When you do business with anyone you deserve to be treated fairly and with respect. For a car,…read morejewelry etc. When you give your word to a customer it should be honored. When you sell merchandise you then expect the buyer to resell more to the next person which is why I found this transaction to be disheartening. I recently inherited some silver jewelry. I cannot wear silver. Because of the positive reviews and that my husband used Alvarez to purchase batteries for his watch he took the jewelry to them. The jewelry was weighed and a price was quoted. My husband asked if the quote would still be honored the following day. Alvarez said yes. After coming home and discussing it with me we decided to accept the offer. My husband went back to Alvarez the SAME day and he lowered the price from the original offer. Obviously my husband asked why? The WOMAN said, its because you probably took the jewelry to other places and came back here because our offer was better. Huh? Seriously? What a rude and unprofessional thing to say. I will be honest and say that my husband eventually took the lowballed amount but for the difference it was not worthwhile to try and pursue. I have learned some very valuable lessons. TRUST NO ONE. Always get a quote in writing and that someone's verbal words are only as good as the person giving it. I sincerely hope that Alvarez Jewelers enjoys the money that they shorted from us as apparently Alvarez Jewelry needed the whopping $50 more than we did.

Terrible customer service, wanted us out the moment we stepped in. Very odd experience, it's like…read morethey don't want your money.

Jim and the rest of the staff at On Target Sales have always been AWESOME to work with! I've known…read morethem and been using them for my corporate logo apparel and other marketing items for almost 20 years now and I'll never go anywhere else!!

Been working with Jim at OnTarget Sales for years now and they are incredibly efficient and…read moreprofessional.

Be cautious when shopping at this store. They do not offer refunds, and cash never give . One staff…read moremember, a woman with large glasses who claimed to be the manager or owner, refused to give her name and was unhelpful. Overall, the staff were rude and did not offer assistance. This was a disappointing experience.

I've purchased 5 pairs of shoes within the last 3 months. I've worn docs since I was in high school…read moreand I've loved them then and STILL love them now. I prefer going into the store than online. My family and I are always treated really well when we come here and this store, we don't live close by but we will make the trip to come here. Customer service is on point, shoe quality is great. I'm obsessed with all my shoes that I've purchased here!

I've interacted with this store professionally and personally. Every single time the ladies inside…read morewere squared away. A good mix of friendly and Get Sh$t Done. It's impressive how quickly I'm in and out with exactly what I need. My most recent visit was a personal one, to order new Class A's for a peer's funeral. They knew my size just by looking at me. They had my tailored items in my hand the next day. Knowing that my navy long sleeve shirt would not arrive in time, they offered to patch a short sleeve so I'd have something in time for the funeral. Quality service.

Curiosity drew my friend and I into this store. Neither one of us works in a profession where we…read moreneed uniforms. We were walking in Crystal Lake, saw this store, and said to ourselves, let's check it out. Who knew that we'd find such useful, comfortable clothes? My friend bought two pair of pants. She wanted something that she could "kick around in." These fit her perfectly. They even were available in tall (she's 5' 11"). I've talked to her since our outing, and she's crazy about these pants. She only wishes she bought more. I bought a scrubs-style top. These are available here in all sorts of crazy patterns. You would not believe how comfy this shirt is. It washes beautifully. It needs no ironing; it truly is "wrinkle-free." The clerk talked a bit about how comfortable scrubs are, and that you don't have to be a nurse or CNA to wear them. She is absolutely right. It was interesting to walk around and see the other items. If you're an Elgin police officer or fire fighter, you can buy uniforms, badges, hats and more here. You can buy several different kinds of stethoscopes. You can get shoes. If I needed shoes to live in, not for a wedding, I'd come here. You know these shoes are designed for people who spend hours and hours on their feet every day. I never dreamed I'd be a fan of a uniform store, but I am. You wouldn't come here for stylish or special events clothes. You should come here for the clothes and shoes you wear every day. I know I'll be back.

Quick, great customer service team, impressive transfers! I…read moreonly used a regular iron on ours.

Impeccable customer service, communication, quality of product, and turnaround time. I've done 3…read moreprojects with this team so far, about to be on my 4th, and every time they executed my order perfectly. Their direct to garment colored prints are beyond top notch quality.

Bought bag tags from them for my team, had ask them to change the spelling of 3 name tags, they…read moresaid they would make the changes and then never did and sent me the wrong names. After reaching out about the names, they never responded to me. Will never order again

Overall bad service- website prices different then I got quoted and slow turn around timeread more

I found this business online and called to ask whether they can ship to CA. I did not leave a…read moremessage. HOwever they called back the next day and left me a VM saying they would love to help me. I've since called them back 3X and left 3 messages but they won't call me back. I'm very disappointed. If you don't want to ship to CA just tell me, don't be passive aggressive and not call me back.

We have no experience with this store per se. The owner or manager, though,…read moreis stationed at this store. I don't exactly understand how you can give proper attention to Crystal Lake and Naperville stores. Should have a system for rotating stock or selling them as without warranty at a significant price reduction. Not being made aware of the warranty's expiration is very deceitful!

I absolutely would NOT recommend this thrift shop! Dishonest , unprofessional, rude, disorganized…read moreand bias! I rarely give negative feedback especially on small business owners because I like to help and support them to thrive, apparently NOT worth my time and money!!

if you are shopping retail, you are paying too much for not only your clothes but your furniture,…read moreyour kitchen items, your home decor, and many other great items BFC sells. Marianne is very picky about the 1000's of items she puts out on the floor and it shows in the quality and she prices it so it's friendly to your wallet. Her team is amazing and will help you fond the perfect outfit or table or purse or earrings! The service is 100%! Worth the trip if you ot from the area! Or shop online! They ship!!