Prompt and fairly priced! Cleaned up well too. Making the appointment was easy and the staff was…read morefriendly.

AWESOME SERVICE! This company goes above and beyond and truly cares about their customers and cares…read moreabout the quality of work they do! I'll admit that I'm a fussy customer, and they have responded to my questions and concerns and answered my calls and texts, even late in the evening. I made a mistake and thought my grills needed replacing so told the guy not to bother cleaning them and realized they did NOT need replacing. They ended up coming back out to put them back in for me (I cleaned them myself because I felt bad that they had to return again.) They sent photos of the inside of my system to show me how clean it looks - like new! It is comforting to know the system in my home is healthy and will bring in fresh clean air. I plan on having regular service with this company. They have a permanent customer!

Extremely pleasant to work with and was there to help same day !!! Very professional and made a…read morehuge difference in my house !!! Top Notch definitely recommend Air Medic

I'm surprised by the low reviews. This company was referred to me by my BIL who works with service…read morecompanies all over the area. And to get a referral from him is high praise. This company was professional and helpful from the moment I called to the moment they left our home. I wanted our vents cleaned because I was having allergy issues. When they showed up, they said we didn't need them cleaned because the home is only 3 years old, and they recommend it every 7. So, they did a biocide treatment ($20 per unit) to kill any mold and called it a day. This saved us literally hundreds of dollars! They also diagnosed a blockage issue and repaired it at no additional cost other than the $65 service call. I'd recommend them in a heartbeat.

Called on Tuesday afternoon to see if they could clean some furniture on Thursday. We were moving…read moreand wanted to have it cleaned before moving it to the new house. Lou was able to accommodate the short notice. He arrived as scheduled and cleaned the upholstery (sofa, loveseat and chair). Looked great and very reasonably priced. He also told us that if, when it dried, we saw spots that needed touched up - he'd come out to the new place and take care of it. That's great service! Highly recommend!

I used Farriss Carpet and Cleaning Service to clean out my HVAC ducts. Highly recommend them!…read more They were prompt and thorough, and they were able to help me put on some new registers and vent covers that I had purchased.

I scheduled an AC repair appointment with a service window of 2:00-4:00 p.m. At 4:10 p.m., I…read morereceived a call from the main office letting me know the technician was on the way. About 20 minutes later, Cameron arrived at my home. After inspecting my system, Cameron found that the outdoor condenser coil was completely blocked with dirt and dog hair. He explained my repair options: a one-time coil cleaning for about $345, or enrollment in the Advantage Plan, which included the cleaning plus another maintenance visit in six months. The monthly plan was $17.08 +tax for 12 months, or $245 if paid annually. I chose the monthly Advantage Plan membership. I was grateful that Cameron was able to thoroughly clean the coil and get my air conditioning running again. I especially appreciated how clearly he explained how the system works. He told me that when the coil becomes dirty, the refrigerant can't cool properly. As a result, the pressure rises until the high-pressure safety switch shuts the system down to protect it from damage. Cameron also took the time to explain everything included in the Advantage Plan membership and what would be done during the six-month maintenance visit. He was professional, knowledgeable, and patient in answering my questions. I highly recommend Aireserv and their technician, Cameron. He did an outstanding job for me. -- Phil Honsinger Castle Hayne NC

Called my warranty company to fix a dryer vent issue. They sent somebody out. There was two…read morevehicles one was for HVAC and the other one was for a dryer. They had fixed an issue I wasn't really aware of. Which I appreciate. But not the reason I had called my warranty company. So I'm guessing there was just a little bit of a mixup. Anyways, when I had mentioned to the young man that my dryer vent that's connected to my wall was the issue. He said that they don't deal with that. Then I proceeded to ask why there was a dryer car outside keep in mind. I have been very polite. I have not spoken out of words. I asked very politely just because I am the only person home with my two kids. So he proceeds to say yes ma'am I'll go ask the older guy that he was with. So when he went outside to ask. He kind of just started talking about what I had said and laughed about it and then the old man proceeded to laugh with him and kind of mock me because I didn't know what I was talking about. Keep in mind this is not my career nor do I know your day-to-day life. So they come inside he explained to me that he is borrowing his buddies work van. Then kind of tries to mansplain to me that they don't fix that that my warranty doesn't cover it and that I should've told my warranty company what the actual problem was, which I did. I called my warranty company to talk to them as well and they fix the issue. I proceeded to tell them that I heard them laughing at me because they continue to laugh explaining everything to me in front of my face. And I said "yes it's very funny because my door camera works. I heard y'all laughing at me and making fun. " he proceeded to say "we didn't say anything out of the ordinary " which is correct you didn't, but you still proceeded to laugh and mock at me because I didn't know what I was talking about. I am a stay at home mom this is not my career so of course I had questions. Of course I was curious about why there was a dryer car when I specifically called for someone to fix my dryer. I called the company and she just said "I'm sorry you felt that way, they did call me and told me about the situation." I proceeded to tell her that there is very bad people out there that would've reacted way worse than me. I even said thank you and have a good day as the two men left my house. I asked them very politely to leave. I explained all of this to her and she still didn't do anything but say I'm sorry you felt that way if you needed someone out there for the dryer it's gonna be retail price. I just said OK thank you have a good day. I'm completely baffled about how the company handled the situation and how unprofessional they were. They were very nice to my face and did not know that my camera was working due to the toddler look they had on their face like they just snuck a bunch of cookies that they weren't supposed to have. When I mentioned my camera was working. I offered to save the footage and email it to the company and she didn't want it.

Our technician, Nate, was pleasant thorough and discovered the hidden reason that caused our dryers…read moreto not function and also when he got it operating as to why the heating unit was not functioning properly. This resulted in us not needing major repairs. The thanks and kudos to both Cal and Nate.

This is the most incredible young man that knows his business and will go above and beyond to get…read moreyour needs met and then some. He is punctual and very conscientious and without a doubt most professional and caring. If all business were run like his the world would be a better place without a doubt. Please run to him for help when you need your dryer vent services. Don't hesitate doing this. His rates are reasonable and he doesn't delay getting to you in a timely manner and his work is superb. Thank you Nick. Sue Pearce

I recently had the pleasure of working with NC Heating & Air company and I cannot recommend them…read moreenough. Nick, the owner, is not only a great guy, but also extremely knowledgeable in his field. What truly sets his company apart is Nick's possession of THREE contractor licenses in the state. This level of expertise and professionalism is evident in every aspect of his work. Nick is a respectful, loyal, and detail, oriented professional who goes above and beyond to ensure customer satisfaction. I've seen him work at residential homes, and our family diner, both perfecting and taking his time to help me understand what is going on. He cares about his work and cares about his customers, which is hard to come by these days. If you're looking for a reliable and top-notch HVAC company, look no further than NC Heating and Air company five stars all the way!

From the owner: Anyone seeking experienced professional HVAC services look no further, we will handle any job with…read morethe highest level of detail and quality workmanship. Trade accolades include: • Associate in Applied Science Degree (HVAC/R Technology) from Wake Tech Community College in Raleigh, NC. • Residential HVAC mechanical contractor license • Commercial HVAC mechanical contractor license • Electrical contractor license • EPA Universal Certification • DUKE Energy Trade Ally registered contractor • Mitsubishi Diamond Dealer • 15+ years field experience I’m proficient in every brand of equipment from older systems to latest technology in communicating inverter equipment. I’m very knowledgeable in service, design, installation and indoor air quality. I run every service call myself and onsite every replacement job. Give me a call I’d be happy to help.

STAY FAR AWAY!!! This is by far the worst company we have ever dealt with. If I could give zero…read morestars I would!!! DO NOT HIRE!! We were less than 24 hours late on making our payment due to the service possibly being covered by our warrantee company or the company who had worked on the unit prior who had messed up some wiring. We were doing our best to sort it out as fast as possible. We received threatening and harassing messages stating that, because we were a day late, they would be DOUBLING the cost of the service on the original invoice as well as threatened legal action against us when we were not even a full day late!! After speaking to a lawyer, this is actually illegal. They lied to us over and over, threatened us (even after we made our payment we still were bombarded with messages), and were so disrespectful. They are, hands down, the worst kind of people and I truly have no idea how they are still in business. Run!!!!

Beat the Heat was contracted as the HVAC company by the primary contractor for a large condo repair…read morejob on Topsail Island following Hurricane Florence. They did some work early on directly for our HOA prior to hiring the primary contractor and we paid them in full. We asked that the contractor not use Beat the Heat because their prices were approximately 40% higher than the local firms we use regularly. They used them anyway, and the work was subpar, and required many rounds of rework- up to 6 times returning for some units. There was also a case where they claimed all HVAC units on one building were vandalized. The case is still open, but the police investigation indicates it was most likely incompetent work that damaged the units. We were able use our local contractor who repaired all 'vandalized' units and replaced and repaired all units on that building in one third of the time and for half the price as compared to Beat the Heat's work. On 2 other buildings. The required rework was approximately 10% as compared to Beat the Heat. DO NOT USE BEAT THE HEAT under ant circumstances! Unethical and incompetent. Price gougers!

Brian answered my call early on a Sunday morning and was in my backyard in under 40 minutes…read more Immediately found the problem, gave me replacement part options and costs up front, and completed the work in under 30 minutes. Also checked other components and gave me advice on maintenance for my AC unit to prevent more costly repairs. I will be calling him any time I need something done with my AC. Michael and Sons told me it would be a month before they could get to me, Brian got to me within an hour. Enough said.

first the good parts: quick response and he got the unit repaired this morning. the bad was the…read moreprice, once diagnosed I was told it would be $850, and agreed, then charged over $1,000. Diagnostic fee was not credited towards the repair like other contractors. The reviews said prices were reasonable but this was on the high end for this repair in a small unit, in my opinion.