Simply 100% timely, accurate, respectful, and intelligent service…read more Mark is the man! Lynell W.

Mark is a throwback to the time when a technician repaired what needed to be repaired and no…read moreadd-ons. His service calls are reasonable, and at times gave us sage advice over the phone. Mark is our go to appliance guy. His response is timely and appointment time punctual.

Billy Fix-It-All helped us with converting our gas stove to propane and trouble shooting another…read moreappliance issue. Everything about working with them was wonderful. The conversion was done and my stove is working beautifully. Tina from the office was a hugh help with scheduling.

Great customer service. Referred me to other companies who offered the service I was looking for…read more Made an effort to respond to my msg as soon as possible

We have a wall air conditioner that we are interested in replacing. The current one we have is a…read moreFriedrich brand, which we know are sold at Voitek's. We also wanted to shop local. My boyfriend stopped in and approached a salesman. He offered little help (younger, tall guy). Pointed him in the direction of air conditioners and that was it. My boyfriend went to him with questions bc he knew exactly what we were looking for and wanted to see if it was available from Voitek's. The guy stared at his computer and said he would need to have the installer come to our home to give us an estimate. He left his phone number were told we'd get a call the following day. It has been over a week now and we haven't received a call. We figured that would happen due to the awkward interaction. As soon as my boyfriend left Voitek's he drove to Rebannack's in Kingston. The sales guy there was super friendly, but unfortunately they do not sell air conditioners. He was so nice that we'd definitely buy appliances from them as opposed to this store closer to our home. Customer service is everything. We have the $, but won't go back to this store. They obviously don't want our business. The owner responded after seeing this review. Yes, the salesperson did call us after this was posted, but we won't fight for someone to call us. They should have called us regardless. There are so many businesses out there and this one obviously doesn't need the business.

I knew it was to good to be true Bought a Maytag stove there on Jul18th Delivered on July 19th Well…read moreused the oven once and as if July 31st It wont work Called there was told to call one number for service It was the wrong company Called back and said I am not playing this game Was told I have to call Maytag for service I see that another customer recently had the same scenario So my take on this is that this company is selling broken stoves I will see what happens when they come to fix my stove It is the oven AGAIN just like the other customer Maybe you should find out what is going on with these stoves

this stores the bomb recommend if you want a good deal and your looking to save moneyread more

From the owner: Openstock Home Warehouse, located in West Wyoming, Pennsylvania offers open box home furnishings…read more and home improvement goods at deep discounts. Our 15,000 sq. ft. warehouse is packed with savings on everything from furniture to flooring and new shipments are arriving daily. Save money with our exclusive deals and transform your home with high end, designer brand furnishings at a fraction of the retail price.

I had been looking online and was about to buy online but thought let me see if thete is a local…read morestore that I can ask about the products and service. I was happy to find that Aurel's was a local store near me. I was thinking that I may pay more for the appliances but less for the delivery and my own site specific install. I walked into the showroom with my current appliance measurements, the rough cut opening measurements, and prices in hand from Lowe's and Frigidaire. I was looking to gather some more information about the appliances I found online. Beings that it is not a big box store, I was pleasantly surprised that they were willing to meet or beat any price from elsewhere. When considering the Price of delivery, the stove needing to be converted to LP, and the above the Range microwave, I got a much better deal than I could have gotten anywhere else. I didn't walk out with what I came in for which was all fridgidaire appliances. However, I got a fridge with updated veggie/fruit crisper drawers, a more powerful vented over the range microwave, and the stove I wanted that had dials in front and no touch pad. Nick the salesperson was very patient, kind, and even looked up the prices on Lowe's website and elsewhere to make sure Autel's prices were lower. I liked that I was helping a local economy and electrician.

Don't bother buying an appliance from this store, you are better off going to the Big Box Stores…read moreand getting better service. My 80 year old parents spent $550.00 on a new Whirpool Washing Machine a week ago , the machine exploded , pieces even came flying off. Aurel's would not do anything for them, just gave them the number for Whirlpool and told them to call them. On their website they claim to provide real business customer satisfaction "Deal with someone you trust and know" with the way they are treating my parents now a week after their purchase, it's a joke !

Let me first state that besides what I am writing my review for, the staff at Lowe's have been…read morereally great and other departments. I wrote a big review on HD's yelp regarding my situation with Lowe's and why I went with the HD, but wanted to go into detail of my experience with Lowes. This review pertains just to flooring because as I had mentioned above, everyone and everywhere else in the store was great to us. We went to Lowe's as we just purchased a home in Clarks Summit and one of our immediate to do's was to purchase new carpeting for the living room and 3 bedrooms. We were needing new carpeting installed at the least, a week before April 6th, 2018 to air out for my fiancee's bachelorette weekend and the bridesmaids coming up for it. We went because of their promotion with free install, which I know can save you a couple hundred bucks and free moving of furniture etc (this is extremely helpful as I tore my shoulder and had surgery just short of a year ago come next month). Cool, so we go in and look at carpeting (particularly stainmaster cause we do have a dog and I like being outdoors and just forget to kick my shoes off, etc). As we are looking around, we come across some laminate flooring and after some talking, we decide the two smaller bedrooms will get the laminate, but ask Joe if laminate is installed for free as well if it totals more than $699 and were told, YES, in front of myself, fiancee and her parents. So we think, damn, that's a good deal and no brainer for us. We finally pick out our rugs and put our deposit down for the measuring of all 4 rooms which I believe was $35. Measuring was done within 2 weeks while I was away for business and my fiancee was present for them to come and do so. They come in, do their job and leave. We go to Lowe's afterwards when the estimate is done, to see our price and pay for it. Thankfully we did because the wrong colors were going to the wrong room! Also, we saw we were being charged $1k for installation of the laminate. $1k! When the material of padding and flooring was $1,005! We decided to learn on youtube on how to install laminate and though my butt cheeks and thighs were burning for days cause of the walking up and down to use my miter saw and getting on the floor to install, it was worth saving a thousand bucks. We brought this up to Paul (May have got his name wrong, as Joe who we did everything with wasn't there) and he apologized and said there must've been a miscommunication. We went over everything and he showed us the transition pieces that were going to be used and we saw it wouldn't have matched well with the flooring the rug would've met in the family room and kitchen. We decided to cut that out as well considering our transitions were still in perfect condition and couldn't figure out why we would've needed them in the first place. (we were being sold on something we didn't need) We were told one color will take up to 6 weeks to come in as it was special order, no problem cause it would've left enough time for it to air out before my fiancee's bachelorette weekend. Come install day, the guys brought a rug that was cut incorrectly (it was cut to the size of the master bedroom), but THANKFULLY he brought 2 pieces the same size (sarcasm) and would be able to do the living room, but with a HUGE seam running in the middle of the living room! We told him no, but he kept trying to tell us he would make it so the seam isn't noticeable, but nah, with time it will be and if I am paying a couple thousand for rugs that have a 20 year warranty, I want it to look good for at least 15 if I get it cleaned yearly. The district manager talks to me and says that they will get the rug within 2 weeks for a new install and apologized a thousand times. I get it, mistakes happen cause we are human, but I didn't appreciate him (installer) trying to get me to bite on a obvious flaw. This was Mid February. Come March 13th, I see HD is running the same special, but no cost for removing carpeting. So I say we go the 14th to Lowes and cancel our order at this point and look elsewhere. What happens? Lowe's calls us saying they have the carpet that was cut incorrectly and can install and I ask, where's my master bedroom's carpeting and get told it still isn't in. 9 WEEKS AND YOU STILL DON'T HAVE IT?! SHOULDN'T THIS HAVE BEEN SORTED TO SEE IF A RUSH CAN BE DONE?! I tell them no thank you and went to Lowe's, cancelled my order. When I went to customer service and explained the situation, the woman, who was a sweetheart looked at me with a "WTF, ARE YOU KIDDING ME?!" face and told me she will get this cancelled and reimbursed to me + the non refundable $35 for measuring/deposit. After that, went to HD and had my measuring done and carpet was scheduled to April 6th (bachelorette's weekend), but had to reschedule it for the 11th. We started the total process on the 15th when we paid to get everything in motion and cancelled March 14th. 2 months later!

Horrible customer service! Or should say 0 customer service! Ordered a freezer found out it was…read morenot garage ready and tried to cotact them. Haha yea after you get around the stupid robots on the phone you sit for an hour on hold before someone hangs up the phone! I spent all of Friday trying to speak to someone and it was impossible! I left several messages no response! They emailed me telling me that they were delivering the unwanted freezer i emailed and tried calling to no avail luckily I used my visa card and was able to stop them from stealing my money! Beware never purchase at Lowe's!!!

called to repair washer. He looked at it and said he would order part and call to install. 2 Months…read morego by. I called and asked what's going on. charged 90$ for initial visit which is the going rate I guess. that's fine. When I called back 2 months later he admitted he forgot, which happens. However he then told me that I must find part. He refused to get part. terrible service, I will never use Tabbits again.

Highly recommend. I called and because of it being late in the day I did not expect him to return…read morecall or for that matter show up but he returned call and stopped by. I turned my back for a second and he had already taken the machine apart and discovered it needed a new drain pump. That alone would have taken me all day to figure out. He brought a replacement but not the right one so off he went for another. Keep in mind this is around 6pm. He returned, installed part and had machine running in 5 minutes. Simply amazing. Knowledgeable, friendly, goes the extra mile.

Went to purchase a new car radio. Specifically asked for a wireless car play radio. Got the radio,…read moreall accessories and schedule installation. I get home and find out the radio isn't android auto. So I drive back to the store and have to purchase another radio that was $200 more. I get home and had a follow up question regarding the rear camera. I called the store and in routed to India and ultimately routed to someone's cellphone to leave a voicemail. So back to the store I go to return all this stuff cause no one can answer my questions and I don't feel comfortable purchasing almost $1000 of product with no support. I returned everything expect the radio and the accessories. A few days later I check my credit card balance and they never returned $300 worth of installation. So I call best buy to get them to do the return I asked for. What do they tell me? That the rep who checked me out messed up and it can't be done over the phone. SO BACK TO THE STORE I DRIVE. I get there and speak to a manager who did the return and said it would reflect in a few hours. As it turns out it's really 7-10 business days. I then get an email a few days later about the dash kit I ordered to install the radio. It's been delayed. I called best buy to find out why. Would you believe the manager that did the return is a moron and returned it wrong so I owed 60 cents in state tax preventing the shipment. I think the call center could hear the vein explode in my forehead because he just comped me $1 so it would ship. That said, despite me telling 2 managers and 5 employees whose literal job it is to handle vendor signs (they wear black shirts) that the wireless car play sign is false and can lead to more angry customers processing returns and they should take it down, the sign is still up and displayed. So if you're looking to get a cheap radio at a discount, head over Dickson City best buy and purchase the pioneer 1800NEX, return it, purchase the radio you really want, then tell management to discount it for you due to the inconvenience of driving back and forth for their stupid signage.

Visited twice in the last 2weeks. Fully satisfied. I had a return w/o receipt. No problem. Fast…read moreservice. Earlier we bought a tv that was installed by B/B .Later it failed. Two men came to repair it. One was in training. Repair guy said only one of of two cards had failed He said he would replace both. Repair was done in 30 minutes. I'll go back to B/B again.