I found NATO Networks through the Yelp Deals. I purchased the $130 for $75 deal. Antonio Betancourt…read morecame to my home to repair my two iPhone 4s. He sat at my kitchen table and took each phone apart. There are so many little pieces and screws. He worked diligently for about 2 hours taking the phones apart, replacing the shattered screens and putting them back together again. While he was working, my out of control teenage sons were making unacceptable amounts of noise and commotion behind Antonio's back. I had to stop them from playing hackie sack 2 feet away from the back of Antonio's head. While I was getting super upset with them, Antonio stayed focused on fixing the phones and my boys behavior did not seem to bother him at all. Antonio is a Saint! After all of that one of the phones did not work. He diagnosed it as needing a new motherboard. He asked my permission to take the phone to test it with a motherboard that he had at his office. He told me that he would only charge me if he could get it working otherwise he was only going to charge me $37.50 to fix the one and I would still have a $37.50 credit left. Wow, I thought, he is serious about making sure I am a happy customer. He was willing to accept only $37.50 for 3-4 hours worth of work and the cost of two screens. We agreed that if he was able to get it working that I would pay the full $75 plus $40 for the new mother board. He ordered the motherboard and returned the phone to me a couple of days later. After I had agreed to pay an extra $40, he later told me that the motherboard ended up costing less than he thought it would and that I only owed him $25. I am so impressed at how honest Antonio is! When he gave me the second phone back I pointed out to him that the screen, on the first phone that he repaired, flexed a little bit. He sat down at my table and spent another 45 min to an hour on it. He took it all apart again and made sure it was perfect. His attitude was wonderful as usual as he worked while he laughed and joked with my boyfriend who was working on fixing the door lock in the kitchen too. By the way Antonio did a fantastic job at keeping me updated when we were waiting for parts. He scheduled appointments to meet with me and then confirmed them before coming. He sent several versions of the invoice as our agreement changed. He emailed me a final invoice after he left. He deserves every bit of the $100 that I paid him, of which only half of that paid him for his labor. I'm thinking the parts cost him about $50. Wow! It's rare to find anyone that cares so much about doing a good job and to do it for such a reasonable price. His $75 for $130 value deal introduced me to him but his professionalism will keep me coming back. Antonio also does repair work on computers and surveillance cameras. His business card says that he is a systems analyst doing Network, Audio/video and Telecommunications Optimization. I will definitely be calling him and recommending him to anyone that needs a phone screen replaced or computer work done. I don't know how good he is at fixing computers yet, but I love how professional he is and I feel that I could trust him with any job. Thank you Antonio!

I have had the opportunity many times to work with Mr. Betancourt on projects and installs. I can…read moresay without a doubt his professionalism and knowledge were always exceptional. I would highly recommend his business for any and all technology needs you can have. I look forward to working with him and team again soon.

I work for a local staffing agency in San Diego, Go-Staff Inc. in the Clairemont/Kearny Mesa (So…read more California) area. Our company has worked with Ztelco for multiple years. I've had the pleasure of interacting with this company for the past 2 years. The Ztelco crew that handles Go-Staff's account...Adam V, Ese S, & Fernando are a great team to have, hands down. The team has always been professional, supportive, diligent in the task at hand and the follow up is always appreciated. It is easy to ask for help; email, a phone call, or even a message in Slack. Ztelco is always available and always willing to help. THANK YOU!

They were OK until recently. Spotty Internet service, daily (morning) disconnections and no…read morechanges until they replace their hardware which will happen in UP TO TWO WEEKS. This is not how you run an ISP. If you are looking at moving to them ask these questions: 1) Are my radios scheduled to be upgraded. When? 2) What is my restoration SLA? Is there $$$ behind it? 3) What is the packet loss in my area from my radio POP to your first hop? If there is an update/they get better, I will post an update. Until then, be VERY careful.

Fast and professional! Nuf said Good, friendly and quick…read morewhat else can I say? A few more thoughts?

I would highly recommend this place. I've been there a few times to fix different cell phones…read more Steve is always kind and very helpful. He fixed the phones the same day. I had shopped around, they had the best prices and outstanding customer service.

Pleasure working with Mark. Installation of Ethernet cable went smoothly. I would definitely…read morerecommend him.

I cannot recommend Mark at Telesystems highly enough! I have an older home with no existing…read moreethernet hookups and a pretty complex setup--over 25 cables needed to be run up from the crawl space and down from the attic, plus installation of a rack with switches. Mark handled it all with absolute precision and an attention to detail that was nothing short of a masterclass in how this kind of work should be done. As someone who works in tech, having a reliable and high-performance network is critical for my daily uploads and downloads--and thanks to Telesystems, everything came out perfectly. The setup is not only functional but also incredibly clean and professional. If you're looking for someone who truly knows what they're doing and takes real pride in their work, Mark is your guy. This was A+ service from start to finish.

Brian and his assistant did a fantastic job of retrofitting my house with more network drops! I had…read moreexceptionally high requirements for the 10 drops I needed in my house. I spec'd out datacenter grade CAT6A and associated components. Brian's work is very high quality and he was very flexible and always listened to exactly what I wanted. And trust me, I was VERY specific, as I'm an IT Pro/Blogger. I'm VERY hard to please, and I was very happy with the work. I wanted my wiring closet to look like a work of art, and it does! While I connected and labeled the patch cables myself, his home run keystone runs were exceptionally tidy. I would hire him in a second for any future drops.

After hiring 3 'networking' companies, hundreds of dollars later and having Spectrum come to the…read morehouse twice, Brian with Simply Wired saved my sanity. We have a decent sized house, and the Internet wasn't working consistently to all areas for a few years. The first tech who came out, was here for at least 6 hours and could not figure out what the problem was. The second company I hired, charged me a fee to come out and take a look. He was here for about 15-20 minutes and told me I needed to upgraded my equipment and charged me $200. He said there was something unplugged, which there wasn't. After he left the Internet was still not working properly. I found Simply Wired on Yelp, and boy am I happy camper. He came out for a free consultation, sent me a quote within a few days and a list of equipment I needed to purchase (my old equipment was a few years old and I just wanted to start new anyways). After receiving all the items, Brian came out and set it all up. My 'wire closet' or whatever it's called was so messy and full of old wiring and equipment that we couldn't even close the door. Not only can we close it now, but it looks amazing. He also used some of my old equipment to help boost the signal in certain areas. After the install, I had a couple of questions, texted him and he immediately responded. Brian is professional, reasonably priced, has great communication and smart! Don't hesitate to hire him. I only wish I found him sooner!

Came into T-Mobile at the Grossmont Mall location about 45 minutes before closing because I was…read morehaving issues with my internet modem constantly lagging and not working well. I learned that my older modem had been phased out and replaced with a newer white 5G version that also includes an extender. I normally pay around $50 a month with AutoPay, so I was a little surprised to hear the upgraded modem package would increase the bill to about $65 a month. Still, I decided to make the switch in hopes that the upgraded equipment would provide a more stable connection with less lag and fewer dropped signals. The process itself went fairly smoothly and didn't take too long. The representative explained that I needed to return the old modem as soon as possible. Luckily, with about 15 minutes left before closing, we were able to come back and return the old box without any issues and were given a receipt confirming the return, which I definitely appreciated. As far as customer service goes, it was overall okay. The representative helping us was cool, although maybe a little rough around the edges personality-wise. There were a few customers who came in after us that seemed anxious or frustrated about their phone situations, and it just reminded me that customer service interactions can really go either way sometimes depending on both the customer and the staff member. Thankfully, I personally didn't have any major issues and was able to get in and out fairly quickly. I did like the layout of the store. Everything looked modern, organized, and they had plenty of displays featuring upgraded phones, internet products, and accessories. One thing worth noting is that some issues can be handled directly in-store while other situations may require visiting a corporate location that handles more advanced account or technical matters. If you're unsure, I'd definitely recommend calling ahead first so they can direct you to the correct location before making the trip. Overall, my visit was smooth, the exchange process was easy, and now I'm just hoping this upgraded internet setup performs much better than the previous one for the added monthly cost.

Sales agents make commission off selling you extra stuff!!!…read more #1 Apple Care is NOT required. Sales guy was so misleading, and now I have to spend my time untangling this Apple Care situation (which I don't need) and getting a refund. #2 the iPhone 17 does not come with a charging box, but it DOES come with a wire. The sales guy also failed to tell me that and sold me on a new box. Any old iPhone charging box is compatible. SHADY SHADY SHADY SHADY SHADY!!!!!!!!!!!!!!