My husband and I arrived in Roanoke to find a filthy apartment, so we had RVCT do a move-in…read morecleaning for us. Bless her heart, it took Nadia 8.5 hours to clean the place, and she worked the entire time. The cleaning was affordable, and the cleaner was as nice as can be. We will hire again.

RVCT did a fantastic job cleaning my heavily stained carpets, a sectional couch and two shorter…read moreflights of stairs. They do it all. They are amazing. Very professional, courteous and responsible. This is my second time calling on them and it definitely will not be the last. I strongly recommend the results achieved by this outstanding company. You will not be disappointed if you hire them.

Unfortunately, I am not able to give a review because my house was never cleaned by this company…read more I scheduled what is called a move out cleaning over a week ago for our 1890 square foot home, which was completely empty, and according to my realtor, in excellent shape -it just needed a deep clean by professionals. The first day, the woman scheduled to clean named Mimi showed up late, apologized and stated she had an emergency clean until 2 a.m. the night before and was tired. I felt for her because she looked tired, but seemed ready to get to work at 8:30 a m. At 11:00 a.m. I was told by the company that she was about an hour from being done. I thought that seemed odd since I was told it would take anywhere from 5 to 8 hours to do a move out whole home clean when I booked. But, I am not a cleaner so I didn't think too much about it. I went and met Mimi right at the one hour mark at 1230 p.m. and she had flipped the script. She was rude, stated she was scheduled for a 3 to 4 hour clean and her time was up. She left without even giving me the opportunity to inspect. She did that because she had not cleaned ANYTHING. She even left sticky cleaning product in my oven and didn't wipe it out. There was not one surface in the entire home that had been cleaned. The realtor (who has been on and out of the home multiple times this week)even inspected and stated the home had not been cleaned. I sent the representative of the company multiple photos and videos showing what had not been done, and how the oven was left. I only asked that they clean what they stated they would clean, of which they had given me a three-page checklist of items that would be cleaned. The representative, Jamie, asked that I let them make it right by them sending another cleaner the next day. Since I had taken off part of the day, it was very hard for me to rearrange my work schedule the next day, but I was assured that a reliable cleaning person would be there at 8:00 a.m. sharp the next day. The next day came and at 8:30 I let Jamie know that the person, Tiffany, had not shown up. I was in a panic at this point because professional photos of my home were scheduled at 1 p.m., and couldn't be rescheduled for another week, which would delay my house going on the market. Jamie assured me that they would get somebody there and this third person would be there by 10:30 a.m. that day. My boss was gracious enough to let me off of work for a couple of more hours. Jamie even called me when the next cleaning lady was supposedly 17 minutes out. Seventeen minutes came and went then 30. , then 50. No cleaning lady. At this point it is 11:40 a.m. , and I have to report to work. So I called Jaiimie back and told her we were done. Three strikes and no one had shown up. I don't know what happened, but this company was not reliable. The worst part is that my credit card has a pending charge for $450, which I would not mind paying despite the 2-day inconvenience convenience if someone would have showed up to clean my house according to their checklist. My house is in worse shape than it originallywas because of the oven product that was sprayed in an oven that had no type of buildup in it, and left to dry without being wiped out. So one cleaning lady who didn't clean and was so so rude and two no shows. I cannot recommend this company due to the fact I didn't get the house cleaned at all the first time, and 2 days with 2 no shows later. And I am worried about whatever cleaning product is gunked up inside of my oven. To be fair and honest, I do have to say that the lady at the company that I spoke with to coordinate all this, Jamie, was very professional and courteous to me on the phone at all times. I don't blame her, but people have to actually show up and do the work stated they would do. However, after one hostile lady who cleaned worse than a 5-year old and was rude, and with 2 no shows, I cannot risk giving this company another chance. I am scrambling to find someone to do a move out cleaning in the next two days so my house can go on the market. Be very fearful of this company.

Excellent customer service. They cleaned my place top to bottom leaving no issues whatsoever. They…read moreare very professional, affordable, and dedicated in making sure the service provided is completed to your satisfaction. Highly recommend using them

Moving on Forward was phenomenal. We contacted them with a (late) two days notice of services…read moreneeded. The crew showed up on time and equipped with the necessary equipment they needed to move our second floor apartment. The crew themselves were personable and enjoyable to be around throughout the day. They will be utilized again next year to move us out (again) but this time we'll add in their cleaning services. P.S. their pricing was perfect (eg great price range, able to accept credit card payment, and was consistent with what was reported via messages and verbal communication)!

Great experience working with them for my in town move. The team was very kind, helpful and…read morehardworking and the service was a good value. I highly recommend them!

Incredible cleaning. A five-woman team whizzes through the house, wiping, dusting, mopping…read morescrubbing, wiping and vacuuming EVERYTHING! We've paid much more for housecleaners who always managed to skip things or just "sanitary wipe." Our health has improved since these ladies hit our house.

I was quoted a very reasonable price for a deep clean of my house. The quality of work is amazing…read moreand I will be looking forward to having Amaya's house cleaning back again.

On January 9th 2023, I met Holly with Lola Marie's Concierge Services. I care take for my 81 year…read moreold mother as she struggles with mobility, incontinence, heart failure and edema and I was in need of additional help for her. Services included laundry, house cleaning, deep cleaning both bathrooms and cleaning furniture from incontinence. There was absolutely no judgment, just honest help, empathy and solutions. Caretaking can be overwhelming and lonely. Holly's positivity and energy is a blessing for our family right now. She provided solutions for incontinence cleaning and her networking services are invaluable. Pricing for services are affordable and communication and services are timely and dependable. I would recommend Lola Marie's Concierge Services to anyone that is caretaking for an aging loved one.

From the owner: 10% off our Senior in-home care packages. Our packages include Personal Services…read more Grocery shopping, meal prep or fully cooked meals Medication reminders Washing and bed changes Dressing and Personal hygiene light house cleaning, all natural cleaning products nail and foot care Errand Services Dry cleaning Prescription pick up Post office & mailing Personal shopping Returns Donation drop offs Home Home organization projects Gather and present home improvement estimates Manage repair and construction projects Relocation packing/moving assistance/unpacking Attic & garage clean out Light hauling Liaison with home vendors (plumbers, electricians, cable, etc.) House sitting: pet service, mail, plants, peace of mind check in Mail management Scheduling Appointments & Medical Services Doctors Spa Golf Home repair Estimates Navigate the healthcare system claims write appeals Reminder Service Anniversaries Birthdays Appointments Special Occasion & Holiday Planning and Coordination Research & organize party themes Gift/favors ideas Plan menus Locate caterers Invitation ideas & ordering RSVP list coordination Write thank you notes Deliver food & beverage Auto Services Pick-up and delivery for repairs, service, new tires, battery installation or detailing Car Inspections

Amanda and Tracey did an amazing job! Our house is an older home that has not been deep cleaned in…read morewho knows how long. They communicated well, were on time and pleasant to be around. We'll be having them back again to do a few more rooms.

They came in and cleaned 2200 sq ft fairly quickly. Did a great job and our home smelled so good!…read moreSuper nice people, very easy to work with. I look forward to using their services on a regular basis!