Dr Susan Lee helped us transition our long-time pet and family member. Oliver, our cat, had been…read morewith us for 21 years and was failing on many levels. We made contact with Dr. Susan through Lap of Love, as our Vet had recommended them. Dr. Susan was caring and professional throughout the process. As she eased Oliver out of her pain, she was a comfort at every step. We highly recommend Susan Lee DVM and Lap of Love to assist your pet in his/her transition.

I absolutely cannot tell you how thankful I am for Dr. Anika and the team at Lap of Love for giving…read moreour girl a peaceful send off with dignity as she crossed the Rainbow Bridge. Our baby girl who was 12, suffered a terrible aspiration pneumonia and subsequent Megaesophagus a little over a week ago. After 6 nights in the ICU at UF Vet school and us trying everything from oxygen to NG tube with tube feeds to IV fluids & IV antibiotics, our baby couldn't overcome the odds. I contacted Lap of Love this past Wednesday when we decided to withdraw care and take her home for the best few days we could offer her. Every hour we had her home was spent loving her. I had made an appointment for this morning so my husband, myself, & her nanny could be here holding her together. Dr. Anika came to our home & was so kind and gave us time & answering our questions.I set up everything for billing on the first call to them so this morning thankfully was just a signature. We opted for private cremation and they handled the rest. We were allowed to have our sweet girl outside on our back porch with the fan on her just as she loved most. After some pain meds with muscle relaxer & sedative, she made us a beautiful paw cast that she left us. Our baby girl felt no pain and was so peaceful. The heartbreak of losing a fur baby is so incredibly hard but knowing this company exists to do it peacefully in our home, surrounded by our pack, gave us peace. We are so grateful for what the staff and doctors do for those who have chosen to let their fur babies go with dignity and in their own environment. Thank you so much from the bottom of our hearts to everyone whom we interacted with for calls and at home.

Definitely would recommend this establishment if you need to have your pet cremated. Losing your…read morebeloved pet is hard. I spoke with April on the phone and in person at their Gainesville location. She was professional and compassionate. You could tell that she cared and she put you at ease. Thank you!!

I want to thank Crevasse's Pet Cremation services for taking such good care of Kabuki's final…read morejourney. I had her for 13 years and losing her at the holidays was crushing beyond words. I live alone but for my cats, happily so, and so losing a member of my household - especially such a simple, happy, funny one - was horrific. Ash and the team at Crevasse's took the time to know us as a family, to understand what my wishes for her were, and to know me as a person. I never felt condescended to or coddled. They met me where I was. It meant I was able to grieve in peace with full knowledge that I didn't need to be afraid of what was happening to her. She was taken from me with reverence and respect, they offered to have the Tibetan Book of the Dead playing as they cared for her (they learned I'm Buddhist during consultation), and they treated her earthly remains and my feelings with absolute care.

I find this Veterinarian practice to be a caring knowledgeable place. The staff remembers the pets…read more( those that go more often anyways lol) are reasonable in price per say. Doctors are nice caring & show concern about your pets issues. The vet staff makes my pets comfortable in their presence . Nice little practice.

Friendly staff. Reasonable fees, good location and parking, knowledgeable vet, great service.read more

I have been using the Animal Hospital for almost 10 years now. They have been seeing our first…read moreCooker Spaniel Tawny for about 8 years since we moved to Lake City and Dr. Tracy came up with a cure for our dog that she had for the 5 years before Dr. Tracy. On our first visit and with in two weeks our poor Tawny was cured and relieved of the skin condition that was driving her nuts. We Lost Tawny in 2012 and adopted another Cocker Buddy and he has been seen by Dr. Tracy and Dr.Pratt since He took over the animal Hospital in 2014. He and his staff has given our dog Buddy and our newest member Lucky a Shitzu excellent care and have always checked them out completely for preventive medicine. The Dr. and his staff have always treated myself and my wife with friendly, courteous support and help with questions and any problems. I would not trust and or us any other Veterinary Service. to me they are the best in the Lake City and Live Oak area. When we first moved to this area we tried two other services and were not impressed and The Animal Hospital was recommended to us and we have been with them and always will be as long as we have our pets. Best professional and knowledgeable Veterinary Practice n my book. I just wish I could give them ten stars.

I have been bringing my pets to this veterinary office since moving to Lake City about five years…read moreago. Unfortunately, my experience has been consistently disappointing. The biggest issue has always been wait times. Despite arriving early for appointments, I have never been seen promptly. Typically, I wait 30-45 minutes in the lobby, then another 30 minutes or more in an exam room before seeing a veterinarian. On one occasion, I waited approximately 1 hour and 40 minutes. The explanation is always the same: not enough doctors or technicians available. My confidence in this clinic was seriously shaken two years ago when I brought in my senior German Shepherd because she was breathing heavily. I was reassured that she was doing fine, yet her lungs were not thoroughly evaluated. Three days later, she passed away. While I understand that not every outcome can be predicted, that experience has stayed with me. The final straw occurred today. Earlier this week, I visited the office, picked up my dog's Simparica medication, and scheduled an appointment for 10:00 a.m. Unlike previous visits, I never received a confirmation text. I arrived early and waited until 10:30 a.m. before asking about the delay, only to be told that my appointment was supposedly scheduled for 11:00 a.m. No one informed me of this when I checked in, and no one acknowledged that I had already been sitting there for over an hour. Had someone communicated with me, I could have used that time elsewhere instead of waiting unnecessarily with a stressed dog in a crowded lobby. Another concern is that after the loss of my dog Hector, I specifically requested that reminder notices be stopped. Despite that request, I continued receiving reminders for appointments and vaccines for a pet who had already passed away. The prices at this clinic are certainly not inexpensive, and for those prices I expect better communication, better organization, and more respect for clients' time. After today's experience, I requested my pets' records and will be taking my business elsewhere. If long waits, poor communication, and a lack of attention to client concerns do not bother you, this clinic may work for you. For me, after five years of giving them opportunities to improve, I can no longer recommend them.

If I could give this place 10 stars I would. I will only be bringing my cats to this office for now…read moreon. Genuinely compassionate staff that responded to my appointment request immediately. They took my cat's health seriously and were very thorough with intake. It is so nice to see an office that was clearly built to take care of cats. Everything about the infrastructure and furnishing in the building is geared towards making a positive experience for cats, specifically. Best of all-- no barking and scary animal sounds for your baby! If you have an anxious cat, this is your office. They immediately took us to a private room after check-in, which helped my cat's stress immensely. The rooms have pheromones, cat furniture, rugs for traction/ comfort, and bird sounds. The veterinarian techs/ doctors were gentle, knowledgeable, and honest. They care for your babies like they would their own.

The medical team and staff are amazing. They are highly skilled, thoughtful, and caring.read more

I would give 0 stars if it was an option. My daughter and her partner lost their infant son a year…read moreago. Crevasse in Gainesville handled the cremation and was supposed to send the baby's remains to Ocala to be picked up, which they were. Now on the year anniversary when they feel ready to have a memorial they find the envelope is empty that was supposed to contain their son's ashes. Then to make them feel worse they were made to feel like they were not looking correctly and it must be their fault. Why would you want them to be missing? I was given the owners name and she called and said to call her back. I did repeatedly six times and no response not even a sympathetic one. Nothing.... How callous is that for a company in this line of work? I would think it they should have reached out to them and at the very least expressed condolences and sympathy.

Absolutely excellent place to work with. Quick and detailed communication and kept our family's…read moreprivacy paramount. They truly make help the family make the best of a heartbreaking situation. I highly recommend this company.

My father passed away and it was my first time needing to make final arrangements for anyone…read more Thanks to Richard I had all the information and proper expectations needed to make the right decisions. His interactions were thoughtful, informative, and responsive! I felt great about him handling the cremation because of his professionalism and knowledge. The burial is out of state, where he was able to nicely package and ship my father's ashes and death certificate(s) in an expeditious manner. No one ever wants to think about who they will use to cremate their loved one, until the time actually comes. Richard and A Direct Cremations is a great choice that I highly recommend if in the unfortunate need in the central Florida area.

The people at Direct Cremations made a difficult situation better. They were compassionate,…read more efficient and provided a variety of options to choose from.