I've been on the membership for years. It's definitely the way to go! It always gets my car, clean, shiny and dry. They have the best vacuums and free mat washers. But the real reason I come back is the outstanding customer service. They truly treat you as a guest. read more

Great wash. Decent rates. [[HIGHLIGHT]]Excellent customer service.[[ENDHIGHLIGHT]] Multiple locations. Convenient app. Recommend. read more

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So glad this opened down the street from our house. We don't subscribe for unlimited washes, but do the 'pay as you go' option, which allows you to sign up on the app and pay automatically when you get a wash. My vanity license plate seems to perplex the plate readers, so they often have to look up my plate, but the process of getting the car washed is very efficient and you move through very quickly. [[HIGHLIGHT]]The staff is always friendly and helpful, if you need to talk directly with them.[[ENDHIGHLIGHT]] Prices are competetive with similar businesses in the area, and they offer occasional deals. The wash does a very good job getting the car clean and dry! read more

I understand that mistakes happen. What I do not understand is how a simple misunderstanding escalated into such an unnecessary and unacceptable experience. [[HIGHLIGHT]]Because my new truck currently has temporary license plates, I must provide my membership code each time I visit. My code is BP1975. To avoid confusion, I always say it using the NATO phonetic alphabet: "Bravo Papa 1975." I do this because attendants have previously entered the wrong letters when I simply stated "BP."[[ENDHIGHLIGHT]] I should also explain that I recently suffered a stroke and continue to experience lingering effects. The stroke left me with partial paralysis in my throat, which limits my airflow and can make it difficult for me to speak in complete, fluid sentences. That is precisely why I use the NATO phonetic alphabet--to communicate as clearly as possible and avoid misunderstandings. [[HIGHLIGHT]]When I provided my code to the attendant, Aden, he appeared confused and repeatedly re-entered information into the computer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He then informed me that the credit card on my account had expired in April. I immediately explained that this was incorrect because my credit card does not expire until September 2029. I also opened my Tommy's app and showed him that all of my memberships displayed active status with green indicators and there were no notifications indicating an expired payment method[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]Despite this, he continued insisting my card had expired. To eliminate any doubt, I tapped my credit card on the payment terminal.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]After doing so, Aden looked at me and asked, "Are you Rick?" I replied, "No, I'm Brad," and pointed out that the name on my credit card matched my own[[ENDHIGHLIGHT]]. He then asked whether my code was "RP1979." At that point, I raised my voice--not out of anger, but out of frustration that I still was not being understood--and clearly repeated, "Bravo Papa 1975." [[HIGHLIGHT]]His response was, "I thought you said 'Ravo Papa.'" I asked him, "What word is 'Ravo'?" His reply, delivered sarcastically, was, "I don't know"[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I have been a loyal customer for years because I believed Tommy's valued its customers. This experience has left me deeply disappointed.[[ENDHIGHLIGHT]] What should have been a 10 second interaction turned into an embarrassing encounter involving police, cancellation of my memberships, and a trespass warning--all because I asked for proof of transactions after an employee confused my account with someone else's. read more

Its a beautiful car wash everything inside is maintained and clean consistently and I am never dealing with any issues with the staff or wash read more

[[HIGHLIGHT]]friendly & professional staff[[ENDHIGHLIGHT]], location was tidy and the amenities were great! I left with a clean car for a very reasonable price :) best carwash in DSM! read more

My car always comes out clean and very shiny. [[HIGHLIGHT]]The staff is always very kind and always has been fair to me.[[ENDHIGHLIGHT]]

This has by far been the best car wash I have ever been to. My car is always so clean and shiny, and [[HIGHLIGHT]]the workers there are always so friendly and helpful.[[ENDHIGHLIGHT]] read more

Haunted House - [[HIGHLIGHT]]we attended the haunted house and it was spectacular.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]There was quite a line but they had scary people wandering the parking lot.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have to say they made me scream more than one time.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]It was quite an experience and the pictures will tell a better story than the words...[[ENDHIGHLIGHT]] read more

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[[HIGHLIGHT]]The customer service was great, helped answer a question regarding after wash.[[ENDHIGHLIGHT]] Truck was needing a lil extra and they made sure it gone done correctly. read more