I cannot recommend Buy Floors Direct enough! I am getting ready to sell my house and I needed new…read moreflooring to replace my carpet. Right as I walked in, I was instantly greeted by the kind employees. This store is organized and has so many great products. The manager was very knowledgeable about each product and took the time to listen to exactly what I was looking for while explaining pros and cons of each product! I could tell he genuinely cares about customer satisfaction. Great prices, huge selection, and amazing customer service. I'll definitely be coming back!

Excellent selection and very affordable prices. The staff is extremely friendly and helpful. One of…read morethem even offered to help me load the tile into my truck, and it turned out he was the owner of the store. It's rare to receive such personalized service from the owner, especially in a larger store. I've been a customer since 2016 and will definitely continue shopping here.

Our contractor suggested a visit as we plan for a bathroom makeover - very happy with suggestion…read more The selection is vast, clean and easy to see. We were happy to make one stop to get all we needed. Our biggest compliment is for the customer service. Billend helped us from start to finish and did so with a smile. His quick advice for calculating what we needed, was happy to estimate cost to compare the design pieces I was considering and helped get us someone to pull off the top shelves. While I did not get her name, the lady at checkout was super sweet as well. Great job on staffing your store with helpful, nice people.

Go to the Cool Springs location…read more This location has staff that likes to play hide and seek, and even when you finally find them, they know nothing to help you. Selection is same in all stores, so truly I would recommend shopping online or another location if you truly need something.

HIGHLY RECOMMEND Kenny Griffith (Tub, Tile & Tops)…read more615-469-0756 -------------------------- I am very thankful to Kenny Griffith (Tub, Tile & Tops) and his very prompt arrival and repair to the crack in our shower floor. Kenny answered the phone on the second ring, heard my explanation to the problem and was in my home in under 24 hours to help with the repair. I highly recommend him and his Tub Tile & Tops team for anyone needing help! 615-469-0756

They were amazing to work with! Kate went out of her way to answer my questions and get me what I…read moreneeded; they determined I could simply have the chips in my tub repaired instead of reglazing the whole tub - which saved me hundreds of dollars! Super professional, responsive, and respectful. Super friendly as well, and great work. Highly recommended!!!

Tim and his team were really great to work with, he worked with me to keep in my budget, and gave…read moreme exactly what I was wanting. Super friendly and very knowledgeable group of guys, very professional and respectful of my home. Took great care to clean up and avoid any tracking. I will be using Tim in the future, just talk to him about what you need and if you are willing to work with him, I am confident he can get you something you will be very happy with. They took out an old shower tub and put in a shower with tile, and due to my age for easy cleaning, I wanted a pan, not tile on the floor and they made it happen, even added a backsplash that matched shower at vanity. Big Thank you Tim from the Whites

Tim did a great job remodeling our shower, they were able to reinstall our frameless shower door as…read morewell which saved us time and money. He is talented at tile installation, even lining up the difficult pattern in our tile. We'd definitely use him again for any tile/bathroom projects.

Had the pleasure of working with Carol Artz, Designer at Triton. So helpful , patient , kind ,…read moreprofessional and filled with amazing ideas ! Stone & tile selection is superb ... they are easy to work with and you can't go wrong. Having the designer truly helps and so much selection it's almost overwhelming. I'll post photo once my kitchen is complete. Thank you , Carol

When you're looking for pretty or fancy tile, go to Triton. The staff is very helpful and…read moreknowledgable. Wannakee was very patient with me, and allowed me to take home as many samples as I wanted. I found the prices to be reasonable and the selection great. They will help you with deciding how much to order based upon square footage. Note, since the tile is ordered, if you end up with too much, you're stuck with it. The overage cannot be returned, as it can with stores that carry tile in stock. The showroom is beautiful with good ideas to think about. They also have kitchen / bathroom faucets, sinks, granite, marble, and other home renovation products.

I'm always please with the timeliness and professionalism of 180 Degree Floors. They completed my…read morerepair in less time than stated. Miguel and Team were outstanding!!! If you need floors, I highly recommend 180 Degree Floors

I just wanted to say thank you to Ronell and his 180 Degrees Floors team! We met and spoke with him…read morethis past Saturday at his Antioch location. After a couple minutes of casual conversation while discussing flooring options, my wife and I felt as if we'd known this guy for years. We decided on a floor product and Ronell had us schedule for the upcoming Tuesday (3 days later) @ 8AM. His crew showed up on time and promptly began working. We did a luxury vinyl product that covered my entire downstairs, (living room, kitchen, hallway, bathroom, coat closet, bonus flex room/office.)approximately 850 sq ft. They were done and sending me pictures by 3:15 and everything was as I had left it when I left for work! Couldn't be more impressed with this operation! Would definitely use again and would recommend his services to anyone I know!!

I don't even know where to begin the people there are really nice yes that is correct but ordering…read morea tile and waiting for it to be received takes so long. I would not recommend ordering from this place at all. I have a job that was supposed to be done last month and my tile is still not here, but this is ridiculous.

The short version: David is courteous, responsive, helpful, well-priced, and his team did a great…read morejob! We will be using David and his team for all of our future flooring projects in the Nashville area. I wouldn't go with anyone else. The long version: we reached out to David as one of our options when redoing our flooring in our home. He was helpful and came by to give us a quote and offer some flooring options. We ended up not going with him because our project manager wanted to use one of his guys. Even after deciding to go with someone else, David was responsive, kind, and helpful. Well, ultimately, we should have gone with David from the beginning because we had a very bad experience with the initial team our project manager chose (they didn't come on time, would skip days, were unresponsive, damaged parts of our home, and generally did poor work -- you name it, it went wrong with them). So: we went back out to bid the rest of the project (the stairs, the most complicated part of the project) with a number of contractors, including David and FCI of Eastern Nash --- his quotes were competitive with all the other bids we received. He was happy to work with us and use materials that we ordered separately through Floor & Decor. We switched to David halfway through the project to finish off our stairs. The difference between David's team and the other contractor was night and day. David was responsive and helpful in the planning stage, he spent a significant amount of time at our home making sure we were ordering the right materials with the right measurements, and he was flexible in moving the project date when our delivery of the flooring materials was delayed. His team showed up on time, worked hard all day, and even finished half a day early (which never happens in my experience with contractors!). David was there almost the whole time to monitor his workers, checked in regularly, and was the last one to leave in the evening. He even left our garage cleaner than it was when he got there! We had a couple items we wanted them to come back and refinish, and he and his team did it happily without push back. He even came back and did some of the final finishes himself when his team wasn't available, and that was after he had received full payment. He offered to come back and fix anything that went wrong with his going forward as well. Truly, top-tier customer service and a pleasure to work with. And the stairs with the new flooring look really great. Courteous, diligent, high-quality work at a competitive price -- he and his team made what was a daunting project feel easy. We will be using them again for all flooring projects in the area.

So far so good! I'll keep you posted after install. Patrik, Brian and Cheyenne are fabulous. Look…read moreforward to working more with Patrik and the install.

My first encounter was with Cheyanna, who explained the different types of flooring and which ones…read morewere suited to the kitchen. My next interaction was with Miranda, who came out to measure the floor and become the point person. We initially misunderstood the time of installation, but when the installers came, they worked swiftly and professionally, and the Lead Installer approached me with a smile and apologized for the time change. I recommend the company because of their meticulous work and products. They offer a personal touch, which is something I treasure.