I'm making the best effort to write reviews going forward, as I myself often rely on Yelp reviews…read morewhen visiting an establishment. With that said, I wish I can give this store 1/2 of a star on customer service experience alone. But please note, this is the customer service experience from someone who is black, and in my experience today, my race mattered. It's not from an angle of paranoia, but from straight facts of what occurred. My husband and I visited this location TJMaxx store, as we have in the past, and enjoy the selection here. While shopping, my husband found what was a good deal: a 24" checkered Ben Sherman suitcase on clearance for $56. I informed him to check the wheels and open the bag to make sure they're no issues. While opening the bag, the price ticket was attached to the zipper and fell off. Jokingly, I said to my husband, "hope they don't give you any issues when you go to pay." Boy was my foreshadowing correct! Since we were still shopping, he brought he suitcase to the front and asked that they hold it until we were ready to pay. He gave the associate the price tag & informed her that it fell off while trying to open the bag. She said okay. When back to pay, we informed the associate that the suitcase standing behind the cashier was ours. Immediately, the store manager Pam (wish I got her last name) interjected and told the associate "that can't be the right ticket because it's Ben Sherman and that's a more expensive brand." My husband and I told her that was the correct ticket and it fell off when trying to open the suitcase. Unfortunately, Pam looked at us and decided she did not want to hear it. She insisted to us that the bag should be more expensive and our ticket was incorrect. My husband told her we found the bag in the clearance section and it was the last one or else we would have brought another one, but she wanted to go "look" for herself. I asked my husband to go with Pam since I had my kids with us, and also because I decided to keep my blood pressure low for the Lent season. While browsing the clearance luggage section, Pam showed my husband an Anne Klein suitcase with a higher price tag and told him, "Ben Sherman is more expensive than Anne Klein and this bag is $69, so there's no way your bag is $56." My husband started getting angry and told her, "Miss I didn't just pick up a random ticket, it fell off when I tried to open the bag." As a customer, this had already gone too far. But Pam insisted that my husband's tag story was not making sense. Disclaimer: my husband is way more patient than me because I would have left Pam and her bags in the back and left the store, but he really liked this checkered Ben Sherman suitcase and knew he had the correct ticket. Right as they were about to leave the section, Pam saw a red Ben Sherman suitcase on clearance. Aha! She was ready to prove us wrong! The price on the red BS suitcase: $56-same price as the checkered one we had, proving that my husband was never lying all along. Really Pam! Instead of apologizing, Pam said okay and just started walking to the associate's only room. My husband being angry and embarrassed, asked for her name and told her that he wanted an apology. She only replied that her name was Pam, a manager, no apologies-no remorse for putting a customer (a TJX cardholder at that) through the Spanish Inquisition. Instead she sent out a male associate to tell the associates in the front that our price was correct. He did offer a further discount on the bag, but that was not the point. Pam never came out to apologize for her accusations, her denial of our truth, and dare I say it her treatment of customers who look like me, black. Yes I said it because it is true. I am thrilled that in 2017, we are no longer afraid to call out things just for what it is. Like many other people of color, my husband and I are not not race baiters, we are paying customers just like everyone else. However, our shopping experiences are different as a result of internalized racism and implicit biases from people like Pam. TJ MAXX is a great store, but I have experienced similar issues at other locations in the past and need to start calling them out. Perhaps they can work on their diversity trainings a little more because whatever is being taught, or lack thereof, needs to be worked on. As a customer, we should have never had to spend 15 minutes trying to "prove" to Pam that we were not lying about the ticket falling off. She and the store may say otherwise, but there were other customers behind us, yes white people, who saw what occurred, and felt bad for us. So I'd like to call out Pam, TJ MAXX Manager, for her awful behavior and let her know that people like her are why we still have racial issues in 2017. Shame on you Pam! P.S.- I plan to call corporate on Monday morning!

The Hispanic manager at around 2PM on April 16. 2016 was extremely rude to me. All I wanted to do…read morewas to return some items WITH THE RECEIPTS but she treated me like shit. She treated me as if I was a thief. The items that were blatantly on the receipt purchased from TJMaxx with all the original tags attached and in good shape were denied because SHE had never seen them in the store before. I told her that the items were purchased from the TJMaxx store but she did not even look at me to talk and simply ignored me afterwards. I told her to check the security footage to verify the legitimacy , but she continued to say that she's always right and never wrong without doing anything else. She kept a pissy face on for the entire duration of the conversation. She was also extremely rude to the cashier that was doing my returns. The cashier was doing an excellent job and this manager came to literally harass this employee... and I could see the frustration on the face of this employee. It was an extremely uncomfortable situation for both the employee and me. I do not understand how this manager managed to get this position. She's most definitely not qualified to be a manager, let alone a leader of any kind. You can also tell the quality of the employee by the quality of the leadership in the store. Hopefully the TJMaxx corp sees this and take action.

They have a wise variety and selection of different hand soaps, candles, body sprays, etc. I came a…read moreweek before Father's Day so they had a lot of men's scents right by the entrance. They have their normal handwashing station too. I did notice they did not have a sales/clearance section, especially for out of season products. The employees are definitely there to help and greet you as soon as you walk in.

I was meeting up with some girlfriends for lunch. Since, I was early wanted to do some shopping…read more There were not a lot of customers here only one lady checking out products. Bath & Body Works had lots of sales like 5 for $27. Lots of gift ideas for Easter and for Mother's Day. Smell the fragrance as you walk into the store. I tried one of the soaps and there was a sink to rinse off the soap. Look for bottles "Try Me". The bottle that I was looking for was way above my head, so look above and below. Had to leave early because it was close to noon. There were three staff. One at the register, the other putting away stock and other walking around. Lack of customer service here. Usually, greet customer and say if you need assistance just ask.

What a cool 99 cents and more store in queens that has so much stuff in every aisle and shelves…read moreand if you leave without buying anything, well then it will be a miracle. Plenty of useful stuff for a buck and up with the stationary stuff and stuff for the kitchen and bathroom my favorite. Good amount of snacks cheap toys , personal hygiene items and much more as I would recommend you visiting every aisle and see everything that's available and useful . Got a bunch of stuff I can use and for ,60 bucks I got plenty .4 Stars on my yelp meter

I absolutely love this store!! If you're for supporting local businesses this one is a gem! I've…read morebeen coming since boycotting the bigger stores/brands and online shopping. Anything from shoe horns, fly traps, window screens and even NYC souvenirs! All for fair values. Always friendly and helpful employees.

I didn't even realize that this Five Below location existed until I ate somewhere nearby. I had to…read morestop in and check it out. One thing I've noticed about all the Five Below stores is that the selections can vary depending on the neighborhood. What really caught my attention were the dill and pickle flavored candies. I don't think I've seen those at other locations before, so it made me wonder if that's something customers in this area really like. I also noticed how they had quite a few items priced above $5. It's interesting how the name suggest everything is $5 or less though.

I like five below cause I always seem to buy things I don't necessarily need but still buy it cause…read moreit's cheap .This maspeth location has the usual typical Five Below stuff and that's good enough while I roam around grabbing this and that which includes another portable phone charger which can fit in my side pants pocket .I can't go over board buying stuff I probably won't use right away but I do give stuff to friends and family which ain't bad I guess .Overall a good neighborhood Five Below in maspeth and The pocket size hand sanitizers are very useful .4 stars on my yelp meter and wait the keychain flashlight will come in very handy .

Awlful 99 cents store. I was blowing up a 54 inches Elmo balloon for my daughter's birthday and the…read morelady overfilled my balloon and ended up popping it. Not only was there no apology... but she kept saying that she normally doesn't blow up outside balloons cause they are such poor quality and "it's not even worth her business cause she didn't realize how big it was and how she was undercharging me". Never coming here again. I was in such a rush for my daughter's party that I just left

This store caught me eye as I was heading down Horace…read more Reminds me of a store in a shuk type market Lots of wares out on display What caught my eye was this big and I mean big tote bag I was excited beyond belief! It weighs almost nothing and has rollers You can fit a years worth of clothing plus a small child's bike in such a bag! Perfect timing as I am heading across the world with clothing and toy trucks shoes etc for my tikes I live this store it has almost anything housewares related Table clothes yes they have round Soaps Cleaning supplies Other odds n ends Great prices And I mean great my bag was 17 holds way more then some big A suitcase Gentleman that runs the store very nice & friendly I will be back

Very helpful staff go above and beyond to help u get what you need. If I could have rate this place…read morea 7 star I would. Affordable price and wide variety of different style to choose from

Needed scrubs for my new job. The lady who worked there was…read morevery helpful (picking out the specific color I need and showing me different companies that made that color). I bought 1 top and 1 bottom for a little less than $30

Friendly, organized and well stocked. You can find a variety of things here from make up to toys to…read morecleaning supplies. I also love their cups!!! Their wine glasses and fancy glasses have me coming back.

This store is the most well stocked and organized 99 cent store. The staff is extremely helpful as…read morewell.