Zach Johnson has been so helpful in getting me lined up with insurance on my new house in Columbus,…read moreas well as transferring my auto and personal catastrophe insurance. Thanks, Zach!

worked with Tony today for my daughter at OSU. He was calm and super helpful, made this transfer…read moreprocess so much easier and I am thrilled we are paying less now. made my day a great one! Juliann

Carol went above and beyond to help me get exactly what I needed! If I could give this place more…read morethan 5 stars I absolutely would! I have dealt with other insurance companies and this place is by far the BEST! thank you so much

I had a terrible experience dealing with Liberty Mutual insurance, but Deb at April Schaad's office…read morewass wonderful! She stuck with me during anout 3 montgs of living HELL in trying to deal with people who didn't cqre if I walked or sat home worrying about how I was going to do.what I absolutely needed to do! For amyone who is interested, make sure you read this & make sure you never havebto deal with Liberty Mutual! The people who work.for them are rude, to say the least! Thank heaven I ended up Okay & State Farm helped me tremendousl!

April, Tammy and Deb have always been amazing to me. Professional, responsive and honest! April has…read morebeen my agent for a better part of 25 years! She is not only my agent, but a true and loyal friend as well. Tammy and Deb have always stopped what they were doing to help me when I would call or stop in. I appreciate all three of them and would do anything for them. My Dad retired from State Farm's Regional office in Newark a few years ago. It just made sense to work with April and her team! Like a good neighbor... April is there!! THANK YOU TO ALL OF THEM!!

These guys are great and they will help with anything. We have our medical insurance with them but…read morethey do it all auto and all.

Bob Green and Pam and the rest of his staff are fantastic. They have always taken great care of me…read moreand my business and personal insurance. He even works with those that need help with making payments, and their rates are very competitive!

I'm afraid to say that while in the past, this agency was a great, small local agency, that…read moreresponded to quote requests and changes quickly and in a friendly way, it no longer is the same. Unfortunately in the last year their customer service has become spotty at best. I had to call multiple times as they never followed up with me, and didn't care to try to keep my business either, as when the initial carrier they had jacked up their rates, it took them days to get a quote back to me, by then I had already researched myself and found a $500 savings total. Their quote? "Couldn't find anything better".

For the first time in a long time (maybe ever) I feel like I made an informed health insurance…read moredecision. Thanks to Don I feel like I have the coverage that I need and reassurance that if something happens to my heath, I am actually covered. He took the time to listen to me and then explained the options that best fit. He offered me suggestions and I felt guided but not pushed. I couldn't have asked for better service throughout any part of this process. Not to mention... I called Don for help two days before the market place enrollment period ended and during the holidays. He returned my call promptly, scheduled me an appointment, traveled to my home in the evening, and enrolled me in a policy all before my deadline. He was great!

Karen has done our taxes for over 15 years and is amazing. Always done right and professionally…read morethe first time

Recommended by a realtor because their business uses CPA Solutions. Sent multiple emails with no…read morereply. Finally called and spoke to the owner of the business. Owner described himself as the "retired guy" who does not take on new clients. We explained that we were happy to speak to someone else, but had been unable to get a reply. Owner advised that the main office likely wasn't taking new clients either. I imagine that email reply saying the same would have taken less than one minute. Hopefully the clients they have accepted receive better customer service.

The team at Shearer Banks is top notch! My house and car insurance went up quite a bit but they…read morewere able to requote my policies and saved me a couple hundred dollars!