Good luck getting a call back when you have a problem. They ignore e-mails and when you call, that person is "with another client" read more

Received another call today from their call center. It seems like the person I spoke to had NO IDEA what my business did, just knew the name of it. He could have spent a few minutes at least looking at my website either before he called or during our call. Believe me, I understand cold-calling, but this one was just outright strange. He had all of these ideas for my website and business, lots of changes he wanted to make. I tried to get him to answer specific questions about my business, such as what content he needed to rewrite or what service descriptions he thought needed to be changed, he said, "All of them, everything." Obviously, he had no idea that he was talking to one of the countries top marketers but I just let him go on. He explained more of what they did from his script, but nothing he said showed that he knew either my name or what I did. He did not research my company before calling and most likely just did a cold call, probably using some type of auto dialer, I'm sure he sells digital marketing and SEO, but I doubt he knew half of what he was taking about. In over 10 years of doing this, I've yet to meet someone who is good at digital marketing and seo who cold calls people, most of the people I meet are laid back, they simply shoot out emails to promote their services, they don't cold call. As someone who manages many websites, I know all about cost per click, content writing, search optimization, meta descriptions etc and know when someone is trying to mislead me into thinking I'm not "ranking well for my keywords", and he didn't even know what my keywords were. If you are going to call a business, do some research first, find out the business owner's name, know what services they offer and try to not sound so robotic. Another suggest that you don't have 30 or so people in a room trying to talk louder than the other person, it's very distracting. I tried to explain to the person that it's strange you are trying to sell digital marketing to a digital marketer, but he tried to just say that he does other things, things of course I do, but I could tell he was inexperienced because of the sudden and infrequent pauses he made to try and go off script. In conclusion, please just stop your cold calling and instead, focus on getting your own website ranking for keywords, it's hard to believe a company is going to try and offer SEO when they can't get their own site to show up for anything relevant. Thanks. read more

This marketing company.... literally a marketing company who above all others should know better.... in their efforts to find new customers (I'm assuming) is going onto google pay per click ads and clicking on small business' ads to contact them, generally multiple times per business. Each time they click, it costs each small business $7-20. They know better. They have the ability to click on the non-paid ads...but they don't. They can look up a phone number directly, but they don't. They could get the companies name and go directly to the website (which has no cost to the company), but they don't. They're ripping small businesses of hard earned money. It's pathetic that of all companies they would do this. Absolutely no respect for the businesses they're affecting. I spoke to our marketing company as we went through our quarterly review and they said they saw the same company name across multiple of their other customers. read more

Top Floor Marketing is a solid, digital service agency with a team of digital experts that knows how Google, SEO, content creation works and how to optimize your web presence and get you more dollars in your pocket. Today, having a website is not enough. There are too many websites that are invisible to viewers because they aren't created by trained web developers that know how to attract viewers. . After hiring Top Floor Marketing, my web traffic skyrocketed and I had an ROI that made me smile. If you need to get more eyeballs to your website, give these guys the keys and let them promote your business. I am glad I did. read more

Absolutely the worst experience ever this company would not stop calling my phone over and over again and then hanging up in my face. For marketing company you suck at getting new clients read more

We are consistently receiving amazing work from Top Floor Marketing. I am very happy with all their web management, hosting and social media design work. Christopher Hasbani is incredibly courteous, responsive and effective. I've had the opportunity to work with Top Floor for almost two years now. They have helped us build various new websites for our company and throughout the process, Chris has been patient and prompt to answer each and every question and concern that I've brought up. I recommend them often because I really appreciate knowing that whenever we need them, they are right there able and willing to assist us. They are good about completing revisions we request, constantly teach us how we can enhance the site and always have helpful tips. They are very transparent and fair with the pricing, it's very nice to see a business with integrity in this day and age. The end result was a professional, interactive and most importantly- effective website! I'm very much looking forward to working more with Chris Hasbani and Top Floor Marketing because it's rare to find a company that cares for the smaller jobs as much as the huge ones, responds to all emails within hours, and gets projects finished ahead of schedule! read more

Very Bad Company they say they will help creating a web site for my business but it took them 3 month to provide me a template of how the website will look and at the end it look like a simple $12 dollar page that you can get any were else I have requested my money but no one is answering the phones and they have not refunded the money read more

Had incredible service from Cristian, very detailed and creative with the web services that he did for my company. He went above and beyond with my Facebook design also. Would highly recommend doing work with Cristian. read more

This company does not meet expectations of a company that's striving to progress. Once they receive your payment, they eventually ignore your calls and don't respond to you. If you decide to advertise with this company, you'll be making a huge mistake. read more

Very professional and high touch. Continue to have a great relationship with the account executive, and have seen significant traffic come to my shop. Thank you for delivering on your promise. read more

I purchased a website from them and the main way my clients reach me is through the contact form. Unfortunately, the contact form has never worked. They refuse to take responsibility and are pointing fingers at GoDaddy, Outlook, despite the fact that they advised me to use both these services. I've not been able to find a resolution with them and while Nick was friendly, his services very negatively impacted my business. I've never been so disappointed by a marketing company and strongly encourage you to find a known local resource for your marketing needs. read more