Amazing family run business in Wayzata. Awesome service and friendly knowledgeable staff. The star…read moreemployee is the family dog named Poppy, very cute and loves everyone. Beautiful interior with so many one of a kind pieces to look at. I had a watch that I thought just needed a new battery so I went to a large department store previously for a new battery. Their specialist said it was not the battery the watch needed to be overhauled and would cost $1000 which didn't make sense since that was the original cost of the watch. They said if not it is just an expensive paper weight. A friend recommended John at Wayzata jewelers. With his experience and expertise he diagnosed the problem and cleaned a mechanism inside and replaced the battery. It worked!!!! I cannot recommend John and Wayzata Jewelers enough. Don't waste your time at a generic chain store. Support a local family run business. You will not be disappointed.

I've been looking for a jeweler for a long time to replace my last jeweler. I was so impressed and…read moretruly amazed at how Jon helped me through the process of picking out gem stones for my rings. Jon also explained how his 3D process worked and how he made my wedding bands from scratch. We worked well together. He listened attentively and appreciated my insights for my vision of my wedding ring. I am truly thrilled with my rings! I waited 20 years to find the perfect jeweler for my rings. Jon didn't disappoint me. He surpassed my all of my expectations! Thank you so much ! Teresa

Monique is a terrific jeweler and person! She is very honest, and knowledgeable. They have a great…read moreselection of diamonds, jewelry, etc. Her pricing is very fair! We traded a necklace in, and purchased a beautiful ring with our sons' birthstones...

Great place for unique and custom jewelry. Monique updated…read moremy rings to like new! I would recommend her for unique jewelry.

I finally found a place that changes watch batteries! Hooray! It's around $10 for a basic…read moretimepiece. They also sell watches, jewelry, clocks, and coins. I took my Grandpa's small coin collection that he had given to me while he was alive. The gentleman that greeted me was extremely knowledgeable and helpful! Explaining which were valuable and what to hold onto and look for. He gave me some great advice! They definitely know what they're talking about! He was extremely efficient in changing my three time pieces' batteries and explaining what other services they offer for watches. I will definitely be coming back to this cute little shop in a non-descript strip mall in Wayzata. Great service from knowledgeable and helpful people!

Ryan is outstanding. I left a message and received a call…read moreback in within two business hours. I shared my interest in products and he texted me pics of the items. Their service and knowledge is the best in the industry. I bought two items when I was planning on one. Thank you for a pleasant experience.

Very good service I got it serviced it & it was one min off but I'll be going back to get it fixed…read morebut over all amazing service quality they replied right away got me estimated right away as well beautiful watch

Owner insisted that the problem with my watch was the battery. It was not and when I asked for a…read morerefund, was denied. I have used this location before and was satisfied with the service but this time, I was not and will not go back here.

Great job. Very professional. Very friendly people. Highly recommend!…read moreI have used them on more than one occasion and they never dissapoint.

I waked in was greeted by August originally he was able to Check me out he even called me when my…read morewatch was finished great customer service, to my unfortunate surprise fasely the other employe was there to attend me when I got there for the second time I wasn't greeted but look of being annoying not only that but before I could say anything he immediately raised his tone & said "The slip where's the purchase slip" super super aggressively & rushing through the steps to rest the calibration he didn't even explain it right after I thanked him for his service he looked away got back on his cellphone would have been 10 out of 10 service but unfortunately I wasn't too happy about how i was treated at fixology will be coming back because the repair was outstanding

Timeless Jewelry and Clocks is a full service clock repair and jewelry shop. They do custom jewelry…read morework and have a good selection of consignment items. I've had them do jewelry repair, change watch batteries, and purchased a clock as a Christmas gift. The staff was very knowledgeable and friendly every time I visited. Highly recommended.

I needed a simple repair on my watch (replace pin). I walked in and they were able to repair it…read moreimmediately and very reasonably. The store also sells consignment estate jewelry and some new jewelry. They don't have a large inventory but work with customers to order what they are looking for.

Robert is an exceptional person who treats his customers like family. We have been working with…read moreRobert for well over 15 years and EVERY experience has been great. We have loved the finished products, from wedding rings, crosses, tennis bracelets, pearls, and earrings. We have ALWAYS been pleased with his work, both on the custom pieces he has made for us, and those we bought "off the floor". We will not go anywhere but here when buying jewelry.

I met with Robert when I was looking at selecting an engagement ring. After my first meeting I was…read moresold on working with Dolce Vita. The experience was night and day compared to the other places I visited (Kay, Wedding Day, Tiffany's, etc). I could tell immediately that Robert was a craftsman, somebody who was passionate about what he makes. Whereas, at the others, I felt like I was being heavily sold to. Robert helped me create a perfect engagement ring, that was within my budget. With his expert assistance I was able to optimize the cost on the elements of the ring that I knew my fiancé would love. The experience was great, the ring was a great custom product and now my fiancé tells anyone who asks, the story of how it was made for her designed by me (with the careful guidance of Robert). When I came back for the wedding band, the experience was just as fantastic. My wife is a chef and in order to wear the band in the kitchen it had to meet specific criteria. Robert helped us find a beautiful ring while keeping it practical. When I need custom (or any) jewelry in the future I will be giving Robert a call.

I was on the search for a specific jewelry piece, girls I'd bracelet , that could be engraved for…read moremy daughter's graduation into middle school. Time slipped through my fingers and the week of I realized I hadn't ordered it! Panic set in! I call 30+ jewelers & finally when I called here they had it! The piece I was looking for has significant personal meaning & I really wanted to gift it. This WONDERFUL place gave me a 24 hour turn around, calling to confirm it was ready too. So thankful that I had this experience. It's beautiful engraving work, reasonably priced, quickly and well done too! We will be regulars here now.

I've been dealing with this jeweler since he was on Broadway in North Minneapolis. Went in today to…read morehave a watch checked, and it turned out to be the battery. I also had the watch band replaced, He charged me $100 for the service, which is way too much. Don't go to this store--I suspect he charges different prices for white customers and black customers. I will never go back to him ever, and you should not go there also I feel he totally took my money

I was fortunate to find jewelry Works to take care of a minor repair on a necklace. They were very…read morepolite and professional, and the workday was pretty much perfect, I couldn't tell where the damage was. They said it could take up to a week, but called me within a couple days to say that it was ready. I did spend some time looking around, and although I'm not very knowledgeable about jewelry, I would probably go to this place if I happened to be looking very nice piece of jewelry.

Unfortunately, my experience here has been terrible. The staff are arrogant and rude. When I picked…read moreup my ring, there was a random diamond floating around in the baggie, which I believe was my diamond that they were supposed to have put back into my ring. They bumbled around and said it happens all the time...just diamonds getting left in bags and such. I would not recommend this place to anyone.

Came in for a resize on my watch, took care of me with no pressure . They did a flawless job !…read moreAmazing customer service from My Guy Gene & Emily ! Appreciate the Graham Fam !

I am so happy with my redesigned wedding and anniversary ring. Katie is so sweet and was a great…read morehelp designing my ring. If you're looking to design a jewelry piece Katie is the gal for you. She took time and listened to me and we came up with a beautiful one of a kind ring. Thank You Katie!!