After a recent oil change here my car leaked oil all over my brand new driveway. I checked and the…read moreoil drain plug was so loose it was nearly falling out. You had ONE JOB!

After many years of going elsewhere to get out vehicles oil changed we decided to try out…read morePerformance Plus. I was greeted well and the gentlemen there made sure I understood what I was paying for and why. I knew that we were going to need a transmission flush as well as an oil change and got that taken care of as well when they mentioned it. I had never been asked to bring it back a few days later to make sure it was good after the flush. So that was a good indication that they care about their work and the customers. In and out within 15 minutes with a full top off to our windshield wiper fluid along with the options to choose the quality of the products they have. Overall it was a good experience and I do recommend going there for your Oil Change.

Honest, Reliable, and Went Above and Beyond…read more I can't recommend Hank's Auto enough. Kurt and his team are the real deal--honest, skilled, and care about getting it right. The situation: I was traveling from Michigan to New York when my old Camry started having major electrical issues driving through snow. Not ideal. What they did: Kurt ran a full diagnostic and replaced the crankshaft sensor, but when the problem persisted, he brought the car back in the following week and fixed it at no additional charge. No upselling--just honest work until the job was done right. Why I trust them: Kurt has over 20 years of experience, and it shows. He made sure the car was running smoothly and safely before I left. This car was my only way home, so I'm incredibly grateful for his integrity and expertise. Bottom line: If you're looking for a trustworthy shop in West Michigan, Hank's Auto is it. I won't go anywhere else. Thank you Kurt and everyone at Hank's Auto of Holland!

This is now my go to for everything! Very honest which is huge for me as an elderly widow I need a…read moremechanic that is honest and won't take advantage of my lack of knowledge. I had a check engine light come on and I took it into a different place, they replaced exhaust system. Picked it up on the way home light was back on, so I took it back to them. They put on catalytic convertor. I picked it up, and the light came back on next day. All these things were expensive! They finally told me that they didn't know what it was and I would just have to live with it. I took it to the dealer for a different issue. They had it for a month and cost me big bucks! I took it into Hanks for oil charge and he saw the problem and fixed it for $200, the light NEVER came back on again. Yay! Highly recommend!

Currently driving my Honda fit cross country and unfortunately had a run-in with a deer on the…read morehighway outside of Grand Rapids. Dave took it in and checked everything out, reattached the splashguard that was hanging off super quick - REALLY REALLY appreciated the speedy help and peace of mind!!!! Super grateful!!!

I drove my 2009 Smart car 40 miles of expressway (70mph) to their shop for problems with the…read moreshifter/transmission. After three "expert" techs and 90 days I got back a car that wouldn't start, locked in gear so it couldn't be rolled around, dead battery and a front tire with a hole so big I can put my fist in it (see picture). WTH happened? They said they could never start it so apparently worked on it in the driveway but despite never getting the car running their "estimate/diagnosis" was it probably needs a transmission module but they didn't have the software to reset or determine if it was bad... THE CHARGES: $600+. I left a car that ran and got back a car that didn't plus had a tire which looked like it was shot with a cannon and a dead battery. I can't recommend them for ANY auto repairs on any thing. Disappointed and $600 poorer.

I drive a Chevy Spark (small car) and a deer decided it was going to take its life into its own…read morehoof and crossed the road in front of me. Having hit the front right side of my car, taking out the headlight and crumpling the ready of that area, making it impossible to drive, I had it sent to Courtade and was not disappointed. My car looks as good as new, the new owners, Sam and his wife were so kind and helpful. If I need work done again I would definitely go to them again.

We have brought our older cars here for years. they do an amazing job at keeping our cars running,…read moredoing the work quickly, and for a very reasonable price. We have always been completely satisfied. Highly recommend.

I went to the Muffler Man in Jenison to have my muffler switched out on my new truck. They were…read morevery accommodating, helpful, and professional. They completed the work in an hour at a very fair price. Will definitely return.

Had to get rid of my 2014 Honda CRV today due to a incompetent mobile mechanic who somehow managed…read moreto bend the motor mount, strip multiple spots/bolts/studs on the body, and other damages that made it not worth to fix. I had him come out to change out a serpentine belt and he ended up totaling my car due to the damages he did. He was not able to change it out and wrecked my car. Was at my house for 2 hours for a belt. This happened on friday and I had to have it towed to Serra Honda in Grandville, they were able to see the fresh damage he did and found bolts that were just laying there inside the hood where he was doing the work. I do not recommend J & J mobile mechanic to anyone and want to warn others of him. He's ghosting me now and won't answer anything I send and won't answer my calls.

Scammers, they refuse to answer my friends call about her vehicle and did work that she didn't even…read moreask for, all she wanted was the door fixed. She's been paying insurance on it they claimed the wound do all the title transfers , I believe they have stole her vehicle at this point since she is paying insurance on a car she doesn't have. It's been since March 2 a door fix doesn't take almost 3 months to fix neither does a suspension.

I have been coming here for over a year and am highly satisfied with the service. The workers are…read moreall very kind and definitely are willing to go above and beyond to make sure you are happy with their work. If I ever feel something off with my car, they always find time to squeeze me in and give me a prompt diagnostic report then do not hesitate to plan a date to fix it. At Veenstra's, they will drop you off and pick you up at any place desired while they work on your car. There is also a nice lobby where there are various coffees and comfy seats. I highly recommend Veenstra's because they are kind, prompt, and willing to work with you! Awesome business!!

My car suffered a complete front end failure this morning. I had it towed it to Veenstra's at 10…read moreand they had it fixed by 3 o'clock. Unbelievable. Same day. They even plugged it in to charge it while it was waiting for me. Wow. Just wow.

I went in for a misfire, they told me I'd need a new engine due to no compression. They claimed…read morethey swapped out a faulty coil just to do tests then told me my truck won't start with the old coil. I got it towed back home and found they didn't put any of the parts back into place and I now have missing wires and some of them are broken. I just replaced them before bringing them in. I would not bring your vehicle here.

I needed brakes on a 2019 F150 with 92,000 miles. With the age I asked to have the original…read morebattery replaced. I also was due for an oil change. I was greeted by Sarah who is one of the best Service Advisors I have encountered. She is knowledgeable and does it all being personable with a bright smile. The truck was dropped off in the morning and picked up later that day. Their work is competitively priced and the brakes were completed flawlessly with no pulsing, vibration or pulling. I'll be back and highly recommend Jamestown Automotive for vehicle service.