I have had all our family coverage with Erie through Frank Spicer for decades. They are fantastic…read moreand whenever we have needed them, they are there for us. They treat you like family trying to help you during a difficult time and the service is extraordinary and ...uncommon. We are customers for life and cannot give a higher recommendation.

Excellent team! We have had auto insurance with Erie for over 15 years and have always been given…read morethe best customer service. Just recently Erie handled an issue I was having with Geico Insurance stating that the motorist that hit me didn't have coverage, but Erie stepped in and handled all of my needs. The agent's name is Lisa Gagnon. I called Geico back and it was a totally different conversation.

We have been clients of Preferred Insurance (and Erie) for over 20 years and have always found them…read moreto be helpful, responsive and personable. A special commendation to Shawna Ranae, who recently spent 30 minutes on the phone helping my (very discerning) wife and is just terrific.

if i could give zero stars i would. i have tried to reach management at this agency regarding a…read moresmall issue for 4 months and they never respond. i have 3 policies with them. my former agency merged with preferred - i did not choose them. what began as a small issue has become ridiculously time consuming and annoying due to their lack of caring and horrible customer service. i have never had an experience like this and highly discourage anyone from doing business with them.

Robyn in Mary's office was so patient in helping getting my dad's insurance reinstated. She…read moreanswered every question we had and would not mind when we followed up every day. Great office and very trustworthy and kind people!

Just changed over to the Mary Russell agency. Great experience with Alisha!…read more She was very informative, patient, and answered all of my questions. She worked with me to get the best coverage, access to eligible discounts, and beat the premium I was paying with my old company ( AAA). Look forward to working with State Farm again!

Chris and Denise are the absolute gold standard in professional service in auto and home insurance…read morematters. I have been with them about 15 years. The high level of knowledge and always genuinely friendly service that they have given me consistently over the years is extraordinary. It is like having a close relative in the business.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Fairfax. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Fairfax residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Fairfax today.

In all my interactions with Aida Morgan she has proven to be a highly knowledgeable and…read moreconscientious agent. It's clear that she takes customer service VERY seriously. She constantly goes the extra mile to see that her customers' interests are attended to, and patiently answers all questions. In addition to this, I know her to be continually staying on top of her partners' products and offerings, as well as all the necessary regulations and parameters needed to administer a variety of accounts. I cannot imagine trusting anyone else with my insurance needs.

I am from out-of-state, and needed renters insurance for my daughter's off campus apartment. Aida…read moreMorgan was very, VERY helpful. Very polite and friendly, and very knowledgeable. The quoted rate seemed good, but I did not get competitive quotes to compare. I did not shop around since her help and service was stellar.

There is this agent named, Gabriela Pardo that works here, who is extremely unprofessional and…read morefrankly speaking, very dull, as this person does not know what she's doing and do not even have accurate information when a customer asks her question. When a customer points out her wrong information, this person would in return not only gaslight you to normalize her wrongdoing but also defend her wrong information. This person also does not consider the cause of the whole issue which comes from her end, but plays victim when customers show responses and reactions to her wrongdoings that she deserves. I highly do not recommend partner insurance/Erie Insurance and a person like that working as an insurance agent is really pathetic and interesting to see. Sign up for other insurance companies, you deserve better!

From the owner: Partner Insurance is an independent agency providing Personal, Home, Auto, Life, and Business…read moreInsurance, as well as Surety and Benefits coverage, to its customers nationwide.

Gina has been our agent for over 25 years. There is nothing she can't handle with just one phone…read morecall. Her team is also highly qualified and go above and beyond the call of service. Look no further if you need a full service agent. 10 out of 10

I have to say I have been their client going on 20 years and have found them to be very responsive…read moreand professional. Their staff is always polite and helpful. I wouldn't hesitate to recommend them to anyone. Just a follow-up on our visit today. Nancy was amazing. We got insurance for Emilie's new car, so we went in to do a sit down. We talked almost an hour about family and kids. It's nice to have a face to the voice on the other end of the line. Met Gina Mines also as she walked in.

Note this office is on the ground floor but is ONLY accessible from the the exterior of the rear of…read morethe building with plenty of shade-covered parking in the morning. GPS misguides its drivers to the front of the building and the interior. Avoid the garage and park in the back for a closer walk. I recommend visiting for International Driver's Permit (IDP), maps, and travel advice. We were in and out in less than half and hour. After many years of not traveling, it is great to visit and learn what are the latest luggage packing cube trends in traveling or how much things have evolved since we last traveled. Online IDP has its place but a AAA office visit rules for speed: 20 minutes versus a week for online which necessitates waiting for shipping. This is a great place to see and hear the most recent ideas for more efficient travel.

This has to be one of the worst car repair shops around and I have been to many of them. My car was…read moretowed here after dying on the highway. I received an initial call eight hours after the car was towed there saying they had my vehicle and then didn't hear from them again. No missed calls and no voicemails for over a week. I called the center every single day and no one ever answered the phone so I went into the location over a week later to check on the status of my car. The mechanic insisted that he personally left me multiple voicemail messages and called me repeatedly, but I had ZERO missed calls or messages from AAA. The mechanic then informed me that my car was simply out of gas and they were waiting for someone to track down some gas. They then charged me almost $200 for that diagnosis when I confirmed that my car was NOT out of gas and that I would have it taken elsewhere. I had my car towed to my trusted mechanic the next morning where they confirmed that not only did I have gas in the tank, but it was likely a timing belt issue. I wouldn't recommend this place to anyone that relies on their vehicle at all unless they enjoy being treated with disrespect and/or have a lot of money to spend on needless diagnoses.

I'm in my early 30's and I've been using Erie insurance through Keener Agency since I started…read moredriving. I've also used them for commercial vehicle policies as well as business liability. My experience with this agency and all the people that work there has been overwhelmingly superb throughout all my years there. Thanks specifically to Charles and Rose! I'd be staying with them, but I am moving to North Carolina and they aren't licensed to do business there :(

From the owner: Specialize in SR-22 and FR-44 filings @ Allrite!…read more Allrite Insurance Agency Inc. has been in Business since 1987 and proudly serving the whole of Fairfax, Prince William and Loudoun County. They provide insurance for cars, trucks, commercial vehicles, motorcycles, recreational, vehicles, homeowners and mobile home owners. To experience our professional and courteous customer services call us today for a free quote.