I'm going to thank Seth of the Billy Tecklenburg State Farm group he's good and trustworthy agent…read moreand if you're looking for a great agent that will help you get the lowest insurance policy you can get look up Seth

I have had dealings with Alyssa recently. She is knowledgeable and professional. She was also…read morepatient as she related some options to me. I will refer her and State Farm to family and friends.

So I know this is not the agent's fault but State Farm owes me $114 for a refund of unused renters…read moreinsurance that I've been dealing with since early April and I have yet to get it. The process they use to notify customers of refunds is via email and they sent the email to my spam I did not know I was getting an email I missed it and now here I am 8 weeks later still no money three stop payments three reissues still no money. The billing department refuses to overnight me the payment because this whole thing is their fault the agent missed Teresa Bush could just write me a check for $114 and get this done with but she doesn't want to do that because she claims that policy dictates they can't do that. Well customer service and the essence of continued good business practices should dictate the fact that she should do that just to get this out of their office and then if I ever get the check I just sign it over to her. At this point I would stay away from State Farm because if they can't even pay $114 refund to a former customer how are they going to pay a claim for a customer that might be significantly bigger than this. I just need my money I'm going to tenuous position here it's not that much and I can't get it I've had two guys from the office working on it. But the billing department isn't doing what they should be doing either this is beyond extreme right now and Beyond in up and Beyond incompetence that they cannot get me a check simply by just putting it in an overnight envelope overnight. I'm basically probably just going to shut down the whole thing and just bombard State Farm for their lousy customer service until such Point as somebody from their corporate office responds and reads this and maybe they can actually help me and act like they give a damn and be the company if they claim to be acting like a good neighbor. Cuz right now they're acting like a very poor business and a very poor consumer.

This is a wonderful State Farm agency and I am so thankful for having such a strong and thoughtful…read moreteam looking after all of my insurance needs. Chris D. helped me get renters insurance set up and answered all of my questions with ease. After starting my policy, I received a card in the mail signed by everyone in the office and it put a huge smile on my face knowing that they truly care about me and I am not just another customer. Whenever I have any questions, Chris is able to guide me through the process and help me with anything that I need. He is very trustworthy and reliable and I highly recommend him to anyone needing any insurance needs! Thank you Theresa, Chris, and the rest of the team at State Farm Insurance in Bexley, Ohio!!

Vonnie McDonald did not earn my business, she was given my account after it was passed from agent…read moreto agent around town, she is the fifth State Farm Agent to service my account. Well actually her office just accepts my payment. They are also the point of contact when State Farm says I need to replace garage doors, because they have mold growing on them from humidity moisture, to provide them with proof of estimates and replacement of garage doors. State Farm also demanded I replace a perfectly good roof that roofing replacement companies wrote estimates showing cost of replacing the roof, but indicated the roof did not need replacement. So I didn't waste the money to replace a functional roof. Vonnie McDonald insisted my policy would be cancelled despite providing the documentation. There was also 19 month waiting list at the time to have a roof replaced which would extend past the policy renewal date. I provided the documentation and thought we were good to go. We renew in April, I get the renewal letter in March, sometimes February and we did not get one. I went to Vonnie McDonalds office to inquire and just make the annual payment. The y refused the payment stating they needed the renewal letter to accept payment. Something that had never happened in the ten years I have been paying for State Farm insurance. It turns out the inspector has the power to cancel policies according to Vonnie anyway and despite the inspector cancelling my policy two months after the letter was sent, State Farm and Vonnie McDonald strung me along for ten months saying everything was good to go, so they didn't have to give me a refund. I believe I received $23 back once I figured out they were not renewing my renters policy. My renter is also a reservist, who served two back to back deployments and was not living in the rental property because of the deployments. Inspector not only decided I needed a new roof despite never inspecting the roof as security cameras do not show anyone performing and inspection of the roof until the roofers who came to provide estimates came out to look at the roof. The same inspector from State Farm decided he can determine a vacant home by looking at a house. Documentation was provided to Vonnie McDonald and to State Farm and we were ignored. They took our payment and intended to not provide coverage or renew our policy because we didn't need to replace the roof, but couldn't get a roof installed until four months after the policy renewal date. State Farm Vonnie McDonald dumped us and then a few months later had the audacity to cold call us to Insure our six cars and travel trailer with them. We can't trust we will be covered even if we pay the annual premium up front and I declined their offer to quote us an auto policy. The lady that called ended the call with a comment that I can keep my business elsewhere as we could afford the policy anyway. Never again will we use State Farm or Bonnie McDonald as an agent.

I have been a customer of State Farm for just a short period of time and I have to honestly say I…read morehaven't been this happy in a long time this has been a phenomenal experience so far The people are very caring and I used my roadside assistance It was easy. They were efficient their professional. They were on time they communicated with me through the whole process I just love this insurance company and I would recommend anyone to come here. It feels like it's a big family. They really take care of you and they really value you as a customer and I think that is so big I give State Farm five stars and I would recommend my close friends and family or anyone that's reading this review to give it a shot It's worth feeling like you mean something it's important and a good feeling to know that people care and you get your moneys worth for superior services thank you State Farm.

Matt Simonds has been my agent since he started his agency for over 25 years. He is wonderful,…read morecaring and very responsive. He always takes his time to listen and exceeds expectations every time.

I have to wonder if that other review was written by a competitor. I have had insurance with this…read moreagency since 2002 without an issue. In one instance I bought a Chrysler minivan on Saturday. On Wednesday I was awakened from an afternoon nap by a loud noise. One of the City of Columbus trees had dropped a huge limb- right on top of the van. The roofline was about a foot lower than it had been. State Farm totaled the vehicle and paid off, even though I hadn't contacted them to put it on my insurance. They give you about ten days to do that.

Company has absolutely no customer service whatsoever. Three months after being involved in a multi…read morecar accident and calling repeatedly and being told every time they will call back the next day. The next day never comes. After leaving many messages and speaking directly to individuals at the office I have still not received a callback. If this is considered good service I would hate to see what is bad service.

Independent agents, so they can price policies with several different companies. My agent is…read morefantastic, love her to pieces, have had home, rentals and auto with her for years. Prior captive Nationwide agent was not helping with ridiculous premium increases, and Tamara was able to get me pricing that was almost half the prior without lowering coverage. When a giant tree fell and my entire back yard was nothing but tree, the thing clipped the roof on the back of the house, huge mess, the adjuster wanted to allow something like $500 for tree cleanup, which no tree service would touch for less than many multiples of that. Tried to give me a hard time on cost of deck replacement, I wanted it restored to its exact prior condition vs some less expensive albeit same size option. Well my agent really went to bat for me, came out to my house, argued with adjuster, got it all settled including replacing the roof. How many agents do that? When you have a large, messy claim is when you find out what kind of agent you really have. Hope to never have another claim, but if I ever do I know she will be there for me. Highly recommended.

We recently worked with Ed Stratton and Holly Dreher of Stratton Mortgage on the purchase of a…read morecondominium in Fort Myers Beach. They were great to work with, very thorough in the processing of the loan and responsive to every request throughout.

I recently purchased a home in Dublin for myself and my 2 kids. I worked with Trey Reedy and he was…read moreabsolutely fantastic. He is extremely knowledgeable, kind, patient, and fully advocates. He was able to get me a great fixed rate and explained things in ways I could understand. He went above and beyond in helping me throughout the process and was fantastic. I highly recommend Trey to anyone that wants to have best in class service. Trey Reedy is the best!!

This Company is legit and amazing with credit repair. I was previously scammed and they did nothing…read morefor my credit score but working with Credit Remedy they moved my score up 74 points in a little over 30 days. The company kept constant communication with me as I explained about my previous encounter. If you want a better credit score then hire them ASAP!

She is the best of the best. She works hard helping all her clients. She is so supportive and kind…read more She had helped me buy a HOUSE under a year. She works overtime after business hours to answer all your concerns and questions. She is even helping and mentoring me to start up a business no one does that but her!! I love credit remedy!!!

Whenever I contact State Farm I receive excellent service. They take care of my questions and they…read moremake sure that every encounter is a positive one. I am very satisfied with the service I receive.

i just had to file a claim with Debbie Montgomery State Farm after having her help handle all my…read moreinsurance needs for several years. Everyone at her office has always been able to answer all my questions and any question about coverage. Cindy Lou has even made follow up calls to make sure policy is updated . After filing a claim I was really happy with State Farm and all the help from everyone in her office and all the staff at state Farm that listened to all my claim details. I was upset and they took the time to listen and explain how the claim process worked. Afterwards I was so happy I got to deal with this group. The support starting with Debbies office to State Farm showed me what great customer support. Again Thanks to all. I know if a have a problem they will always be one phone call away. Thanks JT