Bad management, I was tricked into writing a good review ,…read morebut I made a purchase for 80$ plus tax. It wasn't the right item. I came back to the store minutes later to make an exchange. They did not want to exchange me full refund of item so I basically lost $40 they made exchange for cheaper item that was only 39.99 but refused to give me credit or refund for my 40$ balance I feel like its unfair they gave bad customer service and the manager or store owner was very rude I would never go back and wish I could take my good review they tricked me into writing up for a discount I didn't even get!!! Now I'm depressed because I could have gotten someone a gift with that extra money they took from hard working customer

my favorite vape shop! all the employees are super amazing too :) their inventory is great and they…read morereally listen to their customers requests

Don't let all the construction on 1960 discourage you, this place was well worth it…read more The Humidor is huge with tons of brands to choose from. They have a rewards program and staff is pretty friendly along with being helpful. There's two areas: The bar area and Humidor area. One area is quiet, the other is a party! I went on a Saturday. They had a DJ. I went back on a Sunday just to kick back again. And guess what? They had a DJ! They partied and vibed all weekend long. It was definitely worth the trip!

The cigar lounge itself, be it just relaxing, conducting, or entertaining clients, a wonderful…read moreplace to enjoy a fine cigar and spirits Many of the staffers, experienced, knowledgeable, professional, and if need be, can assist with your smoking and cocktail requirements. However, over the last few weeks, there appears to be a number of internal changes. Both the GM and Bar Manager have resigned. In my opinion, the service levels around the bar area have suffered. . The daytime staffer has little or no experience behind the bar. Entertaining customers, maximizing the use of their personal cellular device a priority, versus that customer service. Not to mention, being able to prepare even the simplest of cocktails without surfing the WEB. or checking " notes ". Once the evening staffers arrive, service level and customer service returns making MC one of the premier places in NWH to smoke.

I'm not too sure if they hired some new people, but I went today about 8 o'clock and I walked in…read moreand I've never had a problem at the store before every time I walk in everyone's very polite and very helpful and answer my questions and helpful with getting me things that I may need. But today when I walked in, some random guy was behind the shelf, just sitting down messing with random things hiding behind the counter and with everything being behind the counter, how am I supposed to get the items that I would like to purchase and I stood there for 10 minutes and this worker just sat there fiddling his thumbs behind the counter acting like I don't exist And I've been to the store many times I've never had a problem, but this is the second time that this happened with the same person like I get you working the night shift or whatever but you can at least still have some manners and greet your customers that are paying for items so I walked out of the store twice because of that random person I don't know if he's a worker or not doesn't seem like it cause he's getting paid to do. Just ignore his customers. So I probably will not be going back to this place. I probably be making a further drive to another one that actually realizes that they have customers in the store and offers to help them. Imagine you do people walking out because you're ignoring them then why are you there at a job that require you to talk to people?

You guys get 4 stars only, cause I'm not letting the lighter thing go, but other than that great…read moreservice

The people who work here are very nice and helpful! I was disappointed that they don't sell flower…read moreanymore, but they still sell some good edibles that I've bought a handful of times. They were good for the price (I paid $5 per 1500mg gummy, and the quality was decent!). I recommend the Rock It gummies!

They let me know that their price is not less for American Spirit cigarettes. I've gone in to ask.read more

Absolutely the worst smoke shop ever. The staff was rude to multiple customers while I waiting…read more Then tried to sell me a glass piece at $10.99. I found another one for $6.99 and he proceeded to tell me that they were the same price (even though they were clearly mark differently). I was then threaten to leave and the clerk working at the store followed me out into the parking lot cursing at me the entire time. I would recommend that no one ever come here. They were equally as rude to the woman in line in front of me so clearly, this is how they operate. I would not recommend that anyone go to this joke of a smoke shop, unless you enjoy being threatened.

Best prices in Houston. CBD is super low. Will beat any price. Always has incense burning and it…read moresmells great. Large store great selection. Highly recommend.

The majority of the vapes and nicotine products are not from the actual manufacturers they say they…read moreare from. I grew up in spring and this used to be like the smoke shop to go to, and the management or whoever runs the store has changed 180%. The staff is rude and pretentious. They're constantly on their phone, not paying attention to you When I bought like eight vapes that were all fake, they wouldn't even refund me. They wanted to give me store credit, but how could I accept store credit for store that sells fake vapes. You lost my business and my trust. Management should do better on who they hire and what they sell. Come on now, Do better And you overprice everything What blows my mind is that it's not real manufacture grade. It's all dupes from like Japan

All the vapes are fake. Make sure if you shop here to scan tje QR code for authentication. Horrible…read morecustomer service. Honestly I would just avoid this place at all cost unless you enjoy rude people. Prices are high if you consider that it's all fake products

Great service and they have a nice variety of pipes to choose from. Also have a ton of vapes to…read morechoose from

From the owner: We specialist in selling in great prices. We have Tobacco, pipes, Hookahs, Waterpipes,…read moreVape,Vaporiser,Scales,Grinders,Charcoal,Hookah,Tobbaco,CBD all forms,Kratom,torches,rolling papers, whip it, hand pipes, rolling trays,detox,incense, Air freshener, Cigarillos, Ashtrays and more.

Rock-N-Roll it is one of my first choices on a long list of smoke shops to frequent. Of all the…read moresmoke shops I go to, some of the best deals I have ever gotten were at Rock-N-Roll it. They have very competitive prices, are willing to bargain and frequently have specials. They have an impressive selection of blown glass pipes, rolling papers, grinders, herbs & more! If you are looking for real smoke shop inventory, try Rock-N-Roll it. Although there are many other smoke shops in the area, they generally tend toward general novelty items with a smaller selection of actual smoking accessories, but if you want to go to a smoke shop that is smoking accessories from end to end, with a few other cool things thrown in, this is the one to go to. If you want adult toys, gag gifts, T-shirts, posters, and other fluff that seems to comprise of 75% of most other shops, this isn't the place. If this place was open 24 hrs a day, I would probably rarely even make my purchases at the others.

Joy the cashier said check it just in case, then when it blinked she said "oh I guess it needs to…read morebe charged" said I'll come back if it doesn't work. Wasn't offered an exchange on the spot. Then they did shift change and the girl who picked up the phone was rude. Then said they weren't going to exchange it.

I visited this place with a few friends after hanging out at another cigar event. Parking is not an…read moreissue as it is located in a strip center. It is byob or if you don't bring a b outlet there is usually a few bottles on the bar that you can partake in for a tip.The whole place has these leather comfortable chairs. They are super comfortable. I didn't need to buy any cigars but they have a large area to one side where there were a large selection of cigars for sale as well as some of their own brand. A DJ is onsite that plays a variety of music. Its a great place to chill and have a smoke and a drink. I will return in the future to relax.

Good place. Nice atmosphere. Much better than when the previous owners were there. Lounge is…read moreavailable. I'll go back.