We kept getting critters since we moved into our house about 2 years ago. I googled pest control…read morenear me and express pest control popped up with great reviews so I gave them a shot. First of all, the woman that answered the phone (sadly I didn't catch her name) was so kind and listened to my panicking story and walked me through my options. She booked me for the same week and made me feel relieved. Mike G. was the technician that came to our house and he was detailed in what he was going to do and answered my concerns. I was pleasantly surprised with the entire service. I have not seen one single critter since they came and sprayed. I cannot say enough good things about this company and how professional and caring they were. I am glad I have found a great pest control company. Thank you guys!

Express Pest Control services our neighborhood. They are family owned and they don't require a…read morecontract. They provided good communication from inquiry through service day. I had some yellow jackets and minor ant issues on one side of my house and have had no more issues or even noticing hornets since treatment. Service tech was friendly and informative. Paid with a card from my driveway on service day. Super easy process. Appreciate the great service from beg. to end. Will definitely use their services again.

We called Bee-Gon to remove a large hornet's nest from our house. The service was excellent and…read moreDave (as well as Carol on the phone) was truly a professional and a very friendly person to deal with. He explained everything he was doing, answered all of our questions, and was simply great to deal with. I can't recommend this company enough! Don't be fooled by the large chains - the price, the service, and supporting a local business like this one is the way to go!

I have been a seasonal customer for 7 years and always very pleased with their service, including…read morethe special trips for attic mice. My new service invoice arrived today. I just called and canceled my contract. I had tried calling the company NINE times since September and until today, no one answered or returned my call. SO disappointed and no explanation for the lack of service.

I have been a "seasonal" customer for four years and have always had 5-star service. The seasonal…read morepackage is a one-time annual payment and General Pest will come out three times during the year (spring, summer, and fall) to spray, and will also take care of any pest needs (other than bees and bed bugs, I believe) as part of the package. It's a great deal for the price, especially for someone like me who is irrationally terrified of spiders and most other bugs. I should have written this review long ago because the service is always phenomenal. The technicians are friendly, respectful, and knowledgeable. My visit today with Glenn was by far the most helpful. He went above and beyond to take care of every concern I had and educated me along the way with steps I could take to help prevent spiders. If you want regular pest control/maintenance and a go-to company when you have a pest problem, General Pest Control is the perfect option and I highly recommend them.

We had this company come out in June. I meant to call them sooner, so that's on me. But when I told…read morethem they missed the garage, they said too bad. I would have to pay again. This was not a situation of needing to respray an area that was still "infected". This was a situation of "your guy didn't do the job right the first time". Very disappointed that they didn't stand behind their work. I won't be using this company again. We have cameras around the house, so we knew exactly where he sprayed outside, this was not just an opinion.

Kerman continues in the tradition of great technicians for Epcon Lane. He is always very receptive…read moreto any concerns or questions that I have and then does his best to act on any issues I am having. His professional but very friendly manner makes me feel confident that my concerns are being dealt with in the best way possible and if my issues continue or new ones arise, he and Epcon will be there to help.

I've used them for several years now and have nothing but good things to say! They always come…read morequickly and their treatments work well and last a long time! They're very kind and friendly every time they come!

This is an update to my 2022 review. Many large exterminator companies with national franchises…read moreknock on our door looking for work, but I'm sticking with Heights Pest Control b/c I know I can count on them for a quick response and thorough work. We had an ant infestation problem so I reached out to the company. Al responded right away (as always). They came out the next day to take care of the issue for us. We asked them to spray around the house as well, since we've been noticing spiders and house centipedes here and there. We paid using our credit card without any problems. I can attest that the gentleman who spoke about his experience with James in one of the past reviews was likely a result of an unfortunate misunderstanding - James came to service our house and he was a very friendly & pleasant Midwestern gentleman, we would work with him again any day of the week!

I am a long time customer of almost 40 years! John Patton first came out to do an inspection of the…read morehome I was buying. The first technician I had did my home for long time and ultimately moved on and has his own company now but he was my tech for a long time. I don't like a revolving door for my service techs and I have to say the ones I had over the years were long time providers. Then came a tech named JR----he was around a long time and was tremendous. He would actually watch and follow the bugs and see where they live.... I learned to do that from him so the nest could be sprayed directly and not just broadcast spraying hoping to kill them. I still imagine him crouching down and watching the bugs travel. If you find the nest you solve the problem. That has worked for me since then. Every year I get field ants crawling all over the driveway so I follow them and problem solved for the rest of the summer. JR knew I hated bugs and stressed over them, he told me once to just not look for them. It was wise advice even if at the time I ignored it, it has become wisdom over time. After JR came my current Tech, Dominick, also terrific and low stress for me. I never thought anyone could match the service JR provided but Dominick has and I could not have ever thought another tech could meet my expectations. Dominick has been reliable and ALWAYS on time in spite of juggling an extremely heavy schedule. His work ethic and pride in his work is obvious. He is organized and has a great memory for my house as to what I want done and HOW I want it handled, such as only a pinstripe in front of the garage or front steps, or what needs extra attention etc... He even notices things I did not see. He services my home like it is his own. I do not want a tech who robotically comes out and just sprays around without particular attention to the bad areas. I call it the ART of pest control----where does MY home need attention.... Dominick does that---his mind is not on cruise control, he is focused and knows the spots needing more or less coverage. I am very particular, high expectations and standards. To that point, one Amish worker of mine decades ago called me "fussy", endearingly of course...."the fussy one" he called me..... His son, now grown up remembers his father dubbing me that all these years later when I called the son to do some work...So when people meet my expectations, they get high reviews. Dominick treats the areas effectively with the proper product. With my stinging insect nests he uses the least toxic thing that will kill the nest in consideration of my concerns for what my dogs will get exposed to. Dominick always calls in the event he might get delayed on rare occasion and lets me know when he is finished and if he noticed anything while he was treating the house. He goes the extra mile every time for years now. I like how if I have a problem he will come out again and they have without fail. The office is busy but they do try over the years to help answer bug questions as the office staff is knowledgeable about them. I never feel rushed or silly for any question. Jeremy in the office the past couple years is super nice and easy to talk to. He does his best to facilitate help ASAP. All the seemingly little things make me a happy customer for 40 years. Molly has talked to me over the phone about bug problems and has come out to handle them.... once she said, "I've never seen so many ants on a driveway." She found them and took care of it and explained how I could reduce their habitat... I like a place where I feel my concerns matter and not blown off. I have learned a lot about bugs from them, mostly from my technician. They identify bugs on the spot and know what attracts them, how to make my yard and home less attractive and how to prevent them in the future. I call my techs, my "bugman" and "best friend" for 6 months of the year! They are low stress which is a plus and the price I pay is worth it and the peace of mind that we work together. Some other companies are not so flexible which would not work for me. My techs have been outstanding and like the longevity they have so I do not have to break in a new one all the time to my preferences and tweaks. Patton Pest Control is a keeper. They have been good to me for a long long time which speaks well for a company. They are flexible with me, I don't get flack, I do not get disrespect but I do get the service that makes me stay with them.

Needed two hornets nests taken care of that were in unfortunate locations. I used 2 cans of…read morecommercial spray that only lessened the activity. They came out the next day and eliminated the problem. I believe it was at a reasonable cost. I would recommend them for any pest problem.

Very friendly service, went above and beyond to help me with a family member's house from afar.read more

Have used Relentless a number of times and had them come out and treat our property before my son's…read morewedding. They did an excellent job and experienced zero pest issues in the yard or in the house. Highly recommended!

The guy who mows my lawn discovered a wasp nest in the ground in my back yard. That was on a Friday…read moreevening. Saturday I set out to find someone to come and handle it. Many of them were closed on weekends, and this happened to be Labor Day weekend so I'd have to live with that nest for 3 whole days. With a curious dog, that wasn't going to work. I gave these folks a call and Tim said he'd be here in an hour. I texted him the address and in 50 minutes he arrived. He suited up, treated the hive, and we stood at a distance watching those angry wasps coming and going as I paid him and we just chatted some, asking questions. Tim was knowledgable, extremely professional, and overall just a really good guy. He gave me some literature about a flat fee treatment they do in spring, and I will likely do that next year, as this is an annual thing for me. Most years I have 2 rounds of this, one hive in front and at least one more in the back. Last year I had 3 rounds of treatment as the wasps apparently liked it here so much that when they were evicted from the front yard they called some friends and they squatted in two places in my backyard. I can't have that with a dog that loves being out there. I will use this company for my extermination from this point forward.

I called him around 2pm on a Saturday for at least one yellow jacket nest that we found while…read moreworking outside. He was working a job nearby and said he could be here in 25 minutes. He was! He was incredibly thorough (he sprayed several spots that also had yellow jackets hanging around, even if there was no nest there), professional and just a really nice guy. For a weekend call, the price was incredibly reasonable, and I'm very pleased. His service comes with a guarantee if the yellow jackets come back. 5/5. Very pleased. Will use this company again!