Brought Mercedes in for an out of province inspection. They…read morefailed inspection noting a new steering box $2243 and new valve cover gaskets needed $ 472. Brought to Mercedes shop with their quote and both items were not required. They (mercedes) showed me clearly the leak only caused by breather cover gaskets. I will fix gaskets with $75.00 materials (Sealant and NEW HOSES ) and 2 hours labour. If I accepted their quote and proceeded not sure what would have happened.....

The level of quality service at Trail Tire is exceptional. I took their advice and put Cooper…read moretires on my Wrangler - a good choice at a fine price. Today, I took in a cargo trailer tire that had slipped off the rim, due to years of storage. I was in and out in five minutes - with no charge. I'll definitely be returning for my tire needs in St. Albert.

My 73 yr old Aunt took her 2018 Lexus RX 350 to Kal Tire in St Albert yesterday because she had a…read moreslow leak on her rear passenger tire. She was told by Kal Tire St Albert her rear brakes had 1mm of brake pad remaining and should not drive her car until repaired. Trusting what the service manager said she left her vehicle with them and walked home. She called me later and asked me if this was normal for a vehicle with only 64000km on it and I said I will go down and talk to them. I looked at her rear brakes and could clearly see that there was more than 1mm on the rear brake pads. I walked in and said can you bring it in and pull the rear wheels off so I we can see the brake pad thickness and they so they did. I looked at the pads and said there is more like 3 or 4 mm of pad left which would mean she would still have at least 20000km of driving left before needing the brake pads replaced and the car was very safe to continue driving. The service technician measured them and there was 3.5 mm and I said nice way to treat the elderly with your up sell on brakes. They quoted her $520 for the rear service and she was scared to drive thanks to their lie. I picked up my aunt and drove her back to take her car. Upset and embarrassed over all this she will never return to Kal Tire for any service because they are dishonest and ripping off customers who trust them. It's a shame businesses like this are in business and did nothing but scare a sweet senior and waste my time and hers. Shame on you Kal Tire St Albert

I'm a big fan of Kal Tire in general. This is now the 3rd or 4th location that I've dealt with and…read moreit's always the same. Great customer service and great products. What I like best is that once you buy a set of tires from them, they take care of you for life. Tire fills, flat fixes and patches... you name it. They're as quick as they can be without jeopardizing the quality. This is obviously a very busy time for them, with everyone just now realizing that they need their winter tires on. But they were able to get me in within a couple of days, and the service only took an hour once I was there.

Updating my review…read more Still coming to Chase and his team at Gate Avenue Service - I think we've brought 4 vehicles here now over 10 years. First and most importantly, Chase and his team are honest and hard working. They are extremely busy but always make time to diagnose and give second opinions. They have saved me money and given me solid advice multiple times when dealerships were leaving me astray. Most recently Chase and his team helped me to advocate (aka fight) Hyundai to get a replacement on my engine. Chase provided me all the documentation that Hyundai required not once, but twice, and in paper and in e-mail after Hyundai "misplaced" it. Chase did both of these requests same day. Chase has seen me at my worst (in tears) completely overwhelmed with car stress (and I don't speak car) and also completely flustered trying to explain what felt off with my vehicle when I seriously was not describing it well. The team at Gate is always courteous and treat me and all the customers I have ever seen with respect. The only limitation or downside with Gate is that they are really busy - and for good reason! So you may have to wait a bit for an appointment but they will always treat you right! PS They offer a program to store your tires for you! I always buy my tires and extra rims from them and they store them for me in off seasons. PSS they are located right behind Petro Canada on St. Albert Trail

February 25,2026 review:…read more My wife and I have been bringing our cars for repair, summer/ winter tire switch outs/ storage to Gate Avenue Service in St. Albert for 5 plus years. So I am comfortable in providing an honest and reliable review of this business. All of our dealings during that time have been with this company's first point of customer contact, that being Chase, the Manager. Chase has mastered the art of making clients feel welcome as soon as they enter the premises. I can easily say that Chase has provided top notch,first class customer service to us. I know my wife appreciates always being treated in a courteous and friendly manner. The quality of repair work is at a high standard and the prices are reasonable. I highly recommend bringing your vehicles to Gate Avenue Service.

Totally satisfied. I appreciated the included inspection that highlighted suggested services for…read morefuture consideration. Very professional .

I went here for an oil change today and the normal inspection they offer. They did not rotate my…read moretires as said they were wearing ok and did not need to be rotated. Funny thing though they told me I needed an alignment. If my tires are not wearing uneven, I do not think an alignment is necessary. Just trying to make money off of a Senior lady I think. I did not have one done. After I left my car was making a weird roaring sound and when I got home I checked and they did not put the cover back on the air filter properly and it was causing the noise. I have used this location many times over the last 20 odd years and was very disappointed today.

Always helpful and offer great service for my 2 vehicles. Nothing unnecessary is recommended or…read moredone and they vacuum off the mats too!! Kevin and his staff are always friendly and helpful. Thank you.

Just had one of the best phone calls I've ever had with my mechanic. My truck is in perfect…read morecondition after a scare and the bill is below $1000.00 bucks. Most wont understand this unless youre a diesel owner but I really had someone watching over me today. Thanks to big kev's nappa autopro St.Albert and Frank the shop manager. Been going to these guys for over 6 years and have never felt ripped off or beengiven bad advice. Honest guys with professional services.

Hi! We just wanted to say how wonderful the people are that…read morework here, including the owner. They went above and beyond what they needed to, and we are extremely grateful. The service was impressive and the time they took to explain things to us was great! I would highly recommend them for all your automotive needs. Kim & David

I had a flat tire last Saturday and had no-one to help switch out my tire, I was able to put enough…read morepressure in the tire to take a 3 minute drive to the Fountain Tire on St Albert Trail. As soon as I entered the store, I could tell that the shop was extremely busy, I asked if there was any possibility that someone could help switch out my spare tire due to a flat. The lady at the front desk mentioned that they were overbooked due to a member staff leaving that day, as I made a call, the owner Michael asked for myself to show him my car. We went outside and he asked myself to back up the car to Bay3, within 30 minutes the team was able to identify the issue with my flat tire and fixed it. I would recommend Michael and his team to anyone looking for any vehicle fixes, the customer service was outstanding and the help when I was in need definitely did not go unnoticed. Thank you.

Fixed exactly what I needed without charging arm and a leg…read more Also tightened e-brake release cable that had been loose for years without charging and without even asking. Makes me trust this business. Would recommend.

I took my 2017 Mercedes GLS to EC Auto Repair Edmonton on November 2, 2025, and it turned into one…read moreof the worst experiences I've ever had with any mechanic shop. My vehicle stayed in their shop for 4 days, and after the inspection they told me that my driver-side lower control arm was broken and that the thermostat needed replacement. They charged me $3,600, but never provided any proof, photos, or explanation showing that the arm was actually broken. They also refused to give me the parts invoice, never showed the cost of the parts they used, and provided no breakdown at all. They charged me $2,200 just for labor, yet this job normally takes around 3 hours, not multiple days. When I asked for labor rate, time, or details, they didn't provide anything. The whole process felt unprofessional, unclear, and extremely overpriced. The worst part is that after I picked up my car, it had even bigger problems than before. The vehicle started having new issues immediately, and now I have to take it to another certified Mercedes mechanic to fix whatever was done to it. I honestly have no idea what they did to my car, but the quality of work seems extremely poor. I am very disappointed and strongly warn anyone with a high-end vehicle: do not trust this shop with your car. They provided no transparency, no proof, no proper documentation, overcharged for labor, and returned my car in worse condition than it arrived.

Had 4 new tires I had taken off another vehicle and wanted them put on. Stopped at ok tire, they…read moresaid they would put them on but wanted to charge me $250 due to the fact I didn't buy the tires from them. I went down the street to Trail Tire where they installed them right away for $150. I guess OK tire is not interested in selling service just tires.

I've been taking my vehicle here for repairs and servicing for the last few years and this is now…read morethe only garage I use. The integrity and service are absolutely top notch. I've had both minor and major repairs done here. For example, I went for some minor work today and an oil change. They always call before doing any unexpected repairs and offer an estimate of the costs. I've never been surprised by extra charges when it comes time to pay. Today they even washed my car before I picked it up ! How awesome is that? Excellent customer service and I will continue to trust them with my vehicle.

Easy in, just over 3 minutes start to finishu for top Business class wash from entry through…read moredrying. Post wash, like the included vacuum and air service to allow me to finish up the job. My go to Carwash in St Albert since it opened.

This car wash's loading system damaged my driver side front hubcap; and after taking an "incident…read morereport", guess what happened next? I was told that the damage to my hubcap by their equipment was "out of their control", so they refused to pay for a $100 hubcap. Think twice before taking your car there ! If anything happens to your expensive tires, rims or hubcaps, you are likely to be treated the same discourteous way I was treated ! Luckily, there are many other carwash choices in St. Albert . I wonder how many other people have had similar issues with this car wash ?

Rick is one of the most honest people we have ever dealt with in relation to our vehicles. We…read morenever worry when we leave a vehicle with him and we are always happy with the results. Brenda H.

Awesome car repair shop, I had an issue with my power steering pump, I originally got it replaced…read moreat Canadian tire. About a month later I was having issues with my steering again so I took my car to Ricks Auto Service. They found the issue, called me and told me my best option would be to take my car back to Canadian tire because this issue should be covered under warranty, Ricks Auto Service didn't even charge me for the diagnosis of the problem. After this awesome experience I decided to bring my car back for other repairs I needed to have done. 5/5 stars for sure, great service and amazing staff!