Stopped in around 4:15pm on a Saturday (45 minutes before closing time) for a watch repair. There…read morewas one customer ahead of us and we waited patiently for about 5 minutes until the sales associate was done helping the customers ahead of us. While we waited, we looked around at the selection offered here. Smaller jewelry store, but many different pieces to offer. Quality seems great as well. Sales associate by the name of Craig helped us. He was friendly and knowledgeable. He took a look at the watch and said it would take about 15 minutes for it to be repaired and gave me the cost right away. I thought cost was reasonable and customer service was great. Wonderful first experience. Whenever I'm in the market for a new piece of jewelry or another repair, Van Drake Jewelers is where I'll be going.

I had some jewelry in need of repair. The gentleman that helped me gave me all the information I…read moreneeded to make a good decision and the repair was done beautifully and quickly. Highly recommend.

I had the pleasure of meeting Mandy when I brought my watch in for service. When I tell you AMAZING…read moreservice. Her smile and warm welcoming greeting were TOP TIER!! If you're in the Woodbury area and looking for beautiful diamonds or unique jewelry. Check Johnson Jewelry out; ask for Mandy. In fact, you'll know it's her by that beautiful smile. Thanks, Mandy, for taking care of me.

Had two rings resized. Fit is perfect and I can't even see where they cut and filled to make them…read morelarger.

We have always trusted Todd with our jewelry business. We have also referred many friends and…read morefamily to them as well. All had a positive experience and ended up purchasing their engagement rings from Gold'n Treasures. Even with Todd gone, we will continue to who do our business there. Because all the staff have become like family to us.

This review contains two stories: One of them is about jewelry, and the other is about *my*…read morejewelry. Shall we start with my jewelry? Yes, let's do that. My engagement ring has been perched on my hand ~24/7 for the last ~3 years, and OH MY GOD I LOVE IT. I just bloody well love it. This ring is the best insurance my partner ever bought -- even when I am ready to run (not walk!) back to singledom, I think, "But I can't get divorced; I have this absolutely perfect ring pair." (I mean, I'm sure people still wear their wedding+engagement rings after getting unmarried, but it seems like maybe that would be weird?) Todd has a whole process for helping people find an engagement ring, and it's... very chill. Very, very chill. This is not -- not upon NOT -- the kind of thing where you walk into a mall & some person with a Muppet-level fake smile says a bunch of clichéd BS while trying to upsell you some overpriced piece that they swear you can afford on their secretly 30% APR credit card. Nope. Gold'n Treasures is run on *relationships.* This is the most delightful & delightfully human jewelry-buying experience you will ever have. This is like... you walk in. Todd, who clearly loves people (but in a laid-back way that's still comfortable for introverts -- will vouch!), says hello, offers you your choice of beverage, and welcomes you to his back room studio, where he has not one, but several, towers of trays of example rings. And whooo-boy, he's got EVERYTHING. You want classic? Got it. Modern? Got it. Looks like an antique? Yup. Looks like a Calder sculpture? Uh-huh. Simple? Absolutely. Batshit crazy giant grandma rings that take up half your finger? In spades! You weren't looking for diamonds? He's got a whole array of Sharpies for you to recolor the example rings to your liking. And Todd is *not* in a hurry. "Play!" he says. "Have fun!" he encourages. Oh, you brought your toddler with you? She gets a beverage & is also welcome to play with the example rings. This place is magic. I spent a semi-forever going through example rings, & had selected about a dozen candidates... and Todd sent me home with homework! He gave me a URL & said, look through these, let me know what jumps out at you. I clicked & clicked & clicked, & emailed Todd with at least a half-dozen additional candidates. He said he'd order those models, and we set another appointment time. But here's the best & most amazing part: This whole time, I was more-or-less looking for a ring that I liked well enough that my partner also liked. We have *radically* different tastes, and I have a long history of pathological people-pleasing; I guess, on some unconscious level, I felt like the tastes & opinions of the person purchasing the ring were more important than the tastes & opinions of the person who was actually going to wear the ring. I liked something about each of the rings I'd identified for Todd, and also they were all compromise designs. Somehow -- and reader, truly I have no idea how, other than perhaps by being a second- or third-generation jeweler -- Todd sorted through a pile of gold, diamonds, & red herrings to find EXACTLY the right-for-me ring. We're sitting in that bright, sunny showroom, drinking coffee & champagne (respectively), and what we think we're doing is coming to see 18-someodd model rings & color them all in and deliberate all day. Todd says casually, "Oh hey, we just got some new rings in -- I want to show you something." And he comes back with The Ring. It's so absolutely perfect that I don't even bother to contain my enthusiasm. Todd hands me the Sharpies. I doctor up the model. Having now seen this thing, I am done with compromising. And just like that, Todd gets on his computer & finds the right kind of stone in the right color in the right size for my setting, and somehow manages to bring it all in under the $number my partner had quoted for a budget. (And then we bought some wedding bands.) This, finally, is Story #2. There are two ways to run a jewelry business: one is where you take every customer for as much as you can get (because you've got high overhead & you know like 1/3 of them are going to default on those credit cards), and the other is the relationship model -- where you get to know people, and where they keep coming back to you (and bringing their friends & family) because you're just that awesome. Case in point: My family's been buying jewelry from Todd for 35 years, & I didn't live anywhere near the Twin Cities when all of this was happening. There's still nowhere else I would have gone to look for a ring, & nowhere else I would have found *this* ring. And yes, I'll be back. :)

In anticipation of my upcoming wedding, my mother surprised me with a pendant that my bio dad got…read morefor her when they were dating. We went to Gerster's to find a chain that worked with the pendant that I could wear with my wedding dress. The lady we worked with was fantastic and actually pulled the one we ended up buying first - she had us try a couple to make sure we had the preferred length and thickness. The price was fair and she cleaned the pendant (and our other jewelry we had on) for free as well as set the pendant on the chain and put it in a complimentary box for us. My mom even had the jeweler check her bracelet as well which they did complimentary! My family has gone here for years and I have memories of my first boyfriend getting me a necklace here. Small town business, high quality pieces and phenomenal staff

I've brought multiple items to Gerster Jewelers for repair and I've experienced nothing but…read moreexceptional service. I appreciate the time and care that they take on my items each time I bring them in and never feel like they are overpricing for their services. I'm happy that I found a small business locally to support and have encouraged many of my neighbors and friends to visit here for their jewelry or repair needs.

We recently went in and purchased a wedding band for my wife. during the purchase, Hilary, who was…read morehelping us, informed us that the purchase price appeared to be incorrect on the tag. it was more expensive then marked. my wife loved the ring so we purchased it anyway. the next day, Hilary contacted us and told us that the marked price was indeed correc, and that she had refunded the $540 dollars we overpaid. Hilary was patient, kind, and we didn't feel pressured at all during our interaction. In addition, it would've been easy for Hilary not to refund or go the extra mile to check on the ring price after we bought it. what a great employee and a more wonderful person.

So the customer service here was abysmal. I wanted to do some comparison shopping for our concept…read moreto make sure we were getting the best deal on our custom ring. I support Dean and Umit's message of sustainability and inclusivity and thought this would be a way different experience. Essentially, we're using the stones from my fiance's grandmother's ring. I wanted to create something that was more me. We waited around 10 minutes for someone to even acknowledge us, though to be fair, both salespeople in the store were with other customers. I got the impression, though, from the way we were treated that we didn't belong there. When Tanya did swing around to ask what we were looking for, my gosh, all she kept saying was "no" several times in a row when we were trying to explain the design, if they'd credit us for trading in the white gold, and flat out told me the design would turn out bulky and wouldn't work. I'm happy to say I got a beautiful ring in the end, just what I wanted, from Landmark Jewelers in St. Paul! See my review there for a pic of the gorgeous ring!

My husband and I requested a custom ring based on an existing design for his wedding band. I…read moreconfirmed with three separate people on the support team that the customizations we asked for were possible, and that they received them on their end. When we finally received the ring, NONE of the customizations were done, and they just sent us the ring as it was originally presented on the website. Then they would not offer a refund, despite the fact that it was too late to get it fixed before the wedding. We thankfully had a stand-in ring but I'm extremely disappointed because I made sure at every step that the customizations were received by the team and doable.

Incredibly disappointing. I got a ring for my husband, a wedding band, about 2 years ago. The ring…read morefell apart and was remade within 1 year. I thought it was a fluke, it fell apart again within 1 year of the remake. The company will not offer a refund and only a 50% discount on a future order. Some notes about the ring, it was one with wood inside as such my husband (who does not do any sort of manual labor work) took it off any time he did anything in water (kayak, swim, shower, dishes, etc) it was carefully handled and lightly worn and still the band separated into two pieces. I don't think it's unfair if a company cannot deliver on quality that a refund could be permitted but apparently the jewelry they make is essentially high priced costume jewelry. I wouldn't recommend this jewelry to anyone looking for a lasting piece. How terrible that I now have to spend money to get another ring (clearly from someplace else) because this one couldn't hold up in the slightest. Use caution If buying here.

My Fiance bought me an Engagement Ring from a different Jewelry store & the band is full of…read moreDiamonds but the center stone was a CZ which I knew that when it was purchased. Knowing that we were gonna have to set a 1.00 CT Diamond for it. We went to the Jewelry Exchange in Eagan, MN on March 25 2021 for my Birthday & Joseph the store manager was unbelievably knowledgeable, honest & made sure this was the Diamond I wanted even after it was set in my ring! I recommend this place to everyone & Joseph being your salesman. I've already referred a friend to Joseph at the Jewelry Exchange Eagan, MN! Shannon M. Goettsche

My friend wanted to look at engagement rings and the selection here was pretty small. There were…read morenot many rings on display to look at. The staff was friendly but passive, and were not very helpful in making recommendations and guiding my friend in this process. If you know exactly what you want this would be a great spot to get a custom ring made.

We were looking for very simple quality wedding bands with our wedding date engraved. It seemed…read moredifficult to find anyone local that we liked until we went to Paul's. He showed us exactly what we wanted. He didn't try to upsell us, but did tell us everything we needed to know about different sizes and materials. He made sure the thickness of my band was enough so that I could add a bezel and stone at a later time. He is knowledgeable, experienced, personable, and his prices are very reasonable. He made what could have been a stressful situation into an easy and happy experience. I couldn't be happier.

Paul helped us out with my gem less ring and hand hammered it for less then we would have paid…read moreretail. Amazing!

Amazing experience and only 1/10 of the price quote I received at Wedding Day Jewelers - everyone…read moreshould shop here! The large ruby on my ring became loose and they fixed it for me for just $10 (including taxes). The competitor, Wedding Day, quoted me $100 for the same repair. And... they promised completion in 7 days, but called to say it was ready in just 3 days. The competitor said it would take 10 days. Service from the sales lady was so friendly and easy to work with. The ambiance was their only downfall the 80s/90s vintage oak cases did not look so luxurious. But when prices are 90% lower than their competitors, I would shop elsewhere to figure out my favorite styles, then come here to price check before buying.

Absolutely love this family owned and run company. Travis really knows his stuff, and his…read moreturnaround on orders and getting stones in is lightning fast. I've sent a couple of my clients to him to get rings cut off (don't ask lol). The store has a great selection of wedding rings, watches and cocktail jewelry but they also do customs.