We had a great experience wth AeroCITY transfers in Barcelona!…read more I highly recommend this service, especially for the price (about $50 roundtrip for two people). We arrived into Barcelona Airport and the AeroCITY desk in Terminal 1 was very easy to find. The attendant was very personable, knowledgeable, and nice. There was a little wait before we got going, but that is to be expected due to having to wait on other passengers for a full van. The van was very spacious and clean. It had WiFi in the car which was nice, to be able to check our messages and email we missed while on the long flight to Barcelona. The driver was kind (a little quiet) and knew his way around very well. The return trip was even better (we booked a roundtrip transfer at the beginning and end of our trip)! We had an 8am pickup at our hotel for our 11:20am departure flight. We stepped out of our hotel lobby after checking out, and the AeroCITY van was just pulling in. It was 7:56am - perfect timing! We got to the airport with no issue at all and made our way home. Great, timely, and reliable service!

Three strikes and you're out So shitty, Aerocity…read moreYou do bad business We used Aerocity as a cheaper alternative to get from the Barcelona airport to our hotel. Big mistake. Would have been much better off paying for a cab fare. Strike #1: We arrived at Terminal 1 at the Barcelona airport in the early afternoon and made our way down to the Aerocity storefront. The window was shuttered with no sign indicating why or where else we may need to go. Luckily, we encountered a fellow traveler who spoke Catalan and inquired several of the airport employees. Eventually found out that they have another storefront at Terminal 2 so we took the shuttle over. Strike #2: Got to an employee of Aerocity in Terminal 2. He repeatedly assured us that our shuttle van would be there in no time. We waited over two hours when there was only one other customer in front of us (the lady who helped us out at Terminal 1). Strike #3: After finally getting in our shuttle van, it broke down about one mile away from the airport. We were stranded on the side of a busy freeway on a hot Barcelona day with no AC in the van. Initially we were told it would be a half hour or hour to get another van to come and pick us up off the side of the freeway. One of the members of our group went apeshit on our driver (deservedly so). Another van got there in about 15 minutes. Thanks for ruining the start of our vacation, Aerocity. Aeroshitty should be your name.

Went from Madrid to Barcelona. Took about 3 hrs with 3 stops enroute…read more We purchased their version of First Class which was definitely worth it! More leg room,quiet coach car,comfortable seating and hot meal with beverage service all included. You also get access to their Club Room in the train station which we were not aware of until it was too late. Train travel in Spain is definitely a fun experience and a lot different than in the US.

Do not waste your money paying for seat selection on Renfe. I explicitly chose and confirmed…read moreside-by-side seats for my husband and myself prior to making our payment. However, once the booking went through and the tickets were issued, Renfe completely ignored our selection and assigned us entirely separate seats far apart from each other. If you are traveling with someone, be warned that Renfe's booking system is completely unreliable and may still split you up regardless of what you select and pay for.

CHECK-IN Iberia asked us to arrive four hours before our…read moredeparture from Madrid, so we did. The monitors did not show us which desk to check in at! The desk for Tokyo check-in helped us. Please tell us where to check in. WEIGHING HAND LUGGAGE Several people were boarding the plane without having their hand luggage weighed. The check-in desk did not weigh our bags! There was a line near the gate, but we did not know that it was to weigh bags. We joined the line for our group and had to leave it to weigh our bags! The weighing line was too long because there were 2 scales but only 1 hardworking agent! Please remind pax by WhatsApp to weigh their bags at the gate. And put up A BIG SIGN near the gate & next to scales that pax must weigh bags for a smooth boarding process.

First, the flight was delayed with no updates. At the posted boarding time, we knew there was an…read moreissue because they hadn't even provided a gate. When we finally were told to board, we were yelled for not having our passports ready, even though it was a local flight and we were not told previously to have them out. We were flying business class, and the seats did not even have extra leg room. It was a short flight, but business class amounted to sitting in front and receiving a snack and drink. Then we arrived in Madrid, where after 90 minutes, we started to ask, and an employee told us they were coming and we just have to wait, but we hadn't even given him our flight number yet! The next person we spoke to confirmed they were lost. They told us that we could buy replacement clothing and essentials and we would be reimbursed. Over the course of 3 days, they never contacted us, forcing me to call them repeatedly for updates, only to be told to go buy more clothes. The only instruction we were given was to avoid "luxury items" which we did. In the end, we sent in all our receipts to be told that they were reimbursing less than half our expenses because "only 2 of 4 bags were delayed for 2 days.." When I corrected them that 2 of 2 (all) bags were delayed for 3 days, they said that did not change their reimbursement calculation. I will avoid Iberia at all costs in the future and recommend everyone do the same.

This review is based on Premium Bus Service between Granada Bus Station and Madrid Airport…read more I was a little hesitant and even my traveling mate asked would I made my flight?? Bus service in North America bus service can be really unreliable as they never really been on schedule. The ride could be rough and riding a bus in the middle of the night alone? For 38€, I definitely think the ride is worth it. The bus is luxurious! There is even a bus attendant welcoming me and even serves me non alcoholic drinks and a breakfast snack just before arrival! The ride though long: 5 hours but was smooth. Booking process was simple as I booked through Alsa Official website with no third party booking fee. I highly recommend doing that pre travel if you are not fluent in Spanish! Pro Tip: The washroom is located in the middle of the bus so when you pick your seats when booking online, try to avoid that area! I would take Alsa again for my next trip in Spain, especially I can ride in one of those Premium Bus!

If there's one area where Europe is crushing the United States, it's the public transportation…read moresector, both in terms of infrastructure, pricing and actually being on time. This review is based on a 5 hour bus trip from Madrid to Granada, which only cost me just over $20 US. The bus left pretty much right on time and arrived just a few minutes late of the projected 5 hour ride, despite major traffic. Apparently, there's enough demand for Granada during the week to warrant two buses. During a complete standstill in traffic, the driver ahead of my bus left his seat to come discuss an alternate route with my driver and both buses got off at the next exit. We stopped at a rest are about halfway along the way for a 20 minute bathroom and lunch break. The only reason I'm at 4 stars is because the "wi-fi" didn't really work, but unlike taking the RENFE train, I didn't actually have to go print a hard copy of my ticket from a kiosk. The bus driver accepted my online reservation as confirmation, which made boarding much more simple.

Probably one of the worlds but definitely Europe's worst airlines ! Unfriendly, never on time,…read moreworst leg space ever...... If you can - book another one even if it costs you more. eg I refused to fly MAD/LIS with Iberia as they managed 1hr delays in a

Was in Madrid recently and found the metro quite easy to use. From the time I landed in Madrid, I…read moreimmediately found my way to the Metro and headed directly to the City Center. From the airport, you'll take Line 8 to Nuevos Ministerios and then connect to wherever you needed to go. Line 8 is one of the few where the announcements are also in English. The connections were quite easy to maneuver in my opinion. For me, I took Line 10 to Santo Domingo and then Line 3 to Callao and ended up near my hotel. Very seamless process. A tad bit of walking underground, but that is to be expected outside the US. I found that the 10 trip is the most efficient deal for a 3 day stay. The signage is pretty clear in my opinion. I think it's easy for any foreigner to manage manuevering, granted they've had some experience navigating the metros in their local cities.

Frequent service to most destinations, inexpensive. A few escalators generally. Most stations have…read moresmall elevators which are overburdened. Lots of stairs are a challenge with luggage.