Leo is extremely knowledgeable, kind and friendly. The selections and prices are great. We…read moredefinitely will be buying all of our vape products at Tobacco King from now on! Thanks Leo!

Super friendly staff, good selection of vapes, lots of parking. Gotta love a shop that has cats.read more

The service is always polite. Relaxing atmosphere. I was always in and out but the customer…read moreservice was great. Definitely not a run of the mill smoke shop but you feel more homey and that's all that really matters right?

Very disappointed with this establishment I purchased on January 12, 2019 a Mist vaporizer and a…read moreweek after the purchase it had a crack starting on the side of the battery. My husband went back to have the battery replaced. But they said this is a lifetime warranty and to contact company. To replace the cost is $12.95 shipping and handling. I really don't think there should be a cost of less than a month. The reason I'm posting this is I called this store to ask if I can just have replace instead of paying for a product that only lasted a month. The man on the phone said no since this is used probably every day. I trying telling him but it's only a month and should last longer and HE HUNG UP. I tried calling the number back but he would not pick up. Poor customer service.There are plenty of smoke shops in this area with friendly professional customer service.

They always have Padron cigars. I can't get them anywhere else. They have a great selection. The…read moreprices are reasonable.

Great selection. Nice staff. My only complaint is every time I purchase cigars, the clerk at the…read morecash register always puts his fingers on the cap and head of the cigar.

Went down to buy replacement pods yesterday after being a customer for over a year. They have had a…read moredeal going for their vapes for months "Buy 1 get 1 for 50% off of equal or similar value" well the deal apparently ended two weeks prior and this was an unknown fact to me at the time. Their morning shift employee who rang us up two weeks prior when they still had the signs up for the deal then proceeded to blame me and my wife for "gyping" her drawer causing her to be short. She continued to blame us instead of taking responsibility for the store not taking down the sign and informing the employees that the sale was over causing emotional strife for my wife and almost starting a physical confrontation even following us out of the store continuing to try and start a problem.

went today at 9:30 am wasted 15 + dollars with uber to get there the store was closed was…read moreadvertised to open at 8 on tuesdays will never go back .....

Sells vape juices that are over a year out of date. I've witnessed employees and even the owner…read morebeing ignorant and rude to customers on several occasions and for no good apparent reason atleast not from what i saw and heard. What i would lable as Unprofessiona, sexist and what could have possibly been racist behavior aswell. Wilfully and obviously ignored 2 black men asking for assistance. Sexually Harassing female customers/ employees with inappropriate comments to some, winking, whistling and oogling others. Perhaps some Sensitivity training needed. That Or deportation

From the owner: The best selection around, friendly staff, open late and excellent customer serviceread more

Best spot in town I don't go anywhere else and they even have a second location in Kingston. Also,…read moreif you put your phone number and you actually get real discounts like five dollars off so worth the time. They have the wide selection, great prices, and if you follow them on social media, they have discounts of the week. And the service is always top notch.

As vape users we know how much these products cost. So ripping off loyal customers and then lying…read moredirectly to their face probably isn't a smart business decision.

May 3, 2022 update I am not sure if this is the Corporate…read moreOffice I spoke to but it is the only listing I could find to review which was in Wilkes Barre. I spoke with Smokin Joe's Corporate Office and talked with Bonnie who was extremely professional and apologetic who then transferred me to Human Resources, Michelle. What a great end to such a frustrating experience. Michelle was sympathetic, courteous, and concerned about the problem and promised to look over everything and get right back to me. She did! Very Professional! She called the shop and told them they owed me $1.27 and that Sassee would be there to pick it up today! It is not the money but the principle of the situation. Michelle would look into the employee problem and again apologized. Sometimes it pays to go to the top! I want to thank some of the employees at the shop in Sayre, Pa. who are super to deal with. Melissa, Jenny, and Diane who have been courteous, friendly, and professional.

Go buy beer someplace else. All of their idiotic and moronic store policies equal to getting strip…read moresearched at the airport. From scanning your driver's license to having to ring up two 12 packs in 2 orders because of some ounces per sale rule. Going here is about as enjoyable as a rectal exam. I will never buy beer here again!

This is a small store with a wide variety of tobacco products. They often have sales on several…read moredifferent cigarette brands. The employees are very friendly, too.