knowledgeable, fair prices. quality labor friendly , Whitney is great with parts and salesread more

I called every Arctic Cat dealer within 300 miles of my home and none of them would help me…read morepurchase a new 2023 Alterra TRV LTD. I was told by one of the dealers I spoke with that Bobby's had recently received one and I should try calling them. Whitney was amazing on the phone. Within a matter of a few moments on the call she was placing the order and was confident it would be fulfilled. I was updated with emails and phone calls all along the way as I waited for my new machine to be built and delivered. My order was placed Jan 6th and by Feb 21st I had the ATV in the back of the truck for the 8 hour ride home! Bobby was thorough and went over everything with me before personally loading and securing it in the truck. It may be an 8 hour drive for me, but I'll be back if I ever need another ATV ordered! Kristie M from Southern Maryland

This business has very knowledgeable mechanics. They know what they are talking about, and do a…read moregreat job! The only place in LaFollette that services ATVs, motorcycles, and dirtbikes!

Needed an part in a pinch, Remy was very helpful and came through with the part!!! Much thanks,…read morewill do business again if we are in the area, thanks! PS- Appreciate the information on where to do some local riding, we took your advice and it was great, thanks again!

Forget going to Harley for a tire service. These guys are great and very reasonably priced. Great…read moreatmosphere and waiting area. Only place I'd bring my bike in the area.

Dropped 2022 CRF 450R off for valve adjustment, oil change, spoke tighten, exhaust gasket replace,…read moresee if oil around front sprocket residue from chain line or if the case is leaking, and an inspection to go over and see if it needs anything else. At drop off all this was discussed and talked about if it is going to be over $1500 give me a call, if not go ahead and fix it. I pick the bike up today (two weeks later). Pay the $1k + bill, they bring the bike out. I start looking it over. Looks like the valves were adjusted. But can't tell if the gasket is leaking or not bc there is fuel or something dripping from the bottom of the fuel tank onto the top of the engine. Look at the engine oil, looks good. Inspect the exhaust, looks like gasket was replaced, muffler is a little loose but nothing I can't tighten. Look at front spokes, a few seemed a little loose but better than they were. Back spokes were tightened but one was broken and not fixed or anything. Front sprocket was not cleaned or any signs of inspection done. Plastics were a little loose. But nothing I can't tighten. Start the bike, which it didn't start when I dropped it off, so the valves were done. Still can't tell if it is leaking bc what I assume is fuel leak from the tank or connection. Let it run while I strap it down, start to hear a little tap or slap in the top end. Shop manager claims they will honor their work if anything goes wrong. Hopefully it is fine. My personal experience was not good with this mechanic shop. I don't feel like I should have to go home and work on what I thought I just paid a shop to do.

I was on the road on an 11k mile trip. I needed an oil change. I called ahead a few days, and they…read moregave me a first thing in the morning appointment on the day I requested. Most shops are weeks out right now. Bike got in and out quickly and I was back on the road. Super friendly and super helpful. Lots of cool bikes to walk around and look at in the multiple dealerships while I waited.

I am new to motorcycle riding and needed a helmet. Samantha took her time explaining the pros and…read morecons of each brand and fit. She answered all my questions and was incredibly helpful. After trying on a bunch, I walked away with a great helmet and riding gloves. I highly recommend working with Samantha!

We dropped our boat off for service as our check engine light was on. We were told it would take…read more2-3 weeks to have it back. At the end of the 3 weeks, we were told another 4-6 weeks. The boat had not been assessed nor had any parts been ordered at that time. In addition, we were told that if we had purchased from them, they would have moved us to the front of the line, however, since we did not, it would be looked at last. Unfortunately , the business we purchased from, stopped being a sea doo dealer and was not able to service our boat. I would not recommend their service and our next boat purchase will not be here.