DO NOT RENT FROM THEM AT ALL. They take your rent and if you have any problems, you literally have…read moreto threaten them not to pay rent for them to come fix it. Please do not give them any business! If i can give 0 star, I would.

When we suffered a sudden crisis, one phone call and we had a new place. They gave us all the…read moreinformation we needed to get all our utilities done the same day. The staff was so helpful and actually took time to help me settle down a little so I could focus in the midst of all the mess. Thank you Bamby, and Carolyn for helping me keep my family safe.

When I moved in, the water was BROWN for the first few weeks…read more Every now and then a lot black/brown specs still come through the kitchen faucet, bathroom faucet, bath tub, and dishwasher. I've complained many times and apparently the entire complex is like this. The management just says to "keep the hot water running until the brown stuff is gone" ....I worry about possible health consequences? I never drink the water, for it is often dirty and ALWAYS has a FOUL SMELL. Also, they sometimes disconnect the water (and toilets) for hours at a time for maintenance issues with NO warning. I have been mid-shower and had my water cut off and it did not come back on for 3 hours. One of the big issues I had with this place is the lighting. The lighting is VERY poor inside, with every light on it's very hard to see at night. It's that awful yellow low-lighting that gives me a headache from straining to see. The outside area, between buildings and parking lot is VERY POORLY LIT also. Management is poor, and they do not even have office hours at this complex AT ALL. No one is ever here. The property manager overseas at least 3 other apartment complexes, so getting in touch with someone can be difficult. There are some pros: Close to Tech campus, spacious for 1 bedroom. I chose this place because I needed a 1 bedroom, pet-friendly apartment (this is one of the few places in Ruston that satisfies both accommodations).

My wife and I tried to get in touch with someone about viewing a Martin Presence property in…read moreMonroe, Louisiana. When we finally did get in touch with someone, we were told we would have to pay a $25 fee just to VIEW a property. Not to apply, but to VIEW. I tried to clarify this with someone there, and was again told this was the policy. On our third attempt, we were told someone would call us back--they never did. Martin Presence is either a scam, or a very poorly run business. Either way, I wouldn't want to rent from them or let them manage my property.

If there was an option for zero stars that's what I would choose. Don't waste your time with this…read morecompany, they are a joke. There is absolutely no customer service, you can't get anyone to call you back and they never answer their phones or respond to email. This company is poorly managed and unorganized.

Horrible customer service. I rent from Martin Presence. I have three maintenance issues that I…read morehave called about. One has been going for several weeks with no resolution. I would not rent from Martin Presence again and I would not have them manage a property for me.

If there was an option for zero stars that's what I would choose. Don't waste your time with this…read morecompany, they are a joke. There is absolutely no customer service, you can't get anyone to call you back and they never answer their phones or respond to email. This company is poorly managed and unorganized.

My dishwasher has been broken since I have been living in the apartments. I filed not 1, 2, but 3…read moretimes a maintenance request to install a new dishwasher. The renting staff does not fix anything that would cost them anything out of their pocket! Do not recommend renting from a group that does not satisfy its customers!!

From the owner: RE/MAX Results Realty is a full-service real estate office specializing in Residential, Commercial,…read moreLots & Land, along with a Property Management Division. We serve all of North Louisiana and are centrally located in Ruston, LA. Let our team help you find the PERFECT property for you! Each office Independently owned and operated Licensed in Louisiana, USA