On time, professional, very knowledgeable and thorough. Answered all my questions. Would definitely…read morecall them again.

Joe from Precision was right on time, quick and helpful with questions we had with a leaking…read morefurnace. As new(ish) homeowners we appreciated Joe's knowledge and tips on preventing problems in the future, which means a lot these days! Would recommend to anybody.

Had another company install my new ceiling fans on my outside porch and there was a wiring issue …read more Couldn't get them back in a timely manner so I call Morrison Electric they came right out figured out it was an outlet causing the issue . Fixed the problem . They are the only electric company I use now . They are honest reasonable and fast service . Billy White

We had a cooktop that needed to be installed with new wiring. It turned into a bigger job than…read moreexpected. Chad was great! He went above and beyond to make sure everything was perfect! I absolutely love my new stove so I am happy that it all worked out. Thank you, Chad!

As has happened in the past, something doesn't work, or appears broken. I called Niepoth, and God…read morelove him, George comes out promptly. I explain my own diagnostic process as to determining that the furnace is not working. George presses the same exact buttons on my thermostat that I have done, but, ever the wizard, George has magically enabled the furnace to fire right up. The point for this post is that, as he has on a few other occasions for various plumbing/heating issues which turned out to be specious, he has not charged me for a house-call.

Was on time....actually early. Quickly found problem and I was relieved that it was a minor…read moreproblem. Also askedGeorge about my clothes dryer that wasn't working. He said they don't work on dryers. He then looked at it and got it working in just a couple minutes. I feel lucky to have called him.

terrible customer service and if you have a fuel oil furnace, don't use them. They are not…read moreknowledgeable about these furnaces and the manager only is concerned with money, not customer satisfaction.

We worked Jan part of Grand Traverse Insulation. he was great to work with very knowledgeable and…read moreshowed us where we needed to do some maintenance/improvements to increase our energy efficiency. I would highly recommend this company and Jan.

We have had D and W here several times for furnace and AC…read moreissues. They are always extremely professional , polite and competent , fix the problem immediately , and respond in a timely manner to our call. Recently on a Saturday when our furnace went out ,with the temp outside in the 20's, they were here in 10 minutes, fixed the issue and got our heat going. I would highly recommend them , they really know what they are doing!

The package deal . Always happy with there service . Wouldn't call anybody else. Have a awesome 24…read morehr service department fast and friendly staff.

I love buying from local shops and using local services, but not at the expense of very poor…read moreservice. Bought a new refrigerator in November of 2024 it came with a one year warranty. The ice maker started acting up six months after delivery. We had a service tech come out to the house 4 or more times to fix it, and it still sporadically works. Not happy, I've called twice since the last visit, no callbacks. I wouldn't recommend Max's, service doesn't seem to be their forte anymore.

THE ABSOLUTE WORST! Sold me a piece of crap GE washer and cannot seem to fix its multiple issues…read more Two service calls within the last 4 months. First issue took 2 visits to fix. Latest issue, machine did not work literally 5 minutes after "repairman" left. Without washer for 4 weeks and they could give a crap. Still not working. Expecting a call tomorrow!? What do you think!? Stay away!!! Update: They did not call. I had to call. The service "manager" could have cared less. Horrible, no decency whatsoever.

I personally have not used this company but I wanted to say how much I appreciated their help after…read moreI hit a deer on 72, they were traveling West and I was traveling E when a Buck ran in front of my truck, this group of guys stopped and cleaned up all the debris in the road, I really appreciated that cuz I had no clue what to do, when I need any work done this will be the first call I make, it just shows what a great group of young men this company employs, thanks again for your help

Chippewa County 911 has been using North Country Power since 2012 to maintain and repair our…read moreGenerac generators at all of our emergency communication sites in our County. North Country is easy to get in touch with 24/7 for service and often times they've been able to trouble shoot the issue over the phone saving a trip up North. When they do have to make the trip up North they show up when say this will and are ready to complete the job. The entire North Country team is helpful and professional. I would absolutely recommend North Country Power Generation for all your commercial or residential generation needs.

PLEASE READ: North Country Power Generation turned out to be very unprofessional and a huge…read moredisappointment. They installed a generator a few years prior for a family member who lives only 3 miles from us. When my wife scheduled our initial consultation, they called an hour before the appointment and said they didn't want to come out. When they realized we were referred by a current customer, they decided to come out and rescheduled for a later time. We received a quote, put down a deposit, and scheduled for a date in November 2025 that they chose. My wife called their office twice to confirm and get details for the appointment. My wife also spoke with the office a week before our installation date and the employee said she didn't have all of the information, but stated she was sure that everything was fine and that we were on schedule. Her reaction struck my wife as strange so she explained that it was extremely difficult for us to take time off from work and that we did not want any surprises. The secretary assured my wife that everything was set and ready for our installation day. The next contact made by North Country Power Generation was at 7:30pm the night before the installation to cancel. When my wife questioned the employee as to why he was cancelling, he was very rude and said the inspector didn't get back to them in time. The next morning, my wife talked to the inspector's office and was told the paperwork for the permit had only been submitted two days prior and that payment was never received from North Country Power Generation to even get our inspection and permits. The woman at the inspector's office said there was no way that North Country Power Generation was planning to do the installation on our scheduled day. North Country Power Generation did schedule a power shut-off for our home; however, Consumers Energy was never notified the installation had been cancelled and arrived on our installation day to turn off our power. Fortunately, my wife was home to stop the shut-off. She tried multiple times that day to call North Country Power Generation's office to request our deposit be returned, but nobody answered. After calling the main office and two other phone numbers given to us, she eventually received a call back. We were told nobody was in the office because everyone went deer hunting. This employee had inadvertently told my wife the actual reason they cancelled our installation. They knew they had not submitted permits or paid the inspector when they confirmed our installation a week prior. Instead, they chose to wait until the night before to cancel and lied to us about why they did it. Additionally, they apparently rescheduled an installation date in December 2025 without our knowledge or permission and sent Consumers Energy out yet again to turn off our power. Luckily, due to inclement weather, my wife happened to be home from work that day to stop them. It took over a month to get our $500 deposit back. Again, there was miscommunication between the office staff and their bookkeeper. The miscommunication and lack of professionalism that we were shown by North Country Power Generation has prompted me to leave this review so someone else does not have a similar experience. Luckily, we found another company and explained our situation to them. This company had our Generac installed in less than two months without a problem. Now that we have a more professional company, we are grateful to have gone through this experience. With all of the issues we experienced with the cancellation, who knows what types of issues we would've experienced with their installation, maintenance, and servicing. If you are reading this review and are considering this company for a Generac purchase, my wife and I would strongly encourage you to reconsider.