Excellent company which gave top class service from start of the job to the end. They done my…read morecomplete house & was all fitted perfectly, with no disruption at all I contracted the job to them on the Monday, and they had started by the Wednesday & all completed by the friday. How impressed was i Both the guy who came out to price & the fitting guys were very pleasant & helpful at all times.. If only all workmen could give such a good service the world would be such a better (and less stressful) place They even cleared up all the fluff and stuff from the cutting of the carpet - and left it hoovered & immaculate

Over charged nearly £200+VAT, only use if you want to be robbed…read more These guys came out to fix a backed up bathroom, got in contact via an emergency plumber agency. While they were very nice, polite, prompt and fixed the issue. I was overcharged over £200 because they doubled the call out fee, I was told 'one for the agency and another charge for their call out fee'. If they have ever told you this it's a lie, the call out fee is agreed before they come out. Dave charged nearly £600 for 20mins of work when the fee should have been around £360. When questioned after payment, we were told on the phone that 'over seas company's are stealing business' and that was they had to overcharge. So instead they steal money from customers? If you don't like the agency- don't work for them. I was repeatedly told 'I should have called them direct, it would have been cheaper'. I called many plumbers because it's Christmas and no one could come out. checked my phone records, turns out I had called them direct and they told me they couldn't come out. Dave is a man who will happily stare a young woman in the face and take an extra £200 for himself. The money was returned only after we had contacted trading standards and put in a visa dispute with the bank to hold the payment. He apparently called the agency to 'check the tapes' of what was agreed. Even though my partner spoke to HIM and the agency on the phone before he came out regarding the call out fee- where he tried to double the price originally. The ease in which he argued this makes me believe he does this all the time. Don't worry Dave, I didn't tell the agency you slipped me your card at the end for future jobs- like you asked. Merry Christmas.

On the morning of Monday 25th June 2018, I noticed that the pipe connecting my loo to the downpipe…read morehad sprung a leak and needed fixing quickly as it is the only loo in the house. I phoned DW plumbing to do the work, having seen their card in the foyer of Pyramids swimming pool that morning. Within half-an-hour, the plumber was on-site and within another half hour the faulty piece of piping had been replaced. This is excellent service, and I would recommend them to anyone. Dr. David Wakeling