In all honesty I was taken aback by the lack of customer service. The vape I received was leaking,…read moreand I therefore reached out (which took multiple attemps, I kept them). I was simply told by Roula Matar (who dismissed the leaking and went on about the puff counter) there was nothing they would do. I therefore disposed the 30$ vape (that stained one of my purses), and the experience left such a bad taste in my mouth I will do no further business with them.

Great customer service. Very knowledgeable about products. Loyalty program. My go to store now.read more

Very helpful. Helped me choose the right one and showed me step by step how to use the system…read more Answered all my questions and then some. Great place!

This place is very helpful and knowledgeable! They answered all my questions and explored different…read moreoptions for my vape. They didn't rush me despite there being other customers. The location is conveniently located downtown at spadina and queen. They also have a wide variety of products unlike smaller stores that don't carry a big inventory. They have a loyalty program where you collect points and which can be redeemed in the future for things like free coils or a tank and other stuff.

Does that place even exist? The phone number goes to a magic jack voicemail two days in a roll…read more Weird

Well stocked with great liquids that are trialled by the discerning ownership and dedicated…read morecustomers. Good variety of vaping options, with most popular and highly-reviewed products online being stocked here. Knowledgeable staff, great location. My favourite Vape shop in the GHA.

Great vape shop with what has to be the best juice selection anywhere in the Hamilton area. Very…read morecomfortable and welcoming atmosphere. Staff is super friendly. Highly recommended.

Brantford: I was pretty happy with their customer service until I had the terrible experience with…read morea con artist. He absolutely 100% assured me this Spectrum E-Liquid was a mild vanilla tobacco flavour just the same as Skipper. Not even close yuck I tossed it in the trash. I imagine he had a good laugh selling this awful tasting crap to me the old guy an easy target and bragging about it(he just seemed the type) I'll never go back. Use cation at the Brantford Store

The store is awesome , the gentleman that helped me with my purchase was really nice and helpful…read more They have hundreds of different kinds of flavours at a reasonable price. I ended up getting fog All-Stars t strawberry blueberry and cotton candy which taste really good, definitely recommend the store definitely be going back.

Sherry and Derek will take great care of you if you're new to vaping or experienced. Friendly…read moreservice, great selection.

From the owner: Premium E-Liquids, Quality Vape & Cannabis Hardware & Accessories…read more - Product Variety - Friendly Staff

The staff is all absolutely amazing. Medina and Mitch are always a great help and have the best…read morecustomer service.

This Store is the Absolute Best, the coolest folk reside HUR!, hey remember that time my new…read moreceramic wax herb atomizer broke the same day i bought it, because the body cracked when i dropped it? They took care of it. (with a receipt) Remember that time I could not separate my mod from my atomizer? These Gurus fixed that! (a 4 week problem, fixed in 1 visit) This company really understands customer relationship management. I think of going to other vape stores sometime out of convenience but i feel bad, they treat me better than most other stores! They carry the best products, and have such a wide variety it can make you dizzy, and i have never had an issue with 1 of them and i have been going there for a years, hopping on my electric skateboard and heading there with welcoming arms, on a bright summer day is a great way to start your morning, you feel like you are part of the community and are in tune with updates, another pro is they carry local brands too, and if you know as much as i do on how regulation have tightened up with ingredients used and labeling these guys are on the ball, they are tuned in to what is going on and follow regulations and you can trust the products that they offer the only complaint i may have with the store is that honestly is knit picky is that, mang!! i darn wish they carried some of the old brands that may not be in stock, i miss the premium labs yogenfog/mrfog, coca cola flavors from back in the day, but there are so many new things released is hard to keep up, Like what! now there is a sour apple berry combo that i have never heard of that inst even released, it shows that peoples flavor ideas can really come into fruition. Makes me wonder if pickle flavors or certain herb flavors may become a thing. the possibilities are limitless. Remember Vaping Saves more lives than Condoms! Future on to Futuron!