I ordered 3 growers bunches of flowers from Lilypots to use in arrangements and on a cake for a…read morebaby shower that I planned, and I am definitely pleased with how everything turned out! Cassie answered my emails very timely to ensure the bunches were ordered properly, and they were very clear on what options I had. I chose Lilypots over a slightly less expensive option because the customer service they provided definitely helped mitigate the stress of party planning. Overall, I was very happy with the experience! Picking the flowers up on a Friday afternoon was a bit more difficult due to the many weddings and deliveries they are often juggling, but I totally understand this is a crazy year and weddings are the core of their business! They called me about what time frame I could get my flowers and were very apologetic it varied from their store hours, but I definitely appreciated the open communication and customer service! Also, they have designated free parking in front of their shop for customers which is a huge plus in Lake Geneva!

I cannot day enough amazing things about these florist and their amazing shop. I just chose them…read morefor my wedding flowers, and upon my initial consultation I knew I was making the right choice! Laura and Cassie were so kind, sincere and helpful in choosing flowers that would work beautifully together. My bouquet was absolutely stunning and I got so many compliments on the pergola decoration all night. I am absolutely thrilled and will recommend this shop to all of my friends. Working with them was truly amazing and they were such a gorgeous addition to my day! I cannot say enough awesome things. Work with lily pots and you will get stunning bouquets, gorgeous colour combinations, and a fantastic group of people to support you and ensure your happiness!! Ps. We chose sunflowers, maroon dahlias, pink free spirit roses and blue delphinium. Incase you're curious ;)

Went there Sunday morning to get a few plants to put around my deck. Still had a decent selection…read moreconsidering its well into July. Plants are watered daily as needed and look healthy. The place is huge so expect to walk a lot. They have carts for your plants to make things easier. Two different employees helped us and were very knowledgeable about the plant we were interested in. Parking is good. Prices are average! We will be back.

Disappointed. I've been here twice and they overcharged me both times. The first time they got away…read morewith it because I didn't realize it until I got home. The price in the yard says one thing and the price they charge at the register is different. Because you can't see the tally as the cashier is ringing your things up you'll get to wait as she issues you a refund when you catch her, if you do. I'm wondering how many people don't realize what's going on there. I won't be going back.

Tali did a great consultation and collected inspiration pictures. It was close, but missing some…read morekey flowers/colors from her proposal. She nailed our two tier flower decor. My bouquet was a great size. What I really really didn't like is that she added fruit to all of the guest centerpieces without asking me or telling me. I got on the boat and saw a bunch of plastic oranges in the flowers and I felt it really changed the theme. I think she replaced one of our requested statement flowers with the plastic oranges.

I have just started ordering flowers from Tali at Perfect Petals in Lake Geneva, WI and she does a…read morewonderful job! A great listener and a beautiful design aesthetic. She is a very welcome addition to downtown Lake Geneva ~ Welcome!

Wanted to send flowers locally from out of state, and had been in Tattered Leaf Designs Studio…read morepreviously, so I knew exactly who to call. Asked for something in a price range, gave the occasion and some info about the recipient, and on the day of delivery, I received a photo and delivery notice. I have to say this: the flowers and arrangement were spectacular! The container was perfect (corrugated tin, for a gentleman), the arrangement was anything but typical, bottom line -- GORGEOUS! I could not be happier with the final product, and will definitely order again next time I need to send flowers in the area. You won't be disappointed. Thank you for making someone's day that much brighter - you did NOT disappoint!!!

I can't even begin to express how happy I am that I chose Joanne from Tattered Leaf to provide…read moreflowers for my wedding. From the minute I walked into her shop, I knew that I would love her. The shop itself is extremely cute and Joanne is full of great energy and ideas. I came to her with very little ideas for my wedding and she somehow came up with a dream vision that she executed perfectly. The bouquets were so fun, pretty and unique as well as my centerpieces. I asked her to decorate a metal arbor for my ceremony and she completely transformed it. All of my guests were raving about how pretty the flowers were. Not only is she great at designing floral arrangements, but she went way above and beyond for me by helping hold the back of my dress as I was walking around before the ceremony, as well as asking if there were any other last minute things that I needed done. She truly is amazing. An extra bonus is that she is VERY reasonably priced as well.

This place was super great. Helped me last minute and made me a beautiful bouquet! The roses…read moresmelled so nice. Chefs kiss.

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

So I called Gia Bella for some flowers for my wife's birthday and Tony (the owner) personally asked…read moreme about the flowers my wife likes. Tony did a fantastic job with the arrangement and my wife LOVES them. She did an amazing job! I highly recommend Gia Bella!!!

Beautiful selection of flowers, delivered on time and with friendly customer service. This will be…read moremy go-to flower shop for future orders!

I recently ordered a flowers online through "Fromyouflowers" which Serenity Floral made the bouquet…read more, expecting a beautiful arrangement as shown on the website. Unfortunately, what they received was far from what I had paid for. The bouquet that arrived looked nothing like the one I had selected, and it was a huge disappointment. The arrangement was poorly done. I had high hopes based on the pictures, but actual product did not meet my expectation at all. I would not recommend this website if anyone is looking for quality and accuracy in your order. Serenity Floral should have not attempted to create a bouquet if they weren't able too. I should have been contacted.

From the owner: Serenity Floral proudly serves Lake Geneva and surrounding areas. We are your local family florist,…read moreand are committed to offering only the finest floral arragnements and gifts backed by friendly prompt service. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Serenity Floral be your first choice for flowers.

I ordered a sympathy plant basket on May 20, 2026 for delivery on Friday, May 22, 2026 after 2…read morep.m., so the recipient would be home to receive it. The basket was not delivered, and I received no notification. After learning this on Tuesday, May 26, I called the florist twice and left two voicemails. I also emailed them. I received no response. Late in the day, I texted the phone number left on the business voicemail asking where my $187.67 sympathy basket was and received a response that said, "I was out of the shop, and my staff didn't know where to deliver it to. It will be delivered sometime today. I'm sorry and will credit your purchase for $50." The item was delivered but left outside in the heat when the recipient was not home. No credit was provided. I texted the owner again on May 23 to demand the credit for the poor service and the breach of the written order. I did not receive a response.

My mother-in-law died and since the funeral was in AZ, my sister ordered a plant to be sent to us…read moreat our home in Lake Geneva, from Jodi's Floral in Elkhorn. After a couple of weeks, my sister asked me if we received the plant. We did not. My sister called her florist in Racine, who arranged the delivery through Jodi's Floral in Elkhorn. The florist in Racine had already been charged for it. The Racine florist attempted to call Jodi's, but no one answered. Messages were left for Jodi and no call backs were received. I never got the plant, and the money was finally refunded back to the original florist and ultimately, my sister, once the Racine florist filed a complaint with the FTD. DO not do business with this florist. I am just thankful that we didn't have to use Jodi's for the actual funeral as we would not have gotten the flowers for the service!!