We called yesterday and they came today. They were very knowledgeable and nice. He was also very…read morehelpful. I will recommend this company to all my friends.

I just want to thank Top Septic for their willingness to help and solve my problem. I recently…read morebought a new cabin and started having issues with the septic system. I reached out to Top Septic and they immediately responded. They actually came out the Next morning and resolved the issue. They also provided me with instruction and information to trouble check different options before hand, to see if it was a minor problem without the need and expense of a visit. The technician they sent was not only professional but also helpful in advice on maintaining the system . they were efficient, professional, courteous and just an all around great company. I think we all agree , that is hard to find these days. Thanks again, Tom Peterson

Jason has done multiple jobs at my home. He is very reasonably priced…read more In January he addressed an issue of a leaking dishwasher. A few months ago he replaced my regulator. Just last week he had to come out about sewage backing up in my house. Every single time he was responsive and professional. I would recommend him 1000 times over.

This is the worst home service we've ever had. Jason showed up late by about 4 hours because he was…read more"stuck at Home Depot." Thought he was maybe picking up supplies? When he arrived he explained a pipe burst at Home Depot and he was working. Would've been helpful context. (Later, we found out from a more reputable plumber he wasn't working there...he was just trolling around). He put a huge hole in our wall under our sink, explained how the work was going to be extensive and require a granite specialist to evaluate because he had to remove the kitchen cabinets and it could possible destroy our kitchen counters as well. We were told it was going to cost thousands. This was on a Thursday (two days before New Year's Eve) and he told us the pipes were all connected to our upstairs bathroom. He explained we couldn't use that bathroom, or the kitchen water (sink, dishwasher, etc) until he came back next week. (Unfortunate as I had a party to cook/bake for the following day.) While "assessing" he flooded our ceiling in the basement, damaging ceiling tiles that we had literally paid contractors to replace a week before (for an unrelated incident). He also broke a valve under the sink. He also went into our basement bathroom and spit his chew into the toilet right in front of me. And didn't flush. He did this again out my front door before leaving. When he arrived the next day, he came early in the morning and immediately announced to my husband, "I gotta take a piss." He accosted my husband for $225 before he left that day "as a deposit." Something didn't feel right about it, so we called another plumber and they arrived Monday. They fixed the issue almost immediately coming back a second time only to fix the valve that Jason broke and patch the hole in the wall. They informed us that the fix was not only a lot simpler (the pipe still needed replaced but no risk to our cabinets or countertops) but at a fraction of the cost. Also, those pipes weren't connected. We could have used the bathroom that entire time. They also informed us that he's known for being untrustworthy and "a drinker." We never got that deposit back.

They came out to give me a second opinion on my sewer line after the first company said it was a…read more$20,000 job. Stahl said there was no job to be done after cameraing the line twice. They were honest and saved me $20,000! So grateful!

Horrible customer service. Canceled at the last minute on a Friday afternoon for an appointment…read morethat had been booked since Monday. I've used them for multiple properties and they have absolutely no qualms about canceling and no loyalty to existing customers.

Absolutely horrible…read more We moved into a new house, and I wanted an inspection and quote of everything the house needed. They charged me 259 to come out and do an inspection. I paid, and agreed to the price they gave me to do some additional work, including add some ceiling fans. We set a date, I went and bought the ceiling fans and then...nothing. They completely ghosted us. They didn't even give me a copy of the inspection they did so I could work with someone else. Do NOT use them--completely unreliable, I'm out 250, and have to start from the beginning again.

Charles and Jo were awesome. They had a quick reply and made the hour and a half drive to make sure…read morewe were safe

Called today 2/13/25 to schedule an appointment for 3 bathrooms and 1 kitchen that needs plumbing…read morework in a very profitable area near Magee Women's hospital in Pittsburgh Pa. The woman who answered the telephone gave me such a hard time trying to schedule estimates that I had to disconnect the call. I'm sure this company is in the business of making money not chasing customers away. I am also in the business of spending my hard earned money with people who will talk kindly and respectful. On a better note , I was able to schedule estimates with no problem and received great customer service from a different company.

Pawlak came when they promised, did the work professionally and charged what they said. Can't ask…read morefor more. Very pleased!

I am very disappointed. I asked for some help with lighting issues around my pool. They were so…read morenice and willing when we first met, but then 3 visits later, promise after promise to fix my problem, and nothing. I tried calling Anthony (the electrician working with us) numerous times and no answer. I called their main number and left messages. No response. I finally sent a certified letter which got their attention. Anthony called back with apologies. "It's on me", he said. He promised to make it right with no further charges. He came and still the problem was not fixed. He was convinced the problem was a transformer. We'll at this point, not only was my problem not fixed, the light inside my pool quit working (it was fine before Anthony did any work). In the mean time, fall arrived and it was time to close the pool. I thought it best to wait until this spring for Anthony to come back as the winter cover was on and the light in the pool was not visible. He agreed, but requested we pay $1300, promising to complete the job come Spring. Well, spring came and 3 texts to Anthony were left unanswered. I sent another certified letter to Pellman's office and this has been ignored. Today, my father in law, a carpenter from upstate NY, was in visiting us, and in 15 minutes he figured out we had a bad breaker. A quick visit to Lowe's and a $50 breaker fixed the issue. My Father In law builds homes for a living, so he knows lots of things, but should not be able to embarrass a certified electrician on an electrical issue. I think I am due a refund (maybe they deserve 2 or $300) for showing up at all, but not fixing the issue and then running with my money is not fair. Fortunately, my business partner's son is a lawyer, so small claims court is in the future unless I am made satisfied. Now off to other review services to spread the word.

Just installed a ceiling fan for me that I failed at doing myself. Quick and professionalread more

I wanted to thank the entire Latshaw company for doing such a phenomenal job! They were extremely…read moreunderstanding when we had to cancel our appointment on Saturday. We rescheduled yesterday and they made the time slot that was best for us work! The timing was important because we had to replace the liner in our in-ground pool! We have a larger pool that needed to be filled with water and it took several trips to get it done. But they made it happen all in one day!! Finally, they had rates that were better then anyone else!! I just can't say enough how EXCELLENT this company was to work with from start to finish. Thanks Latshaw! We will always call you for any future needs.

Darlene makes things simple. Great company, wish i had thought of them sooner. It's never too late…read moreto deal with a dependable company, and great people. Thank you!