I have had SSCFCU since 1988, their service is next to none. Never had to wait more than 15…read moreminutes for any needed assistance.

I have enjoyed having Security Service for years . I have financed vehicles and paid them…read morefaithfully. When my husband recently had a wreck our State Farm insurance paid what they should have (highly recommended) and the gap insurance that we paid for paid out 270$ . That is less than we paid for the gap insurance. We were assured by them that it would be paid, and now we know for a fact that the gap insurance company they use are liars and scammers. At the very least should have paid what we paid them. What a waste.

I really was hoping I wouldn't have to leave a negative review but this establishment needs…read moreattention for sure. Never able to get anyone on the line but they are quick to call and collect. When I need to ask questions on my account, which is current, if the phone is answered I'm told I will get a call back. Just to clarify is that 3 to 5 business days later or is it when it's most convenient for the reps? When I finally do get a hold of someone, it's a different response from each rep. What a shame. There is terrible communication unless they want to take a payment of course. I truly wish I would have never needed this loan but it was a reality for us. I shopped around for options prior and this I thought was my best bet. Sadly, the customer service here is horrible. Side note, Chris or Kris not sure how to spell her name, she definitely needs some customer service courses, her output is terrible.

Wow. Great experience. The team works great together. Lucy was awesome. Valerie did a great job,…read morequick and friendly. Steven really took care of me and made sure everything ran smoothly. Title max helped me out in a jam. Thank you title max!

I went in to make a money order and was immediately welcomed by all the staff. They were so…read morewelcoming and friendly. Excellent customer service given by Leslie who answered all my questions regarding their loan services.

Location on West ave is the worse. I called for details to cash a check. Guy gives me all I guess…read morewrong information. Am 68 yrs old wo transportation. I pay to go there,am told they are having shift change,to wait 10 minutes or so. Well, I waited after she looked at my check n gave me fee to cash it. After my long wait, new girl asked for my phone number. I asked her why do you want my number? She says to access your account. I said I don't have account, why did previous girl not let me know I needed to open an account nor did the guy tell me. Then she says: we can open you an account now. and you can come back at 7am for your check cashing. I could go to my bank for free I thought. why return? I need the cash now,reason I called n waited to then be basically turned away because of lack of information by them? I do not recommend this location nor will I ever deal with them. Good luck to those not knowing any better!

Mr.Boller, Troy was very helpful I've had years of taxes that I did not file due to a security pin…read moreissue and he was able to help me above and beyond ! The other 2 ladies are also very kind and helpful! Love the customer service here!

I had a appointment here recently with Joan. I totally messed up my information but somehow Joan…read morepulled all my train wreck together. I was treated with patience and professionalism. They have easy parking. You can't go wrong here.

Do not, I repeat, do not do business with Broadway Finance. First and foremost they try to nickel…read moreand dime you for every possible dollar they can. I was trying to pay off my loan which was $417. Their daily pym limits are $200 and they charge a $2.25 convenience fee. They wanted to charge me $2.25 3x since I had to break down my payment by 3 pyms because of their limits. Also the manager, Linda is so unprofessional and rude!!!! She is very unpleasant and refuses to work with her customers. She wants to argue with the customer and get in the last word. I don't know how she's been employed with Broadway Finance for 34 years. I tried to give them a 2nd chance and of course, they let me down yet again. Here I am trying to pay off my loan and they made the process so difficult. And to top it off my pay off was good until the 20th but they're not open on Saturdays. They wanted me to call on Monday and pay off my balance which was going to include an additional $25 in interest. You've got to be kidding me. No thanks!!! I'll gladly take my business elsewhere.

Jennifer was amazing! Super friendly, helpful, and made everything so easy. Five stars!read more

I had a great experience with Chase customer service helping me complete forms needing a Notary…read more They are extremely helpful, professional and kind.

Good workers, but bad manager. I come here a lot I'm thinking he's the manager. Seen like he was…read morelazy and didn't want to help me. If you have to come here & need help ask for nick. He is super helpful.

Tiffany is outstanding. Very knowledgeable…read more Very efficient. Fast. Delivers what she promises. Very respectful Excellent customer service.

I came to this establishment to purchase a title bond for my vehicle; everything went smoothly…read morewithout a hitch. What else could you ask for? Would recommend to other people.

Jovita Bernal, Joshua Dominguez. Jovita has no idea what shes doing, sent my documents to the…read morecarrier I chose with blank documents. Carrier canceled my policy on 4/20 because for non signature from both her and I. Becareful people Mr. Dominguez did nothing to return my money which Dominguez says she did her job. I dont think so, luckily i dont give up when the money wasnt even mine it belonged to my 93 yr old mother to help me purchase car insurance for her doctors appts. Jovita wasnt even there, maybe she was but didnt want to face me. ​call your district manager to where the location is, if anything happens like this. Check your paperwork documents before you leave the establishment. Make sure your carrier insurance gets the full documents signed. As for me I got my money back, if you do go visit this establishment. Thank you all we have to read and learn from this reviews. Jovita Bernal Joshua Dominguez be fair just like we trust you. Also even if you have to drive to lytle texas go see Kristy cantu shes the real professional.

I AM satisfied costumer Freeway Insurance on Fair St.The Agent is Jennifer Gutirrez from 2 was. ago…read moreo. FEB th2026 and she took perfessionalism i was not there but an1or more i came out smiling and with coverage. ​