I went a few months ago and it had different ownership/management and it was awful. I went back…read moretoday because I had nowhere else to go and I was excited to see new ownership/management! The new ownership is nice and a lot faster than the last ones! Got my oil changed in like 20 minutes!

DO NOT GO HERE.... went for an inspection and they didn't even put it into the system. called them…read moreand they asked if I had the inspection report that they didn't even give to me and when I said no and that they didn't give me one the wife said "well then we didn't do an inspection on your car"..... then what the heck did I pay for.? She was rude from the minute she answered the phone and continued to be rude throughout the entire phone call. Don't not go here, they will just steal your money. go somewhere else ASAP.

Professional, quick and efficient! Definitely saving their number in my phone!…read more These guys came and fixed a flat at my place of employment.

Everything about this shop is awesome. They keep you up to date on what is going on. They are…read morekind and polite. I will always go back!

The guys got me in, troubleshoot my Infiniti, ordered the part, came in next day. Problem solved…read moreand competitive rate. Great customer service, shop was busy and I learned why. They earned my repeat business for sure and any referrals.

OK people inspection stickers are not required anymore but this place does a great job with common…read morerepairs and they did a great job repairing two nicks on my windshield. Inspections have not been required in Texas for over a year now but it was amazing the number of people who came in the office while I was there asking for an inspection. The staff were very patient with them as they answered the same question over and over and over. I was very impressed with the kindness and honesty of the staff here.

My mother went to them to get her car serviced and the quote she got was ridiculous they told her…read moreshe needed synthetic oil for her car and she doesn't. Quoting her 200 plus dollars extra on a service that should include the oil change in the already high priced service.

Decided last minute to pull in for an oil change before a trip to Austin. A technician walked out…read morewithin just a minute and offered everyone in the car, me and two of my children, a bottle of water or can soda. He then told me it would be about 15 minutes and how many cars were in front of me. From then until we got into the bay we had multiple technicians come and check on us. Once inside, the two technicians working to get the oil changed were very polite and friendly. We talked about thanksgiving and football. They checked my air filter and offered to change it at a discounted rate. Overall I had a great experience and I will definitely be back for the next change.

I was suspicious about this place because its not nearly as fancy on the outside as their nearby…read morecompetitor. I gave them a try and I'm really glad I did. I've been there a few times now and its very nice to see the same people working there each time (unlike their competition). The crews are friendly, efficient, and professional. They know what they are doing and even know how to explain it to a layman like me. Something else I like about them is they give a military discount for all active duty and veterans, and it's a big one. For those who haven't served, they also have regular coupons. You stay in your car while they do the work. I don't know if its just five minutes, but its a lot faster than other places I've been. Give them a shot. Like me, you might be glad you did!

Wonderful service, I had an oil change and the dip stick broke off due to age but they replaced it…read morefree. The price was very good and service was great! I will definitely be using this shop in the future.

I had a horrible experience here. Not only did they overcharge for the initial service, but they…read morealso charged me to fix their poor work a second time when it failed after only 20 miles. I will never visit here again and I don't think anyone else should either.

I did receive what I needed, but the service from the parts department was quite unsatisfactory.read more

In December of 2024 we bought a new GMC Yukon. We came from out of town to look at the vehicle. The…read moresalesperson knew we were coming for at least 3 days. Upon arrival, the vehicle was very dirty, so there was no way we could tell any damage as we were told last minute that it did have 1800 miles already. The dealer said there is no discount for the milage. The salesperson was new, but wasn't sure about a lot of vehicle features. We were preapproved and have a credit rating of above 820. When we got to finance and wanted to put extra money down on a credit card, they said they couldn't do that. The finance lady then looked at us and said, "Some people charge the card then fight it and we lose money." It seemed really negative and directly meant for us, but she did say we could leave a deposit and they would hold it. We were pretty upset at her accusatory comment, so we left but came back 10 min later, since we did love the vehicle. As we left the check, the same finance person tried to talk the sales manager out of taking our check. We did end up buying the vehicle as it was the only diesel Yukon we could find (and apparently the dealer knew it). We completed the sale via phone call the next day since we were not going to deal with the same finance person again. The vehicle was delivered a few days later. The salesperson told us that all delivery drivers were "certified" in setting up the vehicle electronics. The driver that arrived said he had no idea how to help us set up the profiles. They also did not send a buyer's tag, so the vehicle had to sit in our driveway for 3 days while we waited for them to mail it. The vehicle had not been washed, and we should have refused delivery until it was washed because we did find scratches near the tailgate when it was cleaned. It also was delivered with only 1/2 tank of gas, windshield washer fluid and the DEF were almost empty. Although it's not expensive stuff, it just shows the lack of concern from the dealer. Additionally, the LoJack system was missing a piece of hardware that the dealer forgot to update, so they said we would have to drive the 3 hours (each way) back to them. We did drive 6 hours to return the vehicle, and you would have thought they would have offered an apology, lunch, gas money, or something, but NOPE. Later we could not figure out how to activate an option, called the salesperson and he didn't know so told us he was transferring us to service because they know everything about the vehicles. The service guy told us that he didn't know anything about GMC, he was a Dodge mechanic and had just been moved over because everyone had quit. The guy that delivered the vehicle also told us that this dealership has a very high turnover rate. It seems to me that this dealership doesn't have much money, they don't train their sales staff, and don't care about the customer once the sale is completed. We did send an email to the sales manager but never heard anything back. We love the vehicle; just wish we had bought it somewhere else. GMC vehicles are great, but do yourself a favor and buy somewhere else. Mr. Creighton, I did get your response on my google review, but the email, brianc@hensonfac.com shows to be invalid or unavailable. You should have my contact number on the dealership paperwork. Please contact me.

I had an oil change and they said they washed my windows…read moreand vacuumed my floors (which they did neither) nor did they check my air filters like the invoice said they did.

I came here to get my tires rotated. They rotated my tires for $30 and i drove my car home and…read moredidn't drive it again for 5 days. I drove it to austin and got a warning on my car saying that my front right tire had 28 PSI. I pull over and fill it up, but the air machine was reading it as 32 PSI. I keep driving to see if maybe after 100 miles it'll recalibrate. I call Jiffy lube about this and the man on the phone stated they can't do anything about that and my tire pressure reader could be going bad. He failed to tell me they never reset the gage that reads your tire pressure and i didn't find out until i went to the discount tire down the street to fix it. I drive back over to the jiffy lube and complain and very politely said, "maybe you should let people know that you can't reset it" and the guy i spoke to did not apologize and just kept saying they don't have the scanner to reset it . . . . which is exactly why i said you should tell people that.

They do an excellent job. They make the cars and trucks look like the just drove off the showroom…read morefloor. Just like it's a new one even when it old, the inside is spectacular. Thumbs up from me wish wash.

Great attention to detail and employees are friendly. Free wash with oil change, express lane with…read moreself vacuume, or customize a detail for them to do for you.