I had an amazing experience with this business and its employees. They were very patient with me…read moreand any questions I had over the course of my design order and were incredibly accommodating. I requested a sweater designed with a video game for a birthday gift and was pleased with the process it took to complete it. I appreciated the question of permission to use designs outside their database for the protection of artists and their copyright, especially with the current climate of AI feeding on stolen artwork. They were timely and provided incredible customer service. When the initial design came back the colours were duller than I expected and they did a second pass to increase vibrancy free of charge. They clearly value customer satisfaction and service, and their wide variety of options and designs are awesome! I'll definitely order from them again.

Top notch products, with top notch customer service. These guys put their hearts and souls in to…read moretheir work, and the final product truly reflects that!

I ordered some baseball hats and shirts for our team and the customer service from April was really…read moreawesome! The quality of the shirts and caps is also excellent. We are thinking of asking April to join our baseball team because she definitely knocked it out of the park!!

The off island owner Jeff, is ridiculous to deal with. A big hassle. I moved my stuff to another…read morestorage facility as soon as I could. Save yourself a lot of frustration and avoid this place. Support our local island businesses and do not help fund this tyrant.

And during this time of year it's hard to find a storage unit on Friday Harbor. When I called I was…read morereferred to Bruce a manager and his lovely wife and they were incredible. I am just barely moving in but could not recommend a nicer group of people. Thank you Bruce it was a pleasure meeting you and I'm so excited to have got the last unit at safe Harbor.

Delivery did not come the next day. The ordering website is not very clear so I did not get the…read moresize I wanted and was told several times I did get what I ordered. I guess I did but I suggested the Website should be more comprehensive. They would not exchange for my preferred size even though I was willing to pay for the difference. It's unfortunate and I did not get much Kindness from them.

I totally recommend their cloth masks. They are well made and have filter pockets and wash well…read more There are a variety of fabrics and it's great to support a local business. I ordered several for when I need to wear a non medical mask when out and about, and my order was ready for pick up on the same day. Pick up was easy and organized, as well as contactless.

All the folks at Sound Hounds are super knowledgeable and friendly. Reasonable prices for high…read morequality products and repairs. I'll be back!

Terrible customer service ,shoddy repairs , i brought in my amp and had it come back with more…read moreproblems , would not recommend this place to anyone ,stay clear ,save your money and go elsewhere , one star is generous

Was in a couple of weeks ago and picked out a vintage Dual Turntable. Works great and it even has…read morea warranty. Thanks Rob!

My mom and I are from Seattle and we decided to take a girls trip to Victoria this past February…read more While there we decided on a whim to go look at some wedding dresses just to see what I would like. We really had no intentions of finding a dress since the was the first and only time I had ever looked at wedding dresses. From the moment I stepped in the doors I felt so welcome and so well taken care of. The ladies that work here are truly the best, I can honestly say I've never had a better experience in a store of any kind. They went above and beyond to make my mom and I feel comfortable, and I walked out of there feeling so incredibly beautiful, on cloud 9, and with the dress of my dreams. It was magic and I cannot give this place enough praise. Trusting them with this huge decision was the best on a whim decision ever!

I seriously can't believe this 3-year-old wedding boutique doesn't have any reviews yet!…read more I got engaged in 2013, with a wedding date in 2014, so in the fall of 2013 I went dress shopping. TWP was new-ish at the time to the dress scene in Victoria, but I'd heard great things about them, and even seen some of the dresses they sell at a bridal show, so I didn't hesitate to book an appointment with Trish when the time came. I first went looking at dresses with my bestie/bridesmaid, where Trish kindly and warmly assisted me during my appointment. I was open to trying on a variety of dresses, but being a curvier girl it was sometimes difficult to fit the samples. I ended up really loving the line of dresses from Robert Bullock Bridal, and initially thought I would end up with a simple, sweetheart-necklined strapless lace number. However, I wanted to have "that moment" with my parents, and since they were out of town, I wanted to return with them. Once again, Trish provided exemplary service in pulling some of my favourites and some of my parents' favourites. Ironically, I ended up going with a much different Robert Bullock gown (with straps! V-neck! Swarovski crystals! a train!), adding a jeweled belt. Shopping at TWP is a penultimate bridal experience - they procure a beautiful selection of quality gowns (not the cookie cutter gowns you find at more mainstream bridal stores), and their attention to you as a customer really puts the icing on the proverbial cake.