he said it's a "cob job" stating they used a used wire and even broke one of the clips and replaced it with a zip tie ! 400$ for a shit job and for it to act up again in less than a month is CRAZY. THUMBS DOWN 100%

I often hear people say they wish they had a car mechanic they can trust. Well the guys at United…read moreAuto are the most trustworthy folks you could find! I purchased my car from them, and have been taking my car to them for years, both under the previous ownership of the Longo's, and under their current ownership, and both have always given exceptional customer service. I don't know of any other car places that give you a ride to work while your car is being repaired. If your car needs a repair, but it can wait, they won't rush you to get it done right away. They genuinely care about your safety in your vehicle. They can also get work done for you much cheaper than other mechanics! They are so accommodating. Even though I no longer work in Waterbury, I will still drive the distance to take my car there. Thank-you all! Bobby, Gary, Dave and everyone else -you're the best! :)

I travel 30 minutes one way (60 minutes) just to bring my vehicle into United Auto Sales & Service…read moreon 219 Congress Ave. in Waterbury, Ct. I am so grateful to have found such reliable, professional and honest mechanics. On top of these incredible traits, they perform the utmost highest quality of work on my vehicle. Their prices are the impossible to beat and is the cherry on top. I bought a car from someone who told me he had always used this place for any work he had ever had to have done on the car I bought from him. He told me to ask for Charlie. That there is no place better, period. I took my 2008 Lincoln MKZ to them in the summer of 2020 for the first time and I was blown away with the way they eased my concerns about my car. They called me every step of the way. They took the time to explain what they found was the problem, then took more time to properly explain exactly what that problem means and then called me first to ask me if I was ok with them going forward to do the work. They went above and beyond to alleviate any stress I was feeling which made all the difference in the world. Before I found Charlie and Bob, my other experiences with mechanics were always very stressful with no communication and I know now after using United Auto that I don't have to worry about any of that anymore. I trust them every step of the way 100%. I trust their whole process and believe with all my heart that they truly look out for their customers. That they value and respect everyone of us and that they take great pride in their work. I have found my mechanics that I will use for the rest of my life. I would never take the chance of ever bringing my vehicle to anyone else but United Auto Sales and Service. I have this overall sense of relief now as well. I know when I drop my car off that it will be an honest assessment that is extremely thorough and that when I pick my car up that it has been worked on by the best in the business. I always have a smile on my face when I first get into my car and start to drive home. I am never disappointed, never. I highly recommend this place for any and everybody out there who are looking for mechanics you can trust, who are courteous, extremely knowledgeable, who take great pride in their work and who perform the absolute best quality of work in the business. There is nobody else and as far as I am concerned, just United auto Sales & Service. I have no idea why my profile says I am from San Francisco, California. Lol.

Rob is amazing. He's been my boyfriend's family's mechanic for years and now he is mine. He's…read morehonest and trustworthy. Never over charges me and I can even watch him do everything for my car. I moved an hour away and I still go to him, he's that good.

So no rear lower brake lights. After changing the bulbs and fuses, called two and a half brothers…read more They offered me an appointment for 2 days later. I pushed for next day service. They accommodated me and asked that I be there between 8 and 9 am. I didn't show up until 9:15. They were busy when I arrived. So I said I would come back. Rob not only stopped what he was doing but did the troubleshooting and had brake lights working in about 15 minutes. Rob Nordin, who is the owner, was very friendly. I took out a check book and he insisted that his time and effort were on the house. He only asked that the next time I needed service for the car, that I consider his shop. I will definitely be returning. Thanks Rob.