1. Preferred Insurance

    1. Preferred Insurance

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    Fairfax, VA

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    Preferred Insurance

    3.0 (6 reviews)
    Closed 8:30 am - 4:30 pm

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    Services - Preferred Insurance

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Geico Insurance - Damage to my car by Daron Trent Geico Insured

    Geico Insurance

    (6 reviews)

    I have been a long time GEICO Auto Insurance customer, first with my Ford Thunderbird and now with…read moremy Lexus vehicles. Lately, over the past 12 months, GEICO appears to have taken the practice of charging people in advance of the bill due date. That is to say, you pay your 6 Month Premium off inside of 4 months and are expecting to coast for the remaining two months before renewing. GEICO sends you a bill right away within weeks wanting PAYMENT FOR EARLY START OF THE COVERAGE. When you call and speak to their customer service representatives, you get a lot of incoherent information that makes no sense but they keep pressing you for the restart of your term 1-2 months before its due to actually start. When you ask them, what happens to the funds you have paid in advance if you choose to leave, they say that they will reimburse you for the extra months paid for. However, they refuse to put it in writing via email or written letter. GEICO has always been responsive when I needed auto insurance services and I am grateful but this advanced, early billing is questionable to say the least.

    My husband and I was with GEICO since 2005. Called in October 2025, said we are switching insurance…read morecompanies for lower rate. Was told they can give me better rates than they're giving me now. Why wait till I'm ready to leave? To keep customers should have done it to begin with. One month later, tried to switch back, getting the run around. Need proof of residency, proof of registration. We still have our motorcycle polices with GEICO. Maybe I should rethink that.

    AAA - Fairfax

    AAA - Fairfax

    (28 reviews)

    I have been a AAA member for over 30 years. Recently, I called AAA for a jumpstart service for my…read morecar, and my experience was extremely disappointing. When the technician arrived, the first thing he asked me was whether I was "Muslim." I found this question highly inappropriate, unprofessional, and completely unrelated to the service request. He then attempted to jumpstart my car but failed and told me it was a mechanical issue that required professional diagnosis. I asked him to try again, as I was confident the car simply needed a jumpstart. He tried again and still insisted it was a mechanical problem. However, when I later called a mechanic, it took him less than two minutes to successfully jumpstart the car. This clearly shows that the issue was not mechanical, but rather a failure on the part of the AAA technician. I am left questioning whether the technician AAA sent was properly trained or competent, especially given both his inability to perform a basic service and his unprofessional behavior. This is not the first time I have had a poor experience with AAA. In fact, this service call ended up costing me more time and money than resolving the issue independently would have. What is even more frustrating is that I never received a follow-up regarding my complaint until it was time to renew my membership. The resolution offered was inadequate--a free service call to be used within a week before my membership expires, despite the fact that my membership already includes unused service calls. In other words, I was offered nothing of real value. When I pointed this out, the representative simply said, "I'm sorry you feel that way," which only added to my frustration. Overall, I am extremely disappointed--not only with the technician's incompetence and unprofessional conduct, but also with AAA's poor handling of customer concerns. There are many competitors offering better service, and based on my experience, AAA has fallen far short of expectations.

    Note this office is on the ground floor but is ONLY accessible from the the exterior of the rear of…read morethe building with plenty of shade-covered parking in the morning. GPS misguides its drivers to the front of the building and the interior. Avoid the garage and park in the back for a closer walk. I recommend visiting for International Driver's Permit (IDP), maps, and travel advice. We were in and out in less than half and hour. After many years of not traveling, it is great to visit and learn what are the latest luggage packing cube trends in traveling or how much things have evolved since we last traveled. Online IDP has its place but a AAA office visit rules for speed: 20 minutes versus a week for online which necessitates waiting for shipping. This is a great place to see and hear the most recent ideas for more efficient travel.

    Preferred Insurance - homeinsurance - Updated July 2026

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