**COVID-19 REVIEW**…read more I have been coming to Hogenkamp's for years and they are always friendly, helpful, knowledgeable, and professional. Truly fun to do service with them. I recently got a few scratches on my glasses, and called hoping that they were still open for business. I spoke with Joe about my situation, and asked if he could order new lenses for my glasses. He said it wouldn't be a problem at all. After two days, he told me that they had arrived and I could do curbside pickup! What does that mean? I was told to clean my glasses with warm soap and water, put in ziploc bag, and write my name and number on a piece of paper. As the office itself is closed, they have a chair that I could put my glasses on for them to pickup and do work on. Give them a call when you wanted to come for the work and it would then take 45 minutes - 1 hour. Sure enough, after that time frame, Joe called me and said they were all done and on a table in the vestibule for me to pickup. Terrific! Highly recommend them for any of your visual needs!

While getting my hair cut, I happened to mention to my guy that I was planning on getting new…read moreglasses, and I wanted to find a place that would help me choose a style that would look good on me. He immediately told me I just HAD to go to Joe Hogenkamp. I had a new prescription, and it just so happened that my elderly father needed new lenses as well, so it just made sense to go together. We were warmly greeted upon entering, and I roamed the displays to get an idea of what I might want. There are hundreds of frames in all price ranges. Fair warning - you will not have a quick in-and-out experience here. They take their time with every customer, and it's a busy, busy place. So plan your visit accordingly. Joe took care of Dad first, and I was so impressed with how respectful he was toward my father, explaining every detail of what he was doing and making sure he was comfortable. Then it was my turn. I gave Joe a general idea of what I like, and off he went to make some selections. He came back with 6 pairs for me to try, but although I tried them all, I pretty much knew right away which ones I was going with. I've been wearing glasses for years, and since I feel they're part of my anatomy now, I want them to reflect my personality. So I choose without looking at the price. None of those budget frames for me. And I gotta have some bling! I was pleasantly surprised by the price. Don't get me wrong - they were expensive, but still less than I was expecting. Two weeks later, our order is in! Since Dad didn't need new frames, we had to allow enough time for the tech to get his new lenses into his existing frames, which takes about an hour. So when we arrived, they took his glasses in back, and I got to have my fancy new specs fitted. When my father's were ready, Joe brought them into the waiting area to fit them on him, which was so very considerate, as it's obvious that walking isn't so easy for Dad anymore. I value service almost more than any other aspect of any business, so I can't recommend Hogenkamp highly enough. When the people taking care of you are four generations of a family, you know they must be doing it right.