Victoria was great in handling my title loan. Thank you for a great experience!read more

I was having a difficult time and TilteMax was there to help me. Ms.Mary was so very understanding…read moreand willing to do everything she could to help me. Meeting Ms. Mary was such a pleasure and I look forward to working her. I know she is there to help if I need assistance again. Thanks Ms.Mary and TitleMax! Happy Customer

the ladies here are absolutely amazing and very helpful! I was in and out and very pleased with the…read moreoutcome.

The attention to detail and extra effort shown by Betsy and her staff is second to none. They all…read moreknow the ins and outs of what I need; typically they know before I do! This is the most important part to me, they go above and beyond for me and for those I care about. I moved my mother to Florence a few years ago to help her through some elder-care issues. I've been covered by Betsy for over 10 years now, and I was adamant that we move Mama's coverage to her, too. We did, and the level of care Betsy and her staff show is something I very seldom experience in the modern, all-online impersonal era we're in now. Betsy notified me just today that Mama had "paid" something I took care of a few weeks ago. She's going to mail the check back to me. Betsy provides a gentle reminder of what's needed and when as we go through the changes and challenges presented as Mama moves into the next stage of her life. It's huge to know that you have someone looking over your shoulder while you're looking over the shoulder of someone you love. I just can't speak highly enough of Betsy, Taylor, and everyone in that office.

Ms. Barbara, give excellent service.She helped me well with my claim . She's very good with…read morecustomer service.

I called about some insurance questions. I spoke with Barbara at the Dillon site. Oh she was…read morewonderful. She answered all of my questions and concerns. Thank you Barbara for making the process so much easier.

Branch mgr kept me waiting 45 minutes in the lobby which included letting a woman sneak into her…read moreoffice in front of the couple I was waiting behind in the lobby. When it came to my turn she told me I would have to wait for another lady who had just come in the branch because she had an appointment. She then agreed to call me the next day to handle my request over the phone but didn't call. I've banked with then for 15 yrs as BBT.

This branch is just as good as the rest. The staff was as kind and helpful as I have grown to…read moreexpect from Truist. The building is very nice, too. Getting into the parking lot can be tough depending on which way you're coming from.

I have to state first of all that I am not a member here. This branch is what the credit union…read morenetworks calls a "share branch." You can use the services here if you have a deposit or a need that you cannot resolve online or via phone with your home branch. I have been in here several times for banking needs. Some were as simple as a deposit. Others were a little more complex. Each time I go here, I am treated as though I am one of their most valued clients. The service I receive is the same sort of white glove service I would expect to receive at my home branch where I have been a member for decades. The staff will go above and beyond to assist you. This includes conferencing with your home branch, assisting you with faxes, notary services or any other needs you may have. If you are waiting for something to be transferred or verified, staff members come up to you in the lobby area to ask if there is anything they can do or if you are being helped. Everyone here seems extremely professional. In a time when there seems to be a decline in customer service in most places, this credit union seems to be taking it to the next level to take care of their clients. I would recommend them to anyone looking for a bank/credit union. If I did not have such a long history with my current credit union, I would transfer my business here without a second thought.