My daughter was upstairs shopping for a dress because homecoming is coming up, I had to walk out…read morefor a few minutes to take a. Call and try to walk back in the lady told me they were closed I said my daughter was inside trying on dresses and they lady said to bad I'd have to go around and locked all the doors .I could see my daughter inside. I decided because of the rudeness , lack of patience and unethical service that we will not be purchasing any of her dressers that next three years of her high school . Service was terrible , you ruined my daughters first dress pic out and first experience of shopping for scgranb

Hadn't been to the mall in a long time and decided to do a little shopping. The mall is extra…read morebusyand Dillard is packed. Theres lots of sales, plenty of staff and great prices. Everything is 50- 60% off.

Awesome! In my opinion this store is way better than the one in Baton Rouge. Very organized. Good…read moreselection. Friendly staff.

From the owner: Kohl's department stores are stocked with everything you need for yourself and your home - apparel…read morefor women, kids and men, plus home products like small electrics, luggage and more. At Kohl's department stores, we offer not only the best merchandise at the best prices, but we're always working to make your shopping experience truly enjoyable. From petites to plus sizes, casual jeans to cocktail dresses, and boots to athletic shoes, Kohl's has the women's and men's clothing and accessories that will keep you comfortable and stylish at any occasion. Stock up on basics for the whole family with kids clothes, or replenish your wardrobe with fresh new tees, dresses and suits. Update your home and turn to Kohl's for beautiful, versatile furniture, home decor and linens. For every family member, for every room of your home, Kohl's in Lake Charles, LA has what you need to keep you and your loved ones outfitted in style.

As I was shopping down the aisles and employee walked past me on the phone, laughing about a fight…read morethat must've happened somewhere. She was just laughing and saying 'yeah they kept on beating her and while she was on the ground, they were just hitting her'. Very, very inappropriate especially if you work for this company. Very disappointed in this employee. She worked in the dress dresses and the bra and panty section. Monday, December 15. She was a black woman wearing a red shirt and black pants. Y'all should do better checks when you hire people. Very inappropriate very unprofessional.

Love the store, but the management is awful. There was a line almost going to the back of the store…read moreand only TWO people were working the cashiers. Give them a break I mean come on. They don't deserve any backlash given to them by rude customers just because the company doesn't want to give their employees work.

I'm in awe when I visit Marshall's. I go in seeking one thing and walk out with a ton of other…read morethings that I didn't go in for and that I could live without. I was searching for a Christmas sweater, and I found one. There were several to select from. The store was clean but several department was ransacked, which is expected this time of year. The checkout line was long, but the flow was steady. Plenty of parking with accessible parking and entrance.

This was my first time shopping at Marshall's. Just never went in there. My fiance received a gift…read morecard from there for Christmas so we decided to go check it out. I was pleasantly surprised when I walked in. The store was really nice clean and organized to my surprise. There a is a huge variety of items from shoes to clothing to purses choose from. There is a lot of name brand items such as Michael Kors, Nike, Polo, Adidas , Pumas and the list can go on and on. I was a little shocked to see Michael Kors Purses for sale. Theyre was even a houseware section which was absolutely beautiful which offered a large variety of items to choose from. They're was Lots of patio sets for the summer, pillows dishes and The list goes on and on. The staff was very friendly and Courteous and always willing to help, assist and make suggestions. There's a hair care section which offered lots of name brand products to choose from for all people. The store was pretty packed with lots and lots of eager shoppers all looking for a bargain. This was a excellent shopping experience for me and I will definitely be back to rack up on some great bargains.

This is a hidden gem! They sell designer clothes, shoes and home good at a discounted rate. The…read morestore is clean and organized. Most of the staff have been working there for years. There's a sale each time that I visit. Join there email list and receive the sales before you go. Accessible parking and entrance.

I am a loyal customer and visit this place every time I come to Lake Charles which is my home. I…read morelive in Delaware now. The selections of so many name brands with the best prices around make you want to shop here every day. The service is amazing and friendly. Shop S & M before going anywhere else and you'll be a winner every time.

Ollie's was worth the stop. I left with some nice items that were lower priced than retail. The…read morestore can be a bit overwhelming. So be prepared to look through things. But not necessarily dig. The shelves are sorted by the same kind of Items. And the merchandise was well displayed on some of the aisles. However, there are some aisles that are a challenge to navigate at times but the bargains are so worth it. There is accessible parking spaces as well as entrance

If you're looking to go on a scavenger hunt this would be a great place to start I was really taken…read moreback of how disorganized and unkept this store was. I've only visited one other Ollie's prior to arriving here and this location wasn't anywhere close to my other experience and I mean that in a bad way. It's literally Impossible to locate anything without searching through the entire store, it's total chaos, there are no aisle identifiers, in my opinion it's more of a bad flea market than a retail store. I was looking for a specific item and after only a few minutes I knew that wasn't going to happen even if I had found members of the staff to assist me so I gave up after walking around aimlessly. I could be wrong but I don't think this was the original business model the founder intended, I understand the majority of the items here are sourced from over-stock suppliers and meant to provide huge discounts but the "good stuff cheap" company statement couldn't be further from the truth at this particular location - I'd definitely avoid buying food stuff here no matter how cheap things are there is no way the inventory is rotated or managed in my opinion nothing is managed here, how this store remains open is a mystery to me this was definitely not a good experience, the photos posted by the business owner had to be taken when the store was originally set up before the grand opening and doesn't remotely represent what I witnessed today...

My association with this mall goes back many many years actually to the mid 70's it opened in 1972…read moreand was renovated in 1998, my first real job was here at a Hallmark owned shop, in those days these indoor malls were the thing and were filled with shoppers from the time the doors opened until they closed. It was rare to find an empty store and if there were any they weren't empty for long. Once I arrived for my shift there was no reason to leave unless I wanted to grab some Long John Silvers which in those days was just a short walk across the parking lot. The arcade was the hangout before work, after work or when visiting with my teenage friends on my days off - many of the people that worked in this mall back in the day were friends and we'd hangout on breaks usually at the Orange Julius counter, they sold the smoothies of the time, quick, delicious and cheap. The big retailers consisted of many that have long ago closed e.g Montgomery Wards, The White House, Piccadilly Cafeteria, record shops, and some very cool clothing stores that went by the wayside with disco music, we never knew how good the times were we were living in. I really didn't know what I'd be stepping into during my recent visit, my have things changed - although the main entrance opens early the stores and shops don't open until 11:00 AM, I got here a little early so I did a walk down memory lane and honestly it was like walking through the doors for the first time, I recognized nothing. There were quite a few people inside when I arrived some just enjoying the air conditioning other doing laps in their new shoes getting their steps in and a few security guards riding around on Segways all trying to emulate Paul Bart: Mall Cop. Well at the end of the day I was able to purchase what I came here for - unfortunately no Orange Julius anywhere in sight...

This Mall is ok to me!!…read more A rather small Mall, with the usual stores. Dicks Sporting Goods had that new feel to me. I did enjoy the air conditioning because Lake Charles gets crazy hot. I drove past it a few times looking for it, it's not very visible from the street. Easy parking, multiple entrances, the food court had plenty of fast food choices. I would come here when visiting again!!

I found an item that was on a clearance rack. It didn't even have the original price on the item. I…read morethought it was there because it belonged. I took it to register to check the price and possibly purchase. The lady at the called for a manager. The manager was so rude. She said it didn't have a clearance tag so why would I think it was clearance. She proceeded to say so what do you want? Never looked at me until then. There is a reason I canceled my JC penny's card and don't go in there very often anymore. Every time I have gone there the item can be marked on sale and they say it's not. Stuff is always out of place. This place just needs to close if they don't care about customers. Rude!!!

Use to be good place to shop. Worker says no coupon on clearance & it's posted on big poster by…read moredoor. Has to be phone text code. Even after the correction , I was still charged 15% off instead of 20% when I used jcp card. No wonder they are closing stores.